Senior Applications Engineer, Cloud Solutions

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout Asia, Europe, Latin America, and the U.S., we have the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us. As one of the world's leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.We have an opening for a Senior Applications Engineer, Cloud Solutions.The Senior Applications Engineer, Cloud Solutions acts as IT owner of various applications and productivity tools tied to the M365 platform and other cloud vendors. These include MS Teams, Copilot and IntApp Workspaces. This is a highly skilled technical position responsible for strategy, day-to-day oversight and support of assigned systems. This is an opportunity to play a direct role in film's journey to the cloud and adoption of cutting edge productivity tools.In this capacity, the Senior Applications Engineer, Cloud Solutions will:Application owner and technical lead for various applications and solutions on the M365 platform. This includes Teams, OneDrive and Copilot. Also includes cloud solutions by other vendors such as IntApp. Lead the delivery of new solutions;Demonstrate knowledge and expertise in this space. Lead strategic discussions and make recommendations in areas such as configurations, governance and integrations;Understand relationships between M365 and on-premise applications, SaaS applications, and tools such as Litera CAM;Work with Endpoint, InfoSec, Development, and Infrastructure teams on integrations for Office, Outlook, Add-ins, Intune, SharePoint, AWS, Azure, Azure AD, Okta, and Mobile Iron;Work on application implementations, upgrades, enhancements, troubleshooting and roadmaps;Ensure the health and stability of all solutions owned;Build, maintain and advance a strong relationship with Microsoft and other vendors. Understand the roadmap for specific offerings and demonstrate strong knowledge of the M365 space;Monitor, track and report on performance and capacity. Responsible for capacity planning;Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff;Adhere to and participate in IT's Change Management, SDLC and incident management processes;Collaborates in the creation and use of training and Quality Assurance materials and activities for applications supported;Provides coaching to junior analysts; andWork with Quality Assurance on test scripts, procedures, and remediation.Proficiencies:Advanced knowledge of Microsoft M365, Hybrid Connection Manager, and related on-premise desktop and server components;Knowledgeable in Azure and AWS environments, related technologies and components;Knowledge of various legal and non-legal cloud solutions from vendors such as IntApp, Litera, Elite, and iManage;Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities;Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations;Knowledge of system integrations including APIs, web services, FTP, and database to database;Ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools;Ability to work with desktop and mobile applications for their installation and configurations;Ability to work with SQL Server, SQL development/queries, and reporting tools;Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA;Familiarity with scripting languages such as PowerShell;Familiarity with security best practices and procedures; andFamiliarity with data governance best practices and procedures.Qualifications:At least 2 years' M365 experience and equivalent working with cloud solutions (required);At least 7 years' of information technology experience (required);At least 5 years' experience working with and supporting enterprise platforms (required);At least 3 years' executive level engagement and customer service experience (preferred); andAt least 3 years' of experience in a professional services or legal environment (preferred).Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.The salary wage range that we expect to pay for this position is a minimum of $122,700 and a maximum of $177,950 annually. The actual pay wage may vary based on experience or other relevant factors.Eligible employees can participate in the Firm's comprehensive benefits program, which include the following:Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term DisabilityFlexible Spending Account and Health Savings AccountHealthcare Concierge and AdvocacyVoluntary 401k Plan and Profit Sharing10 Paid Holidays per year and a generous PTO programFamily Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk ShippingBack-up Child Care, Elder Care, and TutoringWellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)Retirement Plan ConsultingAnniversary Bonus ProgramProfessional Development ProgramsTransportation Allowance and Commuter BenefitsInternational Travel InsuranceAuto/Home/Legal InsurancePet InsuranceEmployee discountsAnd more!The Firm has a range of diversity initiatives including our Paul Hastings Affinity Networks (PHANs), Women's Initiative, and PH Balanced. These initiatives provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm more inclusive. Learn more about our Global Diversity, Inclusion and Wellness Initiatives here.Paul Hastings LLP is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.