Peltier Subaru
Service Manager
Peltier Subaru, Tyler, Texas, United States, 75701
Description of the role:As the Service Manager at Peltier Subaru, you will play a crucial role in overseeing and managing the daily operations of our service department. With your extensive knowledge and expertise in the automotive industry, you will ensure that our customers receive exceptional service and their vehicles are maintained to the highest Subaru standards.
Responsibilities:
- Oversee the service department, including technicians and support staff, to ensure smooth and efficient operations
- Develop and implement service policies and procedures to optimize customer satisfaction and enhance department efficiency
- Monitor service performance metrics and implement strategies to meet and exceed targets
- Collaborate with other departments to ensure seamless coordination and timely resolution of customer concerns
- Maintain a high level of technical knowledge in order to provide expert advice and guidance to customers and staff
- Foster a positive and collaborative work environment, promoting teamwork and professional growth among team members
- Continuously assess and improve service processes, ensuring adherence to industry regulations and best practices
Requirements:
- Proven experience in a similar managerial role within the automotive service industry
- Strong knowledge of automotive systems and repairs, staying updated with industry advancements
- Exceptional leadership and people management skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills, with a customer-centric approach
- Ability to effectively prioritize and multitask in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Sound knowledge of industry regulations and compliance requirements
Benefits:
- Competitive compensation package with an attractive salary
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off and holiday benefits
- Ongoing training and professional development opportunities
- Employee discounts on vehicle purchases, parts, and services
- Positive and inclusive work environment, fostering collaboration and growth
About the Company:Peltier Subaru is a leading automotive dealership located in Tyler, Texas. As part of the reputable Peltier Automotive Group, we pride ourselves on delivering exceptional customer service and providing top-quality vehicles to our valued customers. With a passionate and dedicated team, we are committed to creating a positive and rewarding experience for both our employees and customers..
Responsibilities:
- Oversee the service department, including technicians and support staff, to ensure smooth and efficient operations
- Develop and implement service policies and procedures to optimize customer satisfaction and enhance department efficiency
- Monitor service performance metrics and implement strategies to meet and exceed targets
- Collaborate with other departments to ensure seamless coordination and timely resolution of customer concerns
- Maintain a high level of technical knowledge in order to provide expert advice and guidance to customers and staff
- Foster a positive and collaborative work environment, promoting teamwork and professional growth among team members
- Continuously assess and improve service processes, ensuring adherence to industry regulations and best practices
Requirements:
- Proven experience in a similar managerial role within the automotive service industry
- Strong knowledge of automotive systems and repairs, staying updated with industry advancements
- Exceptional leadership and people management skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills, with a customer-centric approach
- Ability to effectively prioritize and multitask in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Sound knowledge of industry regulations and compliance requirements
Benefits:
- Competitive compensation package with an attractive salary
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off and holiday benefits
- Ongoing training and professional development opportunities
- Employee discounts on vehicle purchases, parts, and services
- Positive and inclusive work environment, fostering collaboration and growth
About the Company:Peltier Subaru is a leading automotive dealership located in Tyler, Texas. As part of the reputable Peltier Automotive Group, we pride ourselves on delivering exceptional customer service and providing top-quality vehicles to our valued customers. With a passionate and dedicated team, we are committed to creating a positive and rewarding experience for both our employees and customers..