Reputation.com
Senior Full Stack Software Engineer (React / Node)
Reputation.com, Lehi, Utah, United States, 84043
About ReputationReputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the global leader in reputation experience management. With its SaaS platform, Reputation technology has managed tens of millions of consumer reviews and consumer interactions across hundreds of thousands of online points of presence for global companies spanning nearly every industry vertical.Reputation was ranked for the second year in a row in G2's Top 100 Best Software list for 2022 as a part of its annual Best Software Awards. Recently, Reputation was named to the Forrester Wave For Customer Feedback management platforms and was recognized by Forrester as one of the most significant social suite vendors. Additionally, Gartner named Reputation to the 2021 Gartner Magic Quadrant for Voice of the Customer.Why work at Reputation?Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: We exist to forge relationships between companies and communities.
Reputation is seeking a Senior Full Stack Software Engineer (React / Node) to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the Reputation core platform.We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment.Responsibilities :Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users
Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution
Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.
Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.
Be a mentor for colleagues and help promote knowledge-sharing
Additional duties as assigned.
Qualifications :5+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications
Solid programming skills in JavaScript and React.js / Node.js.
Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Advanced knowledge experience working with relational databases (i.e. Postgres), including development, troubleshooting, and performance optimization
Observability experience or willingness to learn
Experience working in a Cloud environment
User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience
Technical Skills: Comfortable with data-intensive applications and distributed systems
We understand that not everyone can know everything. Any experience with the following technologies will help you stand out.GraphQL
Websockets
RabbitMQ
Postgres
Elasticsearch
AWS / GCP
Applicants only - No 3rd party agency candidates
.When you join Reputation, you can expect:Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.
Our employees say it best:Our employees highlight our:Ample Opportunities
- "There are many opportunities to learn and grow. Many open roles are replaced with internal promotions."
Positive Culture -
"Great opportunity and exceptional culture." "You will never have a better culture anywhere else. Period."
Training and Tools
- "All managers truly want you to succeed, and you are given great tools and training to be successful in your role."
Balance
- "Great work life balance and awesome team environment!"
Diversity Programs & Initiatives:Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.At Reputation, we believe in:Diversity : Reputation facilitates a culture where people bring their diverse backgrounds, life experiences and identifications together to achieve our company objectives and contribute their unique perspectives for the betterment of our company, our customers and our people.
Equity : Reputation believes in treating every employee fairly. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement.
Inclusion : Reputation believes in creating an environment where employees feel comfortable bringing their whole self to work. We believe feedback fuels progress and we ensure that all voices are able to contribute, provide feedback, and make a difference.
Belonging : Our culture is one that values collaboration, teamwork, and engagement to ensure that all of our employees across the world know that as part of the Reputation Nation, they are part of something bigger than themselves. We recognize that a culture of belonging cannot exist without a strong foundation of diversity, equity, and inclusion in place.
"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation
Additionally, we offer a variety of benefits and perks, such as:Flexible PTO
Paid company holidays
4 company provided, "Recharge Days," which are wellness days off for the entire company
Several active Employee Resource Groups (ERGs) to help foster inclusion and community
Employee Assistance Program
Access to a wide variety of unique perks and apps:PerkSpot
Wellhub (Gym Pass)
Carrot Fertility
Omada
Ladder
SoFi
Fetch Pet Insurance
Calm for Kaiser
Spring Health for Guardian
XP Health for Guardian (virtual eye-wear platform)
401k
Health, dental and vision insurance
Paid maternity leave
Employer paid short and long term disability and life insurance
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.Applicants only - No 3rd party agency candidates.
We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: We exist to forge relationships between companies and communities.
Reputation is seeking a Senior Full Stack Software Engineer (React / Node) to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the Reputation core platform.We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment.Responsibilities :Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users
Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution
Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.
Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.
Be a mentor for colleagues and help promote knowledge-sharing
Additional duties as assigned.
Qualifications :5+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications
Solid programming skills in JavaScript and React.js / Node.js.
Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Advanced knowledge experience working with relational databases (i.e. Postgres), including development, troubleshooting, and performance optimization
Observability experience or willingness to learn
Experience working in a Cloud environment
User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience
Technical Skills: Comfortable with data-intensive applications and distributed systems
We understand that not everyone can know everything. Any experience with the following technologies will help you stand out.GraphQL
Websockets
RabbitMQ
Postgres
Elasticsearch
AWS / GCP
Applicants only - No 3rd party agency candidates
.When you join Reputation, you can expect:Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.
Our employees say it best:Our employees highlight our:Ample Opportunities
- "There are many opportunities to learn and grow. Many open roles are replaced with internal promotions."
Positive Culture -
"Great opportunity and exceptional culture." "You will never have a better culture anywhere else. Period."
Training and Tools
- "All managers truly want you to succeed, and you are given great tools and training to be successful in your role."
Balance
- "Great work life balance and awesome team environment!"
Diversity Programs & Initiatives:Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.At Reputation, we believe in:Diversity : Reputation facilitates a culture where people bring their diverse backgrounds, life experiences and identifications together to achieve our company objectives and contribute their unique perspectives for the betterment of our company, our customers and our people.
Equity : Reputation believes in treating every employee fairly. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement.
Inclusion : Reputation believes in creating an environment where employees feel comfortable bringing their whole self to work. We believe feedback fuels progress and we ensure that all voices are able to contribute, provide feedback, and make a difference.
Belonging : Our culture is one that values collaboration, teamwork, and engagement to ensure that all of our employees across the world know that as part of the Reputation Nation, they are part of something bigger than themselves. We recognize that a culture of belonging cannot exist without a strong foundation of diversity, equity, and inclusion in place.
"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation
Additionally, we offer a variety of benefits and perks, such as:Flexible PTO
Paid company holidays
4 company provided, "Recharge Days," which are wellness days off for the entire company
Several active Employee Resource Groups (ERGs) to help foster inclusion and community
Employee Assistance Program
Access to a wide variety of unique perks and apps:PerkSpot
Wellhub (Gym Pass)
Carrot Fertility
Omada
Ladder
SoFi
Fetch Pet Insurance
Calm for Kaiser
Spring Health for Guardian
XP Health for Guardian (virtual eye-wear platform)
401k
Health, dental and vision insurance
Paid maternity leave
Employer paid short and long term disability and life insurance
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.Applicants only - No 3rd party agency candidates.