Newton-Wellesley Hospital
Ops Supervisor, NFS (part-time)
Newton-Wellesley Hospital, Newton, Massachusetts, United States, 02165
Description
Title :Operations Supervisor - NFSHR ID# : 01-XXXX-000212Department : Nutrition and Food ServiceReports to : NFS ManagerDate Description Last Revised/Approved : January 2019Job Summary:Supervise and coordinate Nutrition and Food Service (NFS) functions to ensure that operations are performed efficiently.Principal Duties & Essential Functions:CAREfirstAdheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.Follows departmental policies and proceduresContributes to the overall quality of servicesAssumes responsibility for keeping informed about changesMakes independent decisions within the scope of position
Job Knowledge and SkillSupervise work flow patterns and assignment of staff to specific areas of responsibility. Review and modify departmental schedule subject to department head approval; authorizes time off for employees based on departmental standards. Monitors departmental weekly payroll.
Monitors and maintains the quality of the food service operation, including performing temperature tests for each meal, maintaining dishwashing and refrigeration logs and overseeing the cleaning schedules.
Maintains visibility for customer feedback and liaison with pertinent hospital departments.
Inspects for compliance with DPH standards and safety regulations. Acts as liaison with Environmental Services to maintain cleanliness, and with Maintenance for equipment safety and repairs. Implements work standards, sanitation procedures and personal hygiene requirements of personnel according to hospital and departmental policy.
Assists in the interviewing of candidates. Orients new employees to departmental policies and procedures. Assists in regular staff meetings, in-service training and continuing education. Assists in evaluating performance of departmental personnel, initiates promotional, disciplinary, and other personnel actions.
Evaluates performance of departmental personnel. Participates in the progress improvement plans and progressive disciplinary action for employees. Coaches and counsels as needed and provides continuous feedback on performance.
Monitors food cost (portion control, leftovers and food waste).
Works rotating weekends in the Main Kitchen/cafe as the Management person on duty. Assumes duties and responsibilities for supervising all food service staff, Call Center, Production, and Cafeteria on scheduled weekends.
Room Service Role Specific ResponsibilitiesActs as liaison between food service and nursing units. Conduct rounding in food service areas and on the patient units interacting with food service staff and nursing staff.
Assists Food Service Manager with assigned duties and function of the department computer system (CBORD) including updates, maintenance of interface, data entry, downtimes and training.
Cafeteria Role Specific ResponsibilitiesSupervises functions and daily operations of cafeteria including work flow patterns and assignment of staff to specific areas of responsibility, as needed. Assists in the daily cash out procedures in the cafeteria. Secures all revenues in cafe.
Coordinates preparation of cafeteria menu items and ensures portion specification. Observes appearance, quality, temperature and palatability of all cafeteria food items. Ensures availability of necessary food items through purchase from outside vendors, requisition from the main kitchen storeroom and coordination with kitchen production staff.
Qualifications:Job Knowledge andSkillsEducation,and ExperienceExperienceDemonstrated leadership skills evidenced by: Strong interpersonalcommunication, problem solving, and conflict management skills required.Bachelor degree in Food Service Management or related field.3-5 years' food service exp and 1 year food service management experience required, preferably in healthcare.Physical Environment:Duties may involve activities with exposure to dirt, excessive heat and cold temperatures, odors, steam, wet floors, noise, large cooking and cleaning equipment, and stressful conditions.Physical Standards of Job Description:Constantly - 75% or more of the worker's time is spent in the activityFrequently - 25% to 75% or more of the worker's time is spent in this activityOccasionally - 5% to 25% or more of the worker's time is spent in this activityRarely - under 5% or more of the worker's time is spent in the activityN/A - not applicable
Basic activity being performedCFORN/ACommentsWalkingXStandingXSittingwith back supportXwithout back supportReachingOverheadXForwardXLateralXLowXStoopingXBending at waistXCrouchingXBending at kneesXKneelingXClimbingXCrawlingXTwistingXBalanceXOther:Other:Pushing Tasks by weight5 lbsXFood carts and trucks5-15 lbsX15-40 lbsx40-75 lbsx75-100 lbsxPulling Tasks by weight5 lbsXFood carts and trucks5-15 lbsX15-40 lbsX40-75 lbsX75-100 lbsxLifting Tasks by weight5 lbsx5-15 lbsx15-40 lbsx40-75 lbsx75-100 lbsxSensory RequirementsYesNoCommentsVisual ActivityClose paper workxCRT usedxColor vision requiredxVisual monotonyxHearing ActivityConversationxMonitoring EquipmentxTelephonexTranscriptionxBackground NoisexSensory DiscriminationHot/ColdxSharp/DullxThe above is intended to describe the general contents and requirements of work being performed by people assigned to this position. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.Qualifications
Title :Operations Supervisor - NFS Manager
HR ID# : 000212Department : Nutrition and Food Service
Reports to : NFS ManagerDate Description Last Revised/Approved : January 2019Job Summary:Supervise and coordinate NFS functions to ensure that operations are performed efficiently.Principal Duties & Essential Functions:CAREfirstAdheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.* Follows departmental policies and procedures* Contributes to the overall quality of services* Assumes responsibility for keeping informed about changes* Makes independent decisions within the scope of positionJob Knowledge and Skill
