Saransh
Fenergo Technical Lead with KYC/CLM domain competencies
Saransh, Dallas, Texas, United States, 75215
Role: Fenergo Technical Lead
with KYC/CLM domain competenciesLocation: Dallas, TX / Charlotte, NC (Onsite)Job Type: ContractDescription:Improve customer onboarding experience with the implementation of Fenergo KYC product FenX.Configure FenX in line with the client requirements and validated the functional configuration changes as expected.Support UAT testing to address, respond to functional queries and made appropriate configuration updates related to these queries.Identify and automate customer lifecycle processes to reduce manual intervention. Increase customer satisfaction by reducing cycle times.Automate the entire order process with customer loopback along the cycle.Improve response times to customer complaints and return processes.Automate order process helped streamline sales reports and KPI forecasts.
with KYC/CLM domain competenciesLocation: Dallas, TX / Charlotte, NC (Onsite)Job Type: ContractDescription:Improve customer onboarding experience with the implementation of Fenergo KYC product FenX.Configure FenX in line with the client requirements and validated the functional configuration changes as expected.Support UAT testing to address, respond to functional queries and made appropriate configuration updates related to these queries.Identify and automate customer lifecycle processes to reduce manual intervention. Increase customer satisfaction by reducing cycle times.Automate the entire order process with customer loopback along the cycle.Improve response times to customer complaints and return processes.Automate order process helped streamline sales reports and KPI forecasts.