Niagara Bottling
IT Systems Functional II
Niagara Bottling, Diamond Bar, California, United States, 91765
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
IT Systems Functional II
The IT Systems Functional II will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants.
Essential Functions
Analyze and evaluate business processes, anticipate requirements, and uncover areas for improvement
Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions
Work with the business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs
Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations
Ability to work independently with minimal supervision
Organize, schedule and run meetings to identify Oracle service cloud and/or Oracle fusion application opportunities and system needs
Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production
Documenting meeting minutes, action items, issues, and risks
Documenting requirements, process flows, new functionality, and creation of SOP/training materials
Training super and end users on new functionality and process changes
Ability to plan, track, escalate, and deliver upon tasks and timelines assigned
Available for 24/7 support (scheduled and off hours)
Review system design approaches to ensure they fully meet the business requirements
Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements
Produce key documents, both in written and presentation format
Excellent problem solver with the ability to keep many driving factors and requirements in focus
Monitor and improve process and technology and provide insights into overall status
Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
Review system design approaches to ensure they fully meet the business requirements
Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
Produce key documents, both in written and presentation format.
Excellent problem solver with the ability to keep many driving factors and requirements in focus
Monitor process and technology and provide insights into overall status
Train business users on new process and functionality
Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
End to end Project Management throughout the project lifecycle: including administration, planning, configuration, testing, training, implementation, support, and change management
Trouble shooting systemic and operational system issues to define root cause and determine temporary/permanent solutions
Work with application vendors to identify/resolve application defects
Work with internal and external stakeholder to identify system enhancements and gaps to design and build a sustainable solution
Guide other IT resources as needed
Proactively identify and address defects/issues independently
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
2 Years – Experience in Oracle service cloud and/or Oracle fusion application environment
2 Years – Experience managing people/projects
*experience may include a combination of work experience and education
Preferred Qualifications:
4 Years – Experience in Design, Implementation, and Testing of Oracle Service Cloud.
4 Years – Experience managing people/projects
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one’s self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Additionally, the IT Analyst is expected to demonstrate:
Analyze and develop solutions addressing customer needs
Experience in Business Analysis
Overall high degree of professionalism
Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people.
Must work independently
Strong analytical, problem-solving skills and critical thinking skills
Ability to translate complex business needs into use case models
Ability to manage multiple priorities and projects
Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident
Proficient computer skills (i.e. Microsoft Office, Outlook)
Excellent interpersonal, communications and analysis skills, planning and organizational proficiency and good business judgment
Ability to delivery effective and professional presentation to peers, management and other professionals within our field
Education
Minimum Required:
Bachelor’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experience
Preferred (Optimal Candidate):
Master’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experience
Certification/License:
Required: NA
Preferred: NA
Foreign Language
Required: NA
Preferred: NA
Typical Compensation Range
Pay Rate Type: Salary
$96,309.20 - $139,648.35 / Yearly
Benefits
https://careers.niagarawater.com/us/en/benefits
Los Angeles County applicants only * Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!
Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.
From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.
We hope that you consider joining our Niagara family!
Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
IT Systems Functional II
The IT Systems Functional II will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants.
Essential Functions
Analyze and evaluate business processes, anticipate requirements, and uncover areas for improvement
Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions
Work with the business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs
Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations
Ability to work independently with minimal supervision
Organize, schedule and run meetings to identify Oracle service cloud and/or Oracle fusion application opportunities and system needs
Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production
Documenting meeting minutes, action items, issues, and risks
Documenting requirements, process flows, new functionality, and creation of SOP/training materials
Training super and end users on new functionality and process changes
Ability to plan, track, escalate, and deliver upon tasks and timelines assigned
Available for 24/7 support (scheduled and off hours)
Review system design approaches to ensure they fully meet the business requirements
Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements
Produce key documents, both in written and presentation format
Excellent problem solver with the ability to keep many driving factors and requirements in focus
Monitor and improve process and technology and provide insights into overall status
Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
Review system design approaches to ensure they fully meet the business requirements
Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
Produce key documents, both in written and presentation format.
Excellent problem solver with the ability to keep many driving factors and requirements in focus
Monitor process and technology and provide insights into overall status
Train business users on new process and functionality
Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
End to end Project Management throughout the project lifecycle: including administration, planning, configuration, testing, training, implementation, support, and change management
Trouble shooting systemic and operational system issues to define root cause and determine temporary/permanent solutions
Work with application vendors to identify/resolve application defects
Work with internal and external stakeholder to identify system enhancements and gaps to design and build a sustainable solution
Guide other IT resources as needed
Proactively identify and address defects/issues independently
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
2 Years – Experience in Oracle service cloud and/or Oracle fusion application environment
2 Years – Experience managing people/projects
*experience may include a combination of work experience and education
Preferred Qualifications:
4 Years – Experience in Design, Implementation, and Testing of Oracle Service Cloud.
4 Years – Experience managing people/projects
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one’s self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Additionally, the IT Analyst is expected to demonstrate:
Analyze and develop solutions addressing customer needs
Experience in Business Analysis
Overall high degree of professionalism
Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people.
Must work independently
Strong analytical, problem-solving skills and critical thinking skills
Ability to translate complex business needs into use case models
Ability to manage multiple priorities and projects
Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident
Proficient computer skills (i.e. Microsoft Office, Outlook)
Excellent interpersonal, communications and analysis skills, planning and organizational proficiency and good business judgment
Ability to delivery effective and professional presentation to peers, management and other professionals within our field
Education
Minimum Required:
Bachelor’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experience
Preferred (Optimal Candidate):
Master’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experience
Certification/License:
Required: NA
Preferred: NA
Foreign Language
Required: NA
Preferred: NA
Typical Compensation Range
Pay Rate Type: Salary
$96,309.20 - $139,648.35 / Yearly
Benefits
https://careers.niagarawater.com/us/en/benefits
Los Angeles County applicants only * Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!
Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.
From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.
We hope that you consider joining our Niagara family!
Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.