Refurbishment Production Manager

The CompanyAbout QuenchQuench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.Values: 5Cs•Culligan as One•Customers come first•Commitment to Innovation•Courage to do what's right•Consistently deliver exceptional resultsWe are currently seeking a Refurbishment Production Manager for our Grapevine, TX location to oversee the daily operations of the refurbishment operation, ensuring that quality standards and production goals are met. The Refurbishment Production Manager will oversee daily operations at the Center of Excellence (COE) in TX for refurbishment, ensuring production goals and quality standards are consistently met. This role is responsible for leading a production team, driving continuous improvement efforts, and maintaining efficient workflows in line with Lean manufacturing principles. The successful candidate will ensure compliance with all safety, quality, and company standards while working to enhance overall productivity.ResponsibilitiesLead, coach, and mentor a team of refurbishment technicians, fostering a culture of teamwork, accountability, and continuous improvementSupervise and coordinate the activities of the refurbishment production team to meet production targets and deadlinesImplement and maintain Lean manufacturing practices, including 5S, to optimize workspace organization and productivityOrganize and conduct training sessions on new processes, safety protocols, and quality standardsEnsure that all products are refurbished to meet or exceed quality standards, conducting inspections and audits as necessaryPromote and enforce a safe working environment, ensuring compliance with all health and safety regulations and company policiesQualificationsHigh school diploma or GED requiredMinimum of 3+ years of experience in a production supervisory role or similar, preferably in a refurbishment or manufacturing environmentBasic understanding of Lean manufacturing principles, including 5S and continuous improvement techniquesStrong leadership and communication skills, with the ability to motivate and develop a diverse teamFamiliarity with HVAC/R concepts and working principals preferredExcellent organizational skillsReliable, Energetic, and Problem SolverAbility to think on one's feet and learn rapidly without a great deal of supervisionMust be disciplined, self-motivated, and able to meet team goalsStrong command of company's policies and proceduresContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience