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Insight Global

Remote Ivanti Service Manager Engineer

Insight Global, Portland, Oregon, United States, 97204


Job Description

An Oregon based Credit Union is looking for a remote Invanti Service Manager (ISM) Engineer to come onto their team for 6 months. This person would be building out the rest of their ticketing and asset management system. They are wanting this person to be communicative with the business partners within their company to configure workflow.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Minimum of 2 years' experience with Ivanti Service Manager (NOT Invanti Endpoint manager)

Experience with Microsoft suite

Experience configuring workflows and understanding how to administer the system.

Experience with gathering requirements from business partners

Ability to create user-facing documentation for common issues i.e. (DNA Errors, Card Machine, Receipt Printer, ECR Issues, Best Practices).

Comfortability with communicating to all levels of peers and cross-functional team members

Ability and desire to mentor junior team members - on the west coast null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.