Supervise work flow patterns and assignment of staff to specific areas of responsibility. Review and modify departmental schedule subject to department head approval; authorizes time off for employees based on departmental standards. Monitors departmental weekly payroll.Monitors and maintains the quality of the food service operation, including performing temperature tests for each meal, maintaining dishwashing and refrigeration logs and overseeing the cleaning schedules.Maintains visibility for customer feedback and liaison with pertinent hospital departments.Inspects for compliance with DPH standards and safety regulations. Acts as liaison with Environmental Services to maintain cleanliness, and with Maintenance for equipment safety and repairs. Implements work standards, sanitation procedures and personal hygiene requirements of personnel according to hospital and departmental policy.Assists in the interviewing of candidates. Orients new employees to departmental policies and procedures. Assists in regular staff meetings, in-service training and continuing education. Assists in evaluatingperformance of departmental personnel, initiates promotional, disciplinary, and other personnel actions.Evaluates performance of departmental personnel. Participates in the progress improvement plans and progressive disciplinary action for employees. Coaches and counsels as needed and provides continuous feedback on performance.Monitors food cost (portion control, leftovers and food waste).
Works rotating weekends in the Main Kitchen/cafe as the Management person on duty. Assumes duties and responsibilities for supervising all food service staff, Call Center, Production, and Cafeteria on scheduled weekends.
Room Service Role Specific Responsibilities
Acts as liaison between food service and nursing units. Conduct rounding in food serviceareas and on the patient units interacting with food service staff and nursing staff.Assists Food Service Manager with function of the department computer system (CBORD) including updates, maintenance of interface, data entry, downtimes and training.
Cafeteria Role Specific Responsibilities
Supervises functions and daily operations of cafeteria including work flow patterns and assignment of staff to specific areas of responsibility, as needed. Assists in the daily cash out procedures in the cafeteria. Secures all revenues in cafe.
Coordinates preparation of cafeteria menu items and ensures portion specification. Observes appearance, quality, temperature and palatability of all cafeteria food items. Ensures availability of necessary food items through purchase from outside vendors, requisition from the main kitchen storeroom and coordination with kitchen production staff.Qualifications:Job Knowledge andSkills
Education,and ExperienceExperienceDemonstrated leadership skills evidenced by: Strong interpersonalcommunication, problem solving, and conflict management skills requiredBachelor degree in Food Service Management or related field.3-5 years' food service exp and 1 year food service management experience required, preferably in healthcare.Physical Environment:Physical Standards of Job Description:* Constantly - 75% or more of the worker's time is spent in the activity* Frequently - 25% to 75% or more of the worker's time is spent in this activity* Occasionally - 5% to 25% or more of the worker's time is spent in this activity* Rarely - under 5% or more of the worker's time is spent in the activity* N/A - not applicableBasic activity being performedCFORN/ACommentsWalkingStandingSittingwith back supportwithout back supportReachingOverheadForwardLateralLowStoopingBending at waistCrouchingBending at kneesKneelingClimbingCrawlingTwistingBalanceOther:Other:Pushing Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbsPulling Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbsLifting Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbs
Sensory RequirementsYesNoCommentsVisual ActivityClose paper workCRT usedColor vision requiredVisual monotonyHearing ActivityConversationMonitoring EquipmentTelephoneTranscriptionBackground NoiseSensory DiscriminationHot/ColdSharp/DullEEO Statement
Newton-Wellesley Hospital will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteranPrimary Location: MA-Newton-NWH Main Campus Work Locations: NWH Main Campus 2014 Washington Street Newton 02462 Job: Food Services - Management Organization: Newton-Wellesley Hospital(NWH) Schedule: Part-time Standard Hours: 20 Shift: Rotating Posted Shift Description: Should be able to work PM shifts 12:30PM-9PM and every other weekend. Employee Status: Regular Recruiting Department: NWH Nutrition & Food Service Job Posting: Oct 31, 2024
Title :Operations Supervisor - NFSHR ID# : 01-XXXX-000212Department : Nutrition and Food ServiceReports to : NFS ManagerDate Description Last Revised/Approved : January 2019Job Summary:Supervise and coordinate Nutrition and Food Service (NFS) functions to ensure that operations are performed efficiently.Principal Duties & Essential Functions:CAREfirstAdheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.Follows departmental policies and proceduresContributes to the overall quality of servicesAssumes responsibility for keeping informed about changesMakes independent decisions within the scope of position
Job Knowledge and SkillSupervise work flow patterns and assignment of staff to specific areas of responsibility. Review and modify departmental schedule subject to department head approval; authorizes time off for employees based on departmental standards. Monitors departmental weekly payroll.
