Chapman BMW Chandler
BMW Genius
Chapman BMW Chandler, Chandler, Arizona, United States, 85249
Chapman BMW Chandler is searching for a BMW Genius to join our team! The BMW Genius is responsible for delivering comprehensive product information throughout the sales and after-sales processes, ensuring clients receive extraordinary support and service. The ideal candidate demonstrates a passion for the BMW brand, professionalism, and an unwavering commitment to excellent customer service. This role collaborates with clients, the sales and service teams, and reports to Sales Management.
What We Offer:
Competitive Compensation! $16.50 per hour plus monthly bonuses.
Professional Development: Access ongoing training and growth opportunities to advance your career.
Supportive Team Environment: Join a collaborative team where your contributions are valued.
Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
Greet clients in the sales and service departments and introduce BMW Genius services
Explain product information, the benefits of vehicle features, and product performance to sales and service clients
Assist sales team with test drives and delivery of sold vehicles
Communicate client appointments, vehicle deliveries, and scheduling changes with sales personnel
Inform clients, sales, and service teams of new products, features, accessories, etc.
Follow up with new owners to ensure satisfaction with their delivery process
Accomplish goals and deadlines that support the delivery of vehicles, customer handling, and business growth
Stay up to date on competitors’ vehicle features and benefits
Desired Qualifications and Experience:
Previous customer service experience is required
Excellent communication and interpersonal skills
Dedication to customer satisfaction, accomplishing results and getting details right
Tech savvy with the desire to increase knowledge of product features
Proficient with computer usage and tablet applications
Must have a valid driver’s license and clean driving record
Must pass a pre-employment drug screening and background check
Hours and Work Environment
Our dealership is open Monday through Saturday with work hours between 9am and 8pm. We ask that all applicants have open availability to work various shifts during these hours. You will be scheduled 40 hours and have two days off each week. This onsite position includes working in the showroom and outdoors occasionally.
To Apply:
If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.
#ZR
What We Offer:
Competitive Compensation! $16.50 per hour plus monthly bonuses.
Professional Development: Access ongoing training and growth opportunities to advance your career.
Supportive Team Environment: Join a collaborative team where your contributions are valued.
Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
Greet clients in the sales and service departments and introduce BMW Genius services
Explain product information, the benefits of vehicle features, and product performance to sales and service clients
Assist sales team with test drives and delivery of sold vehicles
Communicate client appointments, vehicle deliveries, and scheduling changes with sales personnel
Inform clients, sales, and service teams of new products, features, accessories, etc.
Follow up with new owners to ensure satisfaction with their delivery process
Accomplish goals and deadlines that support the delivery of vehicles, customer handling, and business growth
Stay up to date on competitors’ vehicle features and benefits
Desired Qualifications and Experience:
Previous customer service experience is required
Excellent communication and interpersonal skills
Dedication to customer satisfaction, accomplishing results and getting details right
Tech savvy with the desire to increase knowledge of product features
Proficient with computer usage and tablet applications
Must have a valid driver’s license and clean driving record
Must pass a pre-employment drug screening and background check
Hours and Work Environment
Our dealership is open Monday through Saturday with work hours between 9am and 8pm. We ask that all applicants have open availability to work various shifts during these hours. You will be scheduled 40 hours and have two days off each week. This onsite position includes working in the showroom and outdoors occasionally.
To Apply:
If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.
#ZR