SAIC
VOIP Engineer Junior
SAIC, Washington, District of Columbia, us, 20022
Description
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ building and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.
Role and Responsibilities
Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation
Summary:
Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.
Duties:
Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.
Qualifications
Qualifications and Education Requirements
Bachelor's degree and 2 years experience required
Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices
Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs
High Priority qualifications, skills, experience, certifications
2+ years of related experience managing Voice Networks
VOIP knowledge and experience
VTC technologies experience
Zoom and MS TEAMS knowledge and experience
Preferred Skills
Poly, Cisco VTC codec configuration and troubleshooting
AMX, Crestron control programming
AV switch, biamp DSP configuration and troubleshooting
IP network knowledge
ADDITIONAL NOTES
US Citizen or Green Card Holder. Ability to attain a Public Trust clearance.
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2414024
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters’ building and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.
Role and Responsibilities
Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation
Summary:
Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.
Duties:
Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.
Qualifications
Qualifications and Education Requirements
Bachelor's degree and 2 years experience required
Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices
Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs
High Priority qualifications, skills, experience, certifications
2+ years of related experience managing Voice Networks
VOIP knowledge and experience
VTC technologies experience
Zoom and MS TEAMS knowledge and experience
Preferred Skills
Poly, Cisco VTC codec configuration and troubleshooting
AMX, Crestron control programming
AV switch, biamp DSP configuration and troubleshooting
IP network knowledge
ADDITIONAL NOTES
US Citizen or Green Card Holder. Ability to attain a Public Trust clearance.
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2414024
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability