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CITIZENS TELECOM SERVICES CO.

Engineering Manager (Broadband)

CITIZENS TELECOM SERVICES CO., Marion, Ohio, United States, 43305


Description ENGINEERING MANAGER (Broadband) As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! What we're seeking: As a Manager of Engineering, there are numerous responsibilities to support multiple levels of management. Included in these responsibilities is the management of the workforce to ensure proper staffing, make and/or approve recommendations for hiring, positive discipline, coaching, mentoring and maintain balance to ensure conformance to required targeted goals, company and union policies. Coordinate joint departments activities, handle administrative functions, and work with other departments to define company direction, priorities, and coordinate planning initiatives. In this hybrid remote role you will be required to report to either our Bloomington, IL or Marion, OH locations on a regular basis. What we need in you: We need you to be a motivated self-starter with strong people skills, proven leadership abilities and an understanding of telecommunications engineering disciplines like Inside Plant, Outside Plant and Transport. What you'll do: Direct supervision of Broadband Network Engineers. Responsible for monitoring network port and traffic capacities within the network. Develop plans to ensure health of the network is maintained, including circuit congestion, port capacity, power, and eliminating end of life equipment. Ensure work order objectives, network quality, safety, and budgetary requirements are met. Support the development of the annual capital budget. Familiarity of Broadband network elements (fiber and copper), Transport network design, Outside Plant design, power & construction. Develop and implement plans to support sales, marketing, and regulatory efforts. Coordinate activities with other departments to ensure customer requests are completed by desired due dates. Effectively partnering with other engineering and construction teams to ensure a quality network is delivered on-time and on-budget. What we offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes: Salary Range: $98,000 to $144,000 20 PTO (Paid Time Off) days + 10 paid holidays per year Day one medical, dental, vision and prescription drug plan 401k match of 50% on 6% of eligible compensation Tuition Assistance Program Personal & Work Life Balance Resources & Wellness Support Assistance Employee Resource Groups Same-sex spouse and domestic partner benefits coverage 10 weeks of paid parental leave, & a phased return to work program for new parents Up to $10k in adoption program assistance 3 weeks of paid caregiver leave What background you should have: Knowledge of business, principles, telecommunications, telephony accounting, finance, negotiation skills and a focus on internal and external customer service. Knowledge of Inside Plant, Outside Plant, & Transport engineering disciplines. Strong organization, multi-tasking, follow-up, resource coordination and customer service skills required. Strong verbal and written communication skills are required. Strong project management skills and proven ability to interact with all levels of the organization. Ability to read and comprehend engineering drawings and specifications. Proficient in the operation and/or interaction with Frontier approved computer software applications and systems. Some travel may be required. Education/Experience: A Bachelor