Monitors and maintains the quality of the food service operation, including performing temperature tests for each meal, maintaining dishwashing and refrigeration logs and overseeing the cleaning schedules.
Maintains visibility for customer feedback and liaison with pertinent hospital departments.
Inspects for compliance with DPH standards and safety regulations. Acts as liaison with Environmental Services to maintain cleanliness, and with Maintenance for equipment safety and repairs. Implements work standards, sanitation procedures and personal hygiene requirements of personnel according to hospital and departmental policy.
Assists in the interviewing of candidates. Orients new employees to departmental policies and procedures. Assists in regular staff meetings, in-service training and continuing education. Assists in evaluating performance of departmental personnel, initiates promotional, disciplinary, and other personnel actions.
Evaluates performance of departmental personnel. Participates in the progress improvement plans and progressive disciplinary action for employees. Coaches and counsels as needed and provides continuous feedback on performance.
Monitors food cost (portion control, leftovers and food waste).
Works rotating weekends in the Main Kitchen/cafe as the Management person on duty. Assumes duties and responsibilities for supervising all food service staff, Call Center, Production, and Cafeteria on scheduled weekends.
Room Service Role Specific ResponsibilitiesActs as liaison between food service and nursing units. Conduct rounding in food service areas and on the patient units interacting with food service staff and nursing staff.
Assists Food Service Manager with assigned duties and function of the department computer system (CBORD) including updates, maintenance of interface, data entry, downtimes and training.
Cafeteria Role Specific ResponsibilitiesSupervises functions and daily operations of cafeteria including work flow patterns and assignment of staff to specific areas of responsibility, as needed. Assists in the daily cash out procedures in the cafeteria. Secures all revenues in cafe.
Coordinates preparation of cafeteria menu items and ensures portion specification. Observes appearance, quality, temperature and palatability of all cafeteria food items. Ensures availability of necessary food items through purchase from outside vendors, requisition from the main kitchen storeroom and coordination with kitchen production staff.
Qualifications:Job Knowledge andSkillsEducation,and ExperienceExperienceDemonstrated leadership skills evidenced by: Strong interpersonalcommunication, problem solving, and conflict management skills required.Bachelor degree in Food Service Management or related field.3-5 years' food service exp and 1 year food service management experience required, preferably in healthcare.Physical Environment:Duties may involve activities with exposure to dirt, excessive heat and cold temperatures, odors, steam, wet floors, noise, large cooking and cleaning equipment, and stressful conditions.Physical Standards of Job Description:Constantly - 75% or more of the worker's time is spent in the activityFrequently - 25% to 75% or more of the worker's time is spent in this activityOccasionally - 5% to 25% or more of the worker's time is spent in this activityRarely - under 5% or more of the worker's time is spent in the activityN/A - not applicable
Basic activity being performedCFORN/ACommentsWalkingXStandingXSittingwith back supportXwithout back supportReachingOverheadXForwardXLateralXLowXStoopingXBending at waistXCrouchingXBending at kneesXKneelingXClimbingXCrawlingXTwistingXBalanceXOther:Other:Pushing Tasks by weight5 lbsXFood carts and trucks5-15 lbsX15-40 lbsx40-75 lbsx75-100 lbsxPulling Tasks by weight5 lbsXFood carts and trucks5-15 lbsX15-40 lbsX40-75 lbsX75-100 lbsxLifting Tasks by weight5 lbsx5-15 lbsx15-40 lbsx40-75 lbsx75-100 lbsxSensory RequirementsYesNoCommentsVisual ActivityClose paper workxCRT usedxColor vision requiredxVisual monotonyxHearing ActivityConversationxMonitoring EquipmentxTelephonexTranscriptionxBackground NoisexSensory DiscriminationHot/ColdxSharp/DullxThe above is intended to describe the general contents and requirements of work being performed by people assigned to this position. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.Qualifications
Title :Operations Supervisor - NFS Manager
HR ID# : 000212Department : Nutrition and Food Service
Reports to : NFS ManagerDate Description Last Revised/Approved : January 2019Job Summary:Supervise and coordinate NFS functions to ensure that operations are performed efficiently.Principal Duties & Essential Functions:CAREfirstAdheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.* Follows departmental policies and procedures* Contributes to the overall quality of services* Assumes responsibility for keeping informed about changes* Makes independent decisions within the scope of positionJob Knowledge and Skill
