Syntricate Technologies
System Administrator with BigFix Management
Syntricate Technologies, Tate, Georgia, United States, 30177
Position : System Administrator with BigFix ManagementLocation : Smyrna, GA (Onsite)Duration : W2 / C2C ContractExperience : 8+ Years
Desktop Support Engineer, Windows Desktop Support, MAC OS support, BigFix Management
Job Description :
Proven experience in a desktop support role (L1 and/or L2).Strong knowledge of Windows and Mac operating systems.Experience with Microsoft Office Suite and other common business applications.Familiarity with Active Directory, remote desktop tools, and VPN solutions.Basic understanding of networking principles (TCP/IP, DNS, DHCP).Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and as part of a teamExperience with ticketing systems and IT service management (ITSM) tools.Ability to handle multiple tasks and prioritize effectively.Must be able to lift and move computer equipment and accessories from one location to another.Must be able to work in a fast-paced environment and manage multiple tasks simultaneously.Respond to user queries via phone, email, or in-person.Provide troubleshooting for hardware and software issues.Assist with password resets and account unlocks.Install, configure, and maintain desktop and laptop computers.Imaging / Reimaging of laptopsPlacing requests for laptop/desktop/accessories and shipping them.Provide support for standard office applications and tools.Install software applications approved by Security team.Document issues and solutions in the ticketing systemEscalate complex issues to L2/L3 support when necessary.Maintain inventory of IT equipment and software licenses.Assist in the onboarding process by setting up new user accounts and workstations.Provide training and guidance to users on basic IT processes and tools.Handle escalated issues from Service Desk.Perform advanced troubleshooting and diagnostics of hardware and software toolsSupport network connectivity issues including VPN and wireless connectivity.Assist with the deployment and configuration of software and hardware.Maintain and support audio-visual equipment for meetings and conferences.Collaborate with other IT teams for system upgrades and project implementations.Ensure compliance with company policies and proceduresDesktop Management - Infrastructure Services (IS), EUCS_TOOLS_SCCM
If you are interested, Please share your
resume
with below basic details:Basic Details:
Current Location with Zip Code:Work Authorization Status & Expiry:LinkedIn URL:Employer details :
Regards,Ashish RastogiTechnical Recruiter | Syntricate Technologies Inc.Direct : 781-552-4336Email : ashish.r@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
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Desktop Support Engineer, Windows Desktop Support, MAC OS support, BigFix Management
Job Description :
Proven experience in a desktop support role (L1 and/or L2).Strong knowledge of Windows and Mac operating systems.Experience with Microsoft Office Suite and other common business applications.Familiarity with Active Directory, remote desktop tools, and VPN solutions.Basic understanding of networking principles (TCP/IP, DNS, DHCP).Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and as part of a teamExperience with ticketing systems and IT service management (ITSM) tools.Ability to handle multiple tasks and prioritize effectively.Must be able to lift and move computer equipment and accessories from one location to another.Must be able to work in a fast-paced environment and manage multiple tasks simultaneously.Respond to user queries via phone, email, or in-person.Provide troubleshooting for hardware and software issues.Assist with password resets and account unlocks.Install, configure, and maintain desktop and laptop computers.Imaging / Reimaging of laptopsPlacing requests for laptop/desktop/accessories and shipping them.Provide support for standard office applications and tools.Install software applications approved by Security team.Document issues and solutions in the ticketing systemEscalate complex issues to L2/L3 support when necessary.Maintain inventory of IT equipment and software licenses.Assist in the onboarding process by setting up new user accounts and workstations.Provide training and guidance to users on basic IT processes and tools.Handle escalated issues from Service Desk.Perform advanced troubleshooting and diagnostics of hardware and software toolsSupport network connectivity issues including VPN and wireless connectivity.Assist with the deployment and configuration of software and hardware.Maintain and support audio-visual equipment for meetings and conferences.Collaborate with other IT teams for system upgrades and project implementations.Ensure compliance with company policies and proceduresDesktop Management - Infrastructure Services (IS), EUCS_TOOLS_SCCM
If you are interested, Please share your
resume
with below basic details:Basic Details:
Current Location with Zip Code:Work Authorization Status & Expiry:LinkedIn URL:Employer details :
Regards,Ashish RastogiTechnical Recruiter | Syntricate Technologies Inc.Direct : 781-552-4336Email : ashish.r@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe.