CertaPro Painters of Indianapolis
Residential Service Manager
CertaPro Painters of Indianapolis, Indianapolis, Indiana, us, 46262
CertaPro is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.
We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Production Associate. The Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals.
Our ideal candidate is a driven and motivated "people person". He or she must have excellent communication and interpersonal skills, strong writing skills, and have a service mentality. A college degree and industry knowledge are preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
If you are looking for a career with growth potential and are committed to personal and professional development, we may have a great opportunity for you!
RESPONSIBILITIES
Ensures an extraordinary experience for CertaPro customers
Ensures that crews are producing jobs at or above target gross margin
Manages timely and professional communication with clients and painters while projects are ongoing
Assumes responsibility for priority management of daily tasks and responsibilities
Ensures that painters are trained on production methods, customer service, and job-site planning/management
Structures and reorganizes crews to maximize productivity
Ensures that the Job Site Supervisor (JSS) is clear on the scope of each project
Ensures that customer needs/expectations are reviewed
Ensures that safety and set up issues are reviewed
Establishes a tentative finish date for projects
Assists with recruiting, hiring, training, and providing on-going management and development of painting crew leaders and their staff
Facilitates the resolution of customer complaints in a timely manner
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Advanced education degree, coursework, or tech school a plus
Production experience a plus
Industry knowledge preferred
Strong communication and interpersonal skills
Exceptional customer service skills
Highly organized and self-motivated
Quality conscious and detail-oriented
Strong computer and internet skills
Unrestricted driver's license and clean driving record
BENEFITS
Excellent advancement opportunities
Strong company culture
Cell phone
Company-provided vehicle
Computer
401K Plan with company match
Casual and creative work environment
Health Insurance (Medical, Dental, & Vision)
Life Insurance
Short-Term & Long-Term Disability Insurance
Performance bonus
Flexible work hours
Paid vacation
Clothing allowance provided
Annual opportunity to qualifyfor the Presidents Club all-inclusive resort vacation each February
We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Production Associate. The Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals.
Our ideal candidate is a driven and motivated "people person". He or she must have excellent communication and interpersonal skills, strong writing skills, and have a service mentality. A college degree and industry knowledge are preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
If you are looking for a career with growth potential and are committed to personal and professional development, we may have a great opportunity for you!
RESPONSIBILITIES
Ensures an extraordinary experience for CertaPro customers
Ensures that crews are producing jobs at or above target gross margin
Manages timely and professional communication with clients and painters while projects are ongoing
Assumes responsibility for priority management of daily tasks and responsibilities
Ensures that painters are trained on production methods, customer service, and job-site planning/management
Structures and reorganizes crews to maximize productivity
Ensures that the Job Site Supervisor (JSS) is clear on the scope of each project
Ensures that customer needs/expectations are reviewed
Ensures that safety and set up issues are reviewed
Establishes a tentative finish date for projects
Assists with recruiting, hiring, training, and providing on-going management and development of painting crew leaders and their staff
Facilitates the resolution of customer complaints in a timely manner
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Advanced education degree, coursework, or tech school a plus
Production experience a plus
Industry knowledge preferred
Strong communication and interpersonal skills
Exceptional customer service skills
Highly organized and self-motivated
Quality conscious and detail-oriented
Strong computer and internet skills
Unrestricted driver's license and clean driving record
BENEFITS
Excellent advancement opportunities
Strong company culture
Cell phone
Company-provided vehicle
Computer
401K Plan with company match
Casual and creative work environment
Health Insurance (Medical, Dental, & Vision)
Life Insurance
Short-Term & Long-Term Disability Insurance
Performance bonus
Flexible work hours
Paid vacation
Clothing allowance provided
Annual opportunity to qualifyfor the Presidents Club all-inclusive resort vacation each February