Supervise work flow patterns and assignment of staff to specific areas of responsibility. Review and modify departmental schedule subject to department head approval; authorizes time off for employees based on departmental standards. Monitors departmental weekly payroll.Monitors and maintains the quality of the food service operation, including performing temperature tests for each meal, maintaining dishwashing and refrigeration logs and overseeing the cleaning schedules.Maintains visibility for customer feedback and liaison with pertinent hospital departments.Inspects for compliance with DPH standards and safety regulations. Acts as liaison with Environmental Services to maintain cleanliness, and with Maintenance for equipment safety and repairs. Implements work standards, sanitation procedures and personal hygiene requirements of personnel according to hospital and departmental policy.Assists in the interviewing of candidates. Orients new employees to departmental policies and procedures. Assists in regular staff meetings, in-service training and continuing education. Assists in evaluatingperformance of departmental personnel, initiates promotional, disciplinary, and other personnel actions.Evaluates performance of departmental personnel. Participates in the progress improvement plans and progressive disciplinary action for employees. Coaches and counsels as needed and provides continuous feedback on performance.Monitors food cost (portion control, leftovers and food waste).
Works rotating weekends in the Main Kitchen/cafe as the Management person on duty. Assumes duties and responsibilities for supervising all food service staff, Call Center, Production, and Cafeteria on scheduled weekends.
Room Service Role Specific Responsibilities
Acts as liaison between food service and nursing units. Conduct rounding in food serviceareas and on the patient units interacting with food service staff and nursing staff.Assists Food Service Manager with function of the department computer system (CBORD) including updates, maintenance of interface, data entry, downtimes and training.
Cafeteria Role Specific Responsibilities
Supervises functions and daily operations of cafeteria including work flow patterns and assignment of staff to specific areas of responsibility, as needed. Assists in the daily cash out procedures in the cafeteria. Secures all revenues in cafe.
Coordinates preparation of cafeteria menu items and ensures portion specification. Observes appearance, quality, temperature and palatability of all cafeteria food items. Ensures availability of necessary food items through purchase from outside vendors, requisition from the main kitchen storeroom and coordination with kitchen production staff.Qualifications:Job Knowledge andSkills
Education,and ExperienceExperienceDemonstrated leadership skills evidenced by: Strong interpersonalcommunication, problem solving, and conflict management skills requiredBachelor degree in Food Service Management or related field.3-5 years' food service exp and 1 year food service management experience required, preferably in healthcare.Physical Environment:Physical Standards of Job Description:* Constantly - 75% or more of the worker's time is spent in the activity* Frequently - 25% to 75% or more of the worker's time is spent in this activity* Occasionally - 5% to 25% or more of the worker's time is spent in this activity* Rarely - under 5% or more of the worker's time is spent in the activity* N/A - not applicableBasic activity being performedCFORN/ACommentsWalkingStandingSittingwith back supportwithout back supportReachingOverheadForwardLateralLowStoopingBending at waistCrouchingBending at kneesKneelingClimbingCrawlingTwistingBalanceOther:Other:Pushing Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbsPulling Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbsLifting Tasks by weight5 lbs5-15 lbs15-40 lbs40-75 lbs75-100 lbs
Sensory RequirementsYesNoCommentsVisual ActivityClose paper workCRT usedColor vision requiredVisual monotonyHearing ActivityConversationMonitoring EquipmentTelephoneTranscriptionBackground NoiseSensory DiscriminationHot/ColdSharp/DullEEO Statement
Newton-Wellesley Hospital will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteranPrimary Location: MA-Newton-NWH Main Campus Work Locations: NWH Main Campus 2014 Washington Street Newton 02462 Job: Food Services - Management Organization: Newton-Wellesley Hospital(NWH) Schedule: Part-time Standard Hours: 20 Shift: Rotating Posted Shift Description: Should be able to work PM shifts 12:30PM-9PM and every other weekend. Employee Status: Regular Recruiting Department: NWH Nutrition & Food Service Job Posting: Oct 31, 2024