PulteGroup
Mulit-Market Manager (PGP Escrow)
PulteGroup, Mission Viejo, California, us, 92690
This position is 100% in-office/on-site at the Mission Viejo, California branch.
JOB SUMMARY
Oversee, plan, direct and control all business functions of PGP Escrow (a Pulte Homes subsidiary company) Settlement/Escrow functions within specific Divisions / Area. Continue to monitor and supervise assigned Branch Office.
PRIMARY RESPONSIBILITIES
Contribute to the Preparation and maintaining Financial Forecasts, Plans and budgets.
Work with AM on Projects and adherence to Company policies, as required.
Monitor and Supervise BM/direct reports Settlement/Escrow functions for quality assurance
Participate in Market Analysis, including both Title Insurance and Escrow fees.
Be available to assist the QA and Legal Departments during annual audits (internal and external)
Participate in monthly operation / PGP Area meetings.
Set- up and conduct 1 on 1 call with BM/direct reports. These meetings will include KPI metrics: including but not limited to – Builder outlook, volume, financial results, capture results, CQE/NPS results for the prior month, mentor for appreciation or course correction as necessary.
Develop and maintain Relationship with Pulte Homes, Pulte Mortgage, PIA and Premier Land Title Insurance Co.
Continued updates and communication with Area Manager.
MANAGEMENT RESPONSIBILITIES
With Direct Reports
Ensures appropriate staffing to meet department needs
Utilizes recruiting and selection tools/processes to build organizational talent
Delegates work according to employee’s abilities and skills
Evaluates employee’s performance and plans for compensation actions in accordance with that performance
Provides developmental opportunities through identification of internal and external training opportunities
Creates opportunities for employee growth
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)
SCOPE
Decision Impact: Area/Division/Dept./Individual
Department Responsibility: Multiple
Budgetary Responsibility: Yes
Direct Reports: Yes
Indirect Reports: Yes
Physical Requirements: If applicable
REQUIRED EDUCATION
High School Diploma or equivalent required. College degree preferred.
DFPI (Department of Financial Protection and Innovation) license required.
Notary Public required.
REQUIRED EXPERIENCE
Minimum of 3-5 years escrow operations experience.
Supervisory Minimum of 2 years at a supervisory level or above.
Specialize in RESPA with understanding of company's underwriting guidelines
Understanding of title and settlement rules and regulations
Effective communication, presentation, and organization skills
Knowledge of real estate law and title escrow curative procedures
Salary Range: $150,000 to $160,000 annually depending upon experience.
This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.
PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
This Organization Participates in e-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) California Privacy Policy
JOB SUMMARY
Oversee, plan, direct and control all business functions of PGP Escrow (a Pulte Homes subsidiary company) Settlement/Escrow functions within specific Divisions / Area. Continue to monitor and supervise assigned Branch Office.
PRIMARY RESPONSIBILITIES
Contribute to the Preparation and maintaining Financial Forecasts, Plans and budgets.
Work with AM on Projects and adherence to Company policies, as required.
Monitor and Supervise BM/direct reports Settlement/Escrow functions for quality assurance
Participate in Market Analysis, including both Title Insurance and Escrow fees.
Be available to assist the QA and Legal Departments during annual audits (internal and external)
Participate in monthly operation / PGP Area meetings.
Set- up and conduct 1 on 1 call with BM/direct reports. These meetings will include KPI metrics: including but not limited to – Builder outlook, volume, financial results, capture results, CQE/NPS results for the prior month, mentor for appreciation or course correction as necessary.
Develop and maintain Relationship with Pulte Homes, Pulte Mortgage, PIA and Premier Land Title Insurance Co.
Continued updates and communication with Area Manager.
MANAGEMENT RESPONSIBILITIES
With Direct Reports
Ensures appropriate staffing to meet department needs
Utilizes recruiting and selection tools/processes to build organizational talent
Delegates work according to employee’s abilities and skills
Evaluates employee’s performance and plans for compensation actions in accordance with that performance
Provides developmental opportunities through identification of internal and external training opportunities
Creates opportunities for employee growth
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)
SCOPE
Decision Impact: Area/Division/Dept./Individual
Department Responsibility: Multiple
Budgetary Responsibility: Yes
Direct Reports: Yes
Indirect Reports: Yes
Physical Requirements: If applicable
REQUIRED EDUCATION
High School Diploma or equivalent required. College degree preferred.
DFPI (Department of Financial Protection and Innovation) license required.
Notary Public required.
REQUIRED EXPERIENCE
Minimum of 3-5 years escrow operations experience.
Supervisory Minimum of 2 years at a supervisory level or above.
Specialize in RESPA with understanding of company's underwriting guidelines
Understanding of title and settlement rules and regulations
Effective communication, presentation, and organization skills
Knowledge of real estate law and title escrow curative procedures
Salary Range: $150,000 to $160,000 annually depending upon experience.
This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.
PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
This Organization Participates in e-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) California Privacy Policy