Cradles to Crayons
Senior Development Associate, Family Philanthropy
Cradles to Crayons, Phila, Pennsylvania, United States, 19117
Job Details
Job LocationPhiladelphia - Philadelphia, PA
Position TypeFull Time
Description
ABOUT CRADLES TO CRAYONS:
Cradles to Crayons (C2C), founded in 2002, provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive.
Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity, just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than three million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally, through Giving Factory Directa first-in-kind online product donation platform launched in 2021.
Cradles to Crayons takes a three-pronged approach to mitigating Clothing Insecurity:
1. In-person Engagement - through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
2. Online Product Donations - Giving Factory Direct matches product donors directly to children who need the items they have to donate. GFD is currently available in a growing number of communities as we expand our reach nationally.
3. Advocacy and Awareness - Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach.
Cradles to Crayons has earned the highest possible rating from Charity Navigator since 2009. Only 2% of charities nationwide have received this distinction. C2C has a budget of $16.5M for FY24.
POSITION OVERVIEW:
The Senior Development Associate, Family Philanthropy (SDA) is a key member of the Development team, responsible for leading several areas of individual fundraising, including peer-to-peer, monthly giving, and a portfolio of mid-tier donors. The SDA will build and maintain a pipeline of prospective family supporters to help reach annual development revenue and Family Leadership Circle membership goals.
MAJOR RESPONSIBILITIES:
•Model and lead a positive "One Cradles" culture, underpinned by Cradles' Cultural Values and related behaviors.
•Serve as a member of the Family Philanthropy Development Team and manage a portfolio of family/individual funders to help meet the team's annual fundraising goals.
•Execute and attend monthly stewardship events for members of the Family Leadership Circle. This role requires a flexible work schedule where you'd be expected to work one Saturday per month.
•Assist with the Teen Leadership Corps which provides an opportunity for at least 50 Middle and High school students to develop leadership skills in the areas of community organizing and volunteer service.
•Support volunteer inquiries from family and individuals and scheduling special celebrations in the Giving Factory.
•Attend C2C's signature events (Un-Gala and Backpack-A-Thon) and contribute to other departmental and organizational goals and activities as needed.
•Contribute to the plan of the Un-Gala event, including registration, logistical support, and other administrative tasks.
•Ensure that all volunteer and donor touchpoints are accurately tracked in Salesforce and maintain up-to-date CRM records to track donor support and engagement.
•Provide excellent customer service by responding in a timely manner to emails and phone calls.
PERFORMANCE MEASURES:
•Generate new business and renewals to grow total base of revenue in each personal fundraising bucket: donor portfolio, peer-to-peer, monthly giving.
•Successfully collaborate with Development Team to achieve personal, team, and market revenue goals.
•Successfully collaborate with Volunteer Engagement Team and Community Engagement Team to increase family engagement to support revenue goals.
•Identify families/individuals to target for additional engagement through successful cultivation and recruitment of the Teen Leadership Corps, Family Leadership Circle, and other special initiatives.
•Demonstrate in-depth knowledge of C2C programs, data, and impact.
•Accurately maintain data and systems for tracking.
•Demonstrate ability to work collaboratively and cooperatively with other C2C staff, and external stakeholders.
•Maintain high level of professionalism and internal/external customer service.
REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:
•Bachelor's degree required.
•Current valid driver's license and personal auto required.
•Minimum 2 years professional experience in a development or sales role required.
•Experience managing peer-to-peer fundraising strongly preferred.
•Strong written & oral communication and presentation skills.
•Strong attention-to-detail, organization, prioritization, initiative, and creative problem-solving skills.
•Easily navigate Microsoft Office suite; Salesforce or other CRM experience a plus.
•Able to work independently, under supervision, and in a team-based and goal-oriented environment.
•Read, speak, and write fluent English, with superior written and verbal skills.
•Cooperate and show willingness to assist others.
•Communicate with co-workers and volunteers in a courteous and professional manner.
•Easily walk up and down stairs, bend down, reach, push and pull, and lift up to 30 lbs.
•Work evening and weekend hours as necessary, including volunteer shifts in the Giving Factory.
DIVERSITY IS OUR STRENGTH:
Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.
WORKING CONDITIONS:
This is a warehouse environment and normal changes in temperature are to be expected while working inside the warehouse or outside, on or around the loading dock. There are no hazardous or significantly unpleasant conditions.
