ISEE Careers
IT Help Dest Coordinator
ISEE Careers, New Brunswick, New Jersey, us, 08933
About the job IT Help Dest Coordinator
Company Overview
The Company develops, manufactures, and markets in-vitro diagnostics (IVD) tests.
Responsibilities
Respond to queries on the phone, via email, in person, or through remote accessOffer technical assistance on the delivery, configuration, set-up, maintenance, and troubleshooting of computer systems, hardware, and softwareTrain computer usersTrain other staff on troubleshooting and diagnosing problemsGain feedback from customers to improve training methodsWrite and edit training manualsRun reports and analyze common complaints and problemsInstall, make changes, and repair computer hardware and softwareManage company groupware systemRequirements
An associate degree in computer science or related fieldMinimum 3+ years in related experiences requiredBilingual (English and Korean)Strong working knowledge of computer systems, hardware, and softwareGood problem-solving, analytical, and team-work skillsExcellent communication and interpersonal skillsAn openness to learning new technologiesBenefits
Health, Dental & VisionPTO401(k)Incentives
Company Overview
The Company develops, manufactures, and markets in-vitro diagnostics (IVD) tests.
Responsibilities
Respond to queries on the phone, via email, in person, or through remote accessOffer technical assistance on the delivery, configuration, set-up, maintenance, and troubleshooting of computer systems, hardware, and softwareTrain computer usersTrain other staff on troubleshooting and diagnosing problemsGain feedback from customers to improve training methodsWrite and edit training manualsRun reports and analyze common complaints and problemsInstall, make changes, and repair computer hardware and softwareManage company groupware systemRequirements
An associate degree in computer science or related fieldMinimum 3+ years in related experiences requiredBilingual (English and Korean)Strong working knowledge of computer systems, hardware, and softwareGood problem-solving, analytical, and team-work skillsExcellent communication and interpersonal skillsAn openness to learning new technologiesBenefits
Health, Dental & VisionPTO401(k)Incentives