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Group 1 Auto

Service BDC Agent - Elite Acura

Group 1 Auto, Maple Shade, New Jersey, us, 08052


OverviewElite Acura

is part of the fast growing

Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified

Business Development Center

Agent

to our Service team .

In addition to competitive pay we offer our associates the following benefits:

Health, Dental & Vision Insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment, with job training and advancement opportunities

Responsibilities:

Receive inbound service calls

Contact present customers (phone, email) to maintain and improve customer loyalty

Develop pipeline of service opportunity leads through networking, cold calling, and referrals

Work with service and sales department to increase service traffic

Stay up to date on active service specials and ongoing Toyota manufacture recalls

Properly inform and advise customers on what to expect with their service appointments

Outstanding Customer Service

Qualifications:

Auto dealership Internet or Business Development Center (BDC) experience is required.

Superior communication and customer service skills

Solid working knowledge of the Internet

Maintaining a positive, can-do attitude

High School Diploma or equivalent

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.