ACCOMMODATION:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.
Job LocationPhiladelphia - Philadelphia, PA
Position TypeFull Time
Description
ABOUT CRADLES TO CRAYONS:
Cradles to Crayons (C2C), founded in 2002, provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive.
Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity, just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than three million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally, through Giving Factory Directa first-in-kind online product donation platform launched in 2021.
Cradles to Crayons takes a three-pronged approach to mitigating Clothing Insecurity:
1. In-person Engagement - through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
2. Online Product Donations - Giving Factory Direct matches product donors directly to children who need the items they have to donate. GFD is currently available in a growing number of communities as we expand our reach nationally.
3. Advocacy and Awareness - Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach.
Cradles to Crayons has earned the highest possible rating from Charity Navigator since 2009. Only 2% of charities nationwide have received this distinction. C2C has a budget of $16.5M for FY24.
POSITION OVERVIEW:
The Senior Development Associate, Family Philanthropy (SDA) is a key member of the Development team, responsible for leading several areas of individual fundraising, including peer-to-peer, monthly giving, and a portfolio of mid-tier donors. The SDA will build and maintain a pipeline of prospective family supporters to help reach annual development revenue and Family Leadership Circle membership goals.
MAJOR RESPONSIBILITIES:
•Model and lead a positive "One Cradles" culture, underpinned by Cradles' Cultural Values and related behaviors.
•Serve as a member of the Family Philanthropy Development Team and manage a portfolio of family/individual funders to help meet the team's annual fundraising goals.
•Execute and attend monthly stewardship events for members of the Family Leadership Circle. This role requires a flexible work schedule where you'd be expected to work one Saturday per month.
•Assist with the Teen Leadership Corps which provides an opportunity for at least 50 Middle and High school students to develop leadership skills in the areas of community organizing and volunteer service.
•Support volunteer inquiries from family and individuals and scheduling special celebrations in the Giving Factory.
•Attend C2C's signature events (Un-Gala and Backpack-A-Thon) and contribute to other departmental and organizational goals and activities as needed.
•Contribute to the plan of the Un-Gala event, including registration, logistical support, and other administrative tasks.
•Ensure that all volunteer and donor touchpoints are accurately tracked in Salesforce and maintain up-to-date CRM records to track donor support and engagement.
•Provide excellent customer service by responding in a timely manner to emails and phone calls.
PERFORMANCE MEASURES:
•Generate new business and renewals to grow total base of revenue in each personal fundraising bucket: donor portfolio, peer-to-peer, monthly giving.
•Successfully collaborate with Development Team to achieve personal, team, and market revenue goals.
•Successfully collaborate with Volunteer Engagement Team and Community Engagement Team to increase family engagement to support revenue goals.
•Identify families/individuals to target for additional engagement through successful cultivation and recruitment of the Teen Leadership Corps, Family Leadership Circle, and other special initiatives.
•Demonstrate in-depth knowledge of C2C programs, data, and impact.
•Accurately maintain data and systems for tracking.
•Demonstrate ability to work collaboratively and cooperatively with other C2C staff, and external stakeholders.
•Maintain high level of professionalism and internal/external customer service.
REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:
•Bachelor's degree required.
•Current valid driver's license and personal auto required.
•Minimum 2 years professional experience in a development or sales role required.
•Experience managing peer-to-peer fundraising strongly preferred.
•Strong written & oral communication and presentation skills.
•Strong attention-to-detail, organization, prioritization, initiative, and creative problem-solving skills.
•Easily navigate Microsoft Office suite; Salesforce or other CRM experience a plus.
•Able to work independently, under supervision, and in a team-based and goal-oriented environment.
•Read, speak, and write fluent English, with superior written and verbal skills.
•Cooperate and show willingness to assist others.
•Communicate with co-workers and volunteers in a courteous and professional manner.
•Easily walk up and down stairs, bend down, reach, push and pull, and lift up to 30 lbs.
•Work evening and weekend hours as necessary, including volunteer shifts in the Giving Factory.
DIVERSITY IS OUR STRENGTH:
Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.
WORKING CONDITIONS:
This is a warehouse environment and normal changes in temperature are to be expected while working inside the warehouse or outside, on or around the loading dock. There are no hazardous or significantly unpleasant conditions.
ACCOMMODATION:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.