Print Shop Manager

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.POSITION SUMMARY:We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.*Printing Experience and Large Format Printing is Required!*ESSENTIAL DUTIES & RESPONSIBILITIES:+ Partners with shop and remote leadership to provide administrative and managerial support for the designated shop+ Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation+ Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info+ Contacts clients with questions on specifications and/or questions regarding print job submitted+ Ensures all project deadlines are met and associated cost budgets are adhered to+ Trains shop staff on proper production procedures and techniques+ Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity+ Manages inventory and organization of supplies+ Resolves all customer escalations in a professional manner+ Fills in for various departments as needed.+ Other duties as assignedEDUCATION, EXPERIENCE & SKILLS REQUIRED:+ High school diploma or equivalent+ At least 3 5 years experience in a related field+ Experience with Grand Large Format Printing+ Strong leadership ability to motivate employees+ Superior customer service ability and experience in working with customers both over the phone and in person+ Ability to communicate effectively with employees when delegating work and explaining procedures and processes+ Expert knowledge of equipment and materials+ Ability to speak knowledgeably about department capability and company to potential and existing clients+ Highly developed organizational ability+ Ability to handle multiple tasks without losing focus