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Austin Powder Co., Inc.

Product Manager: Bulk & Packaged Products

Austin Powder Co., Inc., Beachwood, Ohio, United States, 44122


Product Manager: Bulk & Packaged Products Austin Powder is seeking a dynamic and collaborative Product Manager to be the primary link between the manufacturing, technical, and commercial processes of our diverse line of explosive products. The Product Manager - Bulk & Packaged Products is responsible to help drive the safe commercial, and technical growth of our products through the identification of our customers' needs and defining the vision and direction for our products to satisfy these requirements. This is a highly collaborative role that requires someone who can help align the objectives between Manufacturing, R&D, QA/QC, Technical Services, Operations, Marketing, and Sales to ensure our products support the vision and goals of Austin Powder. This position reports directly to the Director of Technical Services as a member of the Corporate Technical Services team and is responsible for the US and Canadian markets. This role will also collaborate with the global emulsion/explosive product and R&D group members. Key Responsibilities and Duties Responsible for the product portfolio of bulk explosives, packaged emulsions, packaged blends, packaged ANFO, and dynamite. Support the preparation and execution of a plan to streamline the product portfolio to increase product margins and improve manufacturing effectiveness. Establish and maintain an intimate knowledge of the products' lifecycle, physical properties, chemical makeup, manufacturing processes, transportation and storage requirements, and safe application requirements. Participate in the preparation and execution of a plan to minimize/eliminate of dynamite (3rd party product) and replace with Austin brand products (emulsion). Work with all stakeholders to establish, refine, and own the product portfolio's vision, strategy, and viability. Help optimize the product portfolio's profitability and efficiency based on the safety, technical, and commercial product needs of our internal and external customers. Build and maintain trusting and respectful relationships with the manufacturing teams responsible for your product portfolio. Lead the investigation process for product complaints, and participate in relevant misfire & flyrock investigations, to identify root causes and appropriate corrective actions. Conduct regular field visits across the US and Canada to identify improvement opportunities, highlight success stories, and gather first-hand feedback from the end users to help define and advance your product plans. Be a leader and active proponent for the safe manufacturing, handling, transportation, storage, application, and consumption of all explosive products. Collaborate with our Training Managers to develop and distribute training material to support our sales teams, technical teams, field personnel and customers. Coordinate with marketing and corporate direction, as a subject matter expert, for the development of product information brochures (PIB), safety data sheets, and additional marketing materials and strategies to facilitate the growth of the product portfolio. Participate as a critical team member on the research, development, and improvements of the product portfolio as defined by the needs of our internal and external customers. Maintain a working knowledge of industry product trends, applications, and competitive product developments. Regularly review quality reports to ensure that products adhere to Austin Powder manufacturing standards. Monitor the application of QA/QC in the field for all on-site manufactured bulk products. Help introduce of changes to bulk products in the field and provide technical field reports on results. Essential Skills, Knowledge, and Abilities Ability to process multiple sources of complex information and apply it to make safe and informed decisions. Ability to drive change through problem-solving, collaboration,