Insight Global
Configuration Manager
Insight Global, Raleigh, North Carolina, United States, 27601
Qualifications:Bachelor's degree in Information Technology, Computer Science, or a related field.Proven experience with Hardware Asset Management (HAM) and Software Asset Management (SAM) configuration.Strong knowledge of ServiceNow (SNOW) platform and CMDB management.Experience with data analysis and cleanup within SNOW.Proficiency in developing automation and integration solutions.Job Summary:
We are seeking a skilled Configuration CMDB Manager to join our team. The ideal candidate will have extensive knowledge of Hardware Asset Management (HAM) and Software Asset Management (SAM), and experience with ServiceNow (SNOW). This role involves configuring HAM/SAM, cleaning up data in SNOW, automating and integrating within the CMDB database, and making recommendations on best practices.Key Responsibilities:HAM/SAM Configuration : Configure and manage Hardware Asset Management (HAM) and Software Asset Management (SAM) within the CMDB.Data Cleanup : Analyze and clean up data within the ServiceNow (SNOW) platform to ensure accuracy and reliability.Automation and Integration : Develop and implement automation and integration solutions within the CMDB database in SNOW.Best Practices : Make recommendations on best practices for CMDB management and ensure adherence to these practices.Collaboration : Work closely with cross-functional teams to ensure effective CMDB management and integration with other IT processes.Documentation : Maintain detailed documentation of CMDB configurations, processes, and procedures.Continuous Improvement : Identify opportunities for process improvements and implement changes to enhance CMDB efficiency and effectiveness.
We are seeking a skilled Configuration CMDB Manager to join our team. The ideal candidate will have extensive knowledge of Hardware Asset Management (HAM) and Software Asset Management (SAM), and experience with ServiceNow (SNOW). This role involves configuring HAM/SAM, cleaning up data in SNOW, automating and integrating within the CMDB database, and making recommendations on best practices.Key Responsibilities:HAM/SAM Configuration : Configure and manage Hardware Asset Management (HAM) and Software Asset Management (SAM) within the CMDB.Data Cleanup : Analyze and clean up data within the ServiceNow (SNOW) platform to ensure accuracy and reliability.Automation and Integration : Develop and implement automation and integration solutions within the CMDB database in SNOW.Best Practices : Make recommendations on best practices for CMDB management and ensure adherence to these practices.Collaboration : Work closely with cross-functional teams to ensure effective CMDB management and integration with other IT processes.Documentation : Maintain detailed documentation of CMDB configurations, processes, and procedures.Continuous Improvement : Identify opportunities for process improvements and implement changes to enhance CMDB efficiency and effectiveness.