Digital Print Coordinator/Print Operator

Preferred Qualification:* EXCELLENT Customer service is a must!* Able to function in a fast paced environment and under critical deadlines.* Able to handle demanding clients in a professional manner.* It's up to the Team Lead (or Coordinator) to meet the client's demands and do everything in their power to meet the requested deadline.* Applicant must have a strong copy background and be familiar with Fiery software as well as Copy equipment (Konica Minolta, Xerox, Ricoh, ETC...).* Must have experience running large copy jobs as well as binding (wire-o, GBC, spiral bind, 3 Ring binder)"The pay range for this position starts at $19.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."Job Summary:Digital Print Coordinator's role: Heavy client interaction verbal/written forms. Customer Service skills is a must. Coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include, Job intake, operate print jobs, Recordkeeping, Shipping, Receiving. Applicant must be able to multitask and take in/understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail.Participate in cross-training and perform other duties as needed.Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitudePerform other tasks as necessary / assigned. The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands.Schedule: Sunday -Thursday 11:30PM-7:30AMJob Duties & ResponsibilitiesJob Intake* Answer Incoming Calls* Monitor Email Traffic on varies areas of Intake* Respond to emails and answer inquiries* Strong Customer Service Skills* Strong verbal/written communication skills* Assess incoming print jobs and requested deadlines* Communicate effectively with clients regarding job requirements* Ability to negotiate deadlines and other job parameters as necessary* Organize and prioritize jobs in queue to optimize meeting client expectations* Ability to use Microsoft office suite* Assign print jobs fairly between print operatorsPrint Operator* Operate print, copy and scanning equipment* Operate binding and other finishing equipment* Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc...)* Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers* Perform multiple finishing types: wire-o, velo, 3 hole drill, lamination, stuffing envelopes, folding, and cutting* Experience in using electronic/manual cutter* Setting up and operating a variety of fiery printing software* Ability to use Microsoft office suite* Troubleshoot machine problemsRequired Qualifications:* Previous experience in Mail/Document Preparation;* Document Scanning and/or Document Indexing* Ability to effectively work individually or in a team environment.* Ability to handle multiple projects simultaneously* Ability to adapt to changing fast-growing production environment* Ability to communicate both verbally and written with customers and company personnel* Strong organizational and administrative skills* Ability to meet employer's attendance policy* Work experience in email and Microsoft Windows environments is required* May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations* Must be able to sit, stand, and/or walk for long periods of time with or without accommodations* High School Diploma or equivalent (GED) required