Strategic Sourcing Manager, AppleCare

Strategic Sourcing Manager, AppleCareSunnyvale,California,United StatesOperations and Supply ChainApple is seeking a Strategic Sourcing Manager, AppleCare to assist with strategic planning, long term deal structuring and negotiations for after-sales service parts & modules. This position requires the ability to work with procurement, engineering, finance and legal teams and also third-parties such as contract manufacturers and suppliers. Position requires strong quantitative and analytical skills, critical thinking, and ability to manage multiple projects and deadlines simultaneously. The Strategic Sourcing Manager (AppleCare) is positioned as the interface between AppleCares supply chain team and the industries that supply core technologies and assembly services. We are responsible for developing and executing sourcing strategies as well as recommending product innovations based on improving technology. The position requires a curiosity about market dynamics, negotiation and pricing, manufacturing processes, and risk mitigation. The AppleCare procurement team drives centralized capacity planning for all service components used across Apple products and helps drive long term strategic deals.**Description**In this position, you will design and implement solutions to achieve business critical metrics in the following areas: COST MANAGEMENT: Lead/Negotiate costs for new buys, repairs, warranty, and out-of-production replacement parts across all regions and repair channels. Validate costs and claims across various lines of business, vendors, and quoting structures. Using access to datasets, develop, build, and optimize pricing validation methods and processes. Report on and provide confidence to management that pricing is loaded timely and accurately and without exception. REUSE AND REPAIR: Work with cross functional teams and large datasets and tables to monitor and report on re-use yields and associated environmental benefits associated with whole unit and component re-use. Own and promote initiatives aimed at growing re-use and avoiding waste throughout the service supply chain. SUPPLIER MANAGEMENT: As necessary, handle suppliers performance. Partner with the commodity leaders in Material/Operations to negotiate contractual terms in support of Service Operations business requirements in the areas of cost, continuity of supply, quality, and warranty. Help to coordinate and host quarterly business reviews as appropriate. REVERSE LOGISTICS: Design your repair and/or replacement supply chain to ensure continuity of supply for repairs at the lowest possible cost and at the highest possible service level. Evaluate suppliers capacity availability and manage to required demand levels. Monitor suppliers planning and procurement activities in support of their operation to ensure continuity of supply, and compliance with Apple cost, quality and service level requirements.**Minimum Qualifications**+ 5+ years of experience, BA/BS degree+ Experience working in Supply Chain, Operations, After-sales Service or a related field+ A tenacity, passion and proven skills in negotiations+ Strong analytical and critical thinking skills+ Superb communication and interpersonal skills+ Can build, grow and develop key cross-functional relationships to be able to influence and drive projects+ Ability to operation independently and lead without authority+ Ability to make quick decisions and solve complex problems with 80% information+ Experience in supplier management and operations+ Ability to identify and solve complex supply chain issues+ Presenting and leading executive communications**Key Qualifications****Preferred Qualifications**+ Masters' degree or MBA preferred+ End to end ownership of contract negotiations for both commercial and legal aspects a plus+ Direct experience in long-term capacity planning a plus**Education & Experience****Additional Requirements****Pay & Benefits**+ At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $151,200 and $268,500, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.+ Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)**Apple Footer**Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Apple participates in the E-Verify program in certain locations as required by law. 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