QTC MEDICAL GROUP
Clinic Office Manager
QTC MEDICAL GROUP, Franklin, Wisconsin, United States, 53132
JOB REQUIREMENTS: Clinic Office Manager - CLINI016452 DESCRIPTION/RESPONSIBILITIES: Are you someone with strong communication and leadership skills with a knack of developing teams? If so, we would love to speak with you! Leidos QTC Health Services is currently seeking a Clinic Office Manager to support our clinic in Franklin, WI. What part would you play in this role? As a Clinic Office Manager, you will be responsible for the operations and administration of a Leidos QTC Health Services medical clinic. The Clinic Office Manager is responsible for ensuring clinic efficiency, which consist of managing budgets; communicating and resolving physician, customer, and claimant inquiries, incidents, and complaints; serving as a liaison with internal and external customers, and ensuring compliance with HIPAA and other privacy regulations. In this rewarding role, you will: * Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff. * Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees and daily approvals of employee timekeeping. * Coach, mentor and train employees for growth and development opportunities in skill, knowledge and empowerment * Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience. * Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts. * Train and implement policies, procedures, goals and objectives for assigned staff. * Ensuring strict confidentiality of all medical records, PHI and PII * Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.) * Manage clinic(s) budgets to include medical and office supply inventory. * Assist Regional Managers with provider scheduling. * Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.). * Assist in the examination process of patients, measure vital signs, interview patients, record information on patients\' charts, and conduct a variety of diagnostic testing. Pay and Benefits: Pay Range: \$64,600.00 75,000.00 plus annual bonus eligibility up to 9% of annual salary. Pay and benefits are fundamental to any career decision. That\'s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available here. This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclos d their own pay or the pay of another employee or applicant. However, employee ***** OTHER EXPERIENCE AND QUALIFICATIONS: Requirements: * Bachelor\'s Degree in a health care related field w/ 4 years of related experience (Additional years of experience may be considered in lieu of degree) * 2 or more years of experience supervising or leading teams or projects preferably in a clinical or medical practice environment. * Graduate of accredited vocational MA program / MA Diploma OR Military Equivalent (Medic/Hospital Corpsman) * Ability to pass a medical clearance consisting of passing an N95 respirator fit test, properly wearing organizational standard respiratory protective equipment as required, passing a Tuberculosis/TB test, and receiving a Hepatitis A/B vaccine series or passing a Hepatitis A/B Titer test and other medical clearances/vaccinations as required. * Basic Life Support for Healthcare Providers (BLS) certification required within 30 days of starting. ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=26843aea9d8d537a5f3b49df4463b875 Other: Applicants ONLY to apply via URL link provided!