The Farmer's Dog
Research Coordinator
The Farmer's Dog, New York, New York, us, 10261
Who We Are
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogsWhere You'll Come In
The Farmer's Dog is on a mission to help channel the unconditional love we all have for our pets into uncomplicated care. Central to helping us achieve that mission is the Consumer Research group. As a Research Coordinator, you will help us get smarter about our customers, potential customers, and the fresh dog food market, all while keeping the dogs at the heart of everything we do.
In this role, you will be a member of the Consumer Research group, supporting the Consumer Research function across all business units at The Farmer's Dog. The Research Coordinator will assist with qualitative and quantitative research projects supporting all groups, including Product, Growth, Brand, Acquisition, Retention, Operations, and Customer Experience.
We are looking for an organized, detail-oriented self-starter who has a passion for learning about customers and then sharing their stories in a way that drives good business decisions.
The Farmer's Dog is based in NYC. The Research Coordinator will report to the Manager of Consumer Research.How You'll Make An ImpactAssist in the execution of quantitative research projects (program new surveys; proof surveys and reports for accuracy, look and feel, logic; monitor field and quotas; pull simple data tables via our data tools)Coordinate quantitative research processes (collaborate with multiple departments to ensure accurate and on-time delivery of survey invitations)Coordinate qualitative research process (manage logistics such as recruiting and scheduling respondents for focus groups and in-depth interviews)Assist in data entry and light analysis of all research projects, particularly ongoing quantitative studies, including Brand Tracking, and ad-hoc requestsCheck all customer-facing and internal client-facing materials for accuracy (surveys, invitations, report documents, presentations, data tables, etc.)Manage administrative research department responsibilities (organization of shared drive; billing; assistance in sourcing new research vendors/partners; etc.)We're Excited About You BecauseYou have a high standard of performanceYou are a driven self-starterYou have a familiarity with quantitative or qualitative researchYou are extremely organizedYou have strong attention to detail and accuracyYou ensure your tasks are completed on time and efficientlyYou enjoy working on multiple projects simultaneouslyYou have prior experience in a corporate environmentYou keep your manager and stakeholders informed of progress for your projects, and escalate issues as neededYou possess strong interpersonal skills and the ability to build relationships with clients and vendorsYou have the ability to work independently and as a part of a teamYou have a working knowledge of Microsoft Office Suite and/or Google SuiteYou have familiarity with online communitiesYou love dogs.Preferred, But Not RequiredFamiliarity with and use of email marketing tools such as SimonFamiliarity with survey programming toolsFamiliarity with project management tools1-3 years of supplier-side research experienceBachelor's degree in Marketing, Communications, Sociology or Psychology or relevant work experienceOffice Guidelines
The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2 - 3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.Our DEI Philosophy:
Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we're committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.A Few of Our Best BenefitsDog-friendly office in Greenwich VillageMarket-competitive compensation and equity packagesComprehensive Healthcare, Dental, and VisionCompany supported mental health benefits12 week paid parental leaveCompetitive 401k plan with company matchFlexible PTODiscounted fresh food for your pupYour pet interrupting video calls (and in-person meetings) is now a feature, not a bug
We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
For this role the anticipated hiring base compensation range is $60,000 - $70,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity.
In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.Equal Employment Opportunity Statement
The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogsWhere You'll Come In
The Farmer's Dog is on a mission to help channel the unconditional love we all have for our pets into uncomplicated care. Central to helping us achieve that mission is the Consumer Research group. As a Research Coordinator, you will help us get smarter about our customers, potential customers, and the fresh dog food market, all while keeping the dogs at the heart of everything we do.
In this role, you will be a member of the Consumer Research group, supporting the Consumer Research function across all business units at The Farmer's Dog. The Research Coordinator will assist with qualitative and quantitative research projects supporting all groups, including Product, Growth, Brand, Acquisition, Retention, Operations, and Customer Experience.
We are looking for an organized, detail-oriented self-starter who has a passion for learning about customers and then sharing their stories in a way that drives good business decisions.
The Farmer's Dog is based in NYC. The Research Coordinator will report to the Manager of Consumer Research.How You'll Make An ImpactAssist in the execution of quantitative research projects (program new surveys; proof surveys and reports for accuracy, look and feel, logic; monitor field and quotas; pull simple data tables via our data tools)Coordinate quantitative research processes (collaborate with multiple departments to ensure accurate and on-time delivery of survey invitations)Coordinate qualitative research process (manage logistics such as recruiting and scheduling respondents for focus groups and in-depth interviews)Assist in data entry and light analysis of all research projects, particularly ongoing quantitative studies, including Brand Tracking, and ad-hoc requestsCheck all customer-facing and internal client-facing materials for accuracy (surveys, invitations, report documents, presentations, data tables, etc.)Manage administrative research department responsibilities (organization of shared drive; billing; assistance in sourcing new research vendors/partners; etc.)We're Excited About You BecauseYou have a high standard of performanceYou are a driven self-starterYou have a familiarity with quantitative or qualitative researchYou are extremely organizedYou have strong attention to detail and accuracyYou ensure your tasks are completed on time and efficientlyYou enjoy working on multiple projects simultaneouslyYou have prior experience in a corporate environmentYou keep your manager and stakeholders informed of progress for your projects, and escalate issues as neededYou possess strong interpersonal skills and the ability to build relationships with clients and vendorsYou have the ability to work independently and as a part of a teamYou have a working knowledge of Microsoft Office Suite and/or Google SuiteYou have familiarity with online communitiesYou love dogs.Preferred, But Not RequiredFamiliarity with and use of email marketing tools such as SimonFamiliarity with survey programming toolsFamiliarity with project management tools1-3 years of supplier-side research experienceBachelor's degree in Marketing, Communications, Sociology or Psychology or relevant work experienceOffice Guidelines
The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2 - 3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.Our DEI Philosophy:
Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we're committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.A Few of Our Best BenefitsDog-friendly office in Greenwich VillageMarket-competitive compensation and equity packagesComprehensive Healthcare, Dental, and VisionCompany supported mental health benefits12 week paid parental leaveCompetitive 401k plan with company matchFlexible PTODiscounted fresh food for your pupYour pet interrupting video calls (and in-person meetings) is now a feature, not a bug
We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
For this role the anticipated hiring base compensation range is $60,000 - $70,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity.
In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.Equal Employment Opportunity Statement
The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.