Dezign Concepts LLC
System Administrator III - CISCO
Dezign Concepts LLC, Hyattsville, Maryland, United States, 20780
20230829-BP-015-01
Active (NSA) Top Secret Clearance with Poly Required
**salary is commensurate with education and experience**
**Please note: This job requires an existing NSA Top Secret Clearance and Polygraph**
Job Summary
Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Technology: Cisco (Late shift required until 6pm (at least once a week))
Responsibilities and DutiesProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Experience Needed:
Citizenship:
Must Be a US CitizenExisting Clearance Required:
Active Top-Secret SCI with PolyFifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.Experience with Cisco firewalls, ACI infrastructure and switches is a must.Should be able to apply STIG fixes to switches. Should be able to downlaod software and upgrade switches and firewalls.Experience with Solarwinds and STE policies. CCisco Network (Late shift required until 6pm (at least once a week)Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceSupport the design of systems, mission architecture and associated hardwarePossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)Analyze and resolve complex problems associated with server hardware, applications and software integration
Health Benefits
Work/Life Balance
Financial Opportunities
100% Medical & Fixed costs for Dental, Vision & Short-Term Disability
4 Weeks PTO & 11 Paid Holidays
401K Up to 5% Matching & $5K Training / Certification Reimbursement
Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). We are uniquely positioned to provide the intelligence community with exceptional talent, reinforcing our shared commitment to advancing the mission-critical operations that safeguard our nation's security. This partnership reflects our mutual dedication to excellence and our unwavering focus on contributing to the vital efforts of the intelligence community.
Dezign Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Active (NSA) Top Secret Clearance with Poly Required
**salary is commensurate with education and experience**
**Please note: This job requires an existing NSA Top Secret Clearance and Polygraph**
Job Summary
Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Technology: Cisco (Late shift required until 6pm (at least once a week))
Responsibilities and DutiesProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Experience Needed:
Citizenship:
Must Be a US CitizenExisting Clearance Required:
Active Top-Secret SCI with PolyFifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.Experience with Cisco firewalls, ACI infrastructure and switches is a must.Should be able to apply STIG fixes to switches. Should be able to downlaod software and upgrade switches and firewalls.Experience with Solarwinds and STE policies. CCisco Network (Late shift required until 6pm (at least once a week)Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceSupport the design of systems, mission architecture and associated hardwarePossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)Analyze and resolve complex problems associated with server hardware, applications and software integration
Health Benefits
Work/Life Balance
Financial Opportunities
100% Medical & Fixed costs for Dental, Vision & Short-Term Disability
4 Weeks PTO & 11 Paid Holidays
401K Up to 5% Matching & $5K Training / Certification Reimbursement
Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). We are uniquely positioned to provide the intelligence community with exceptional talent, reinforcing our shared commitment to advancing the mission-critical operations that safeguard our nation's security. This partnership reflects our mutual dedication to excellence and our unwavering focus on contributing to the vital efforts of the intelligence community.
Dezign Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.