Rosecrance
Practice Manager
Rosecrance, Rockford, Illinois, United States, 61103
Our job is hope.
Join a purpose-driven community of champions.
Position Purpose:
Work with onboarding providers, manage their schedules, and represent Rosecrance ethically, legally, and morally, ensuring a safe and therapeutic environment. This includes creating trust and sincerity with providers, referral sources, and patients while adhering to regulatory and accreditation standards. Provide administrative support and perform related administrative duties for medical leadership, while providing relevant leadership and support to allied medical staff.
Qualifications/Basic Job Requirements:
High School Diploma or GEDDemonstrated experience in strategic planning, critical thinking, leadership, and staff developmentProven supervisory experience, demonstrating the ability to lead and manage teams effectivelyWorking knowledge of public and private behavioral health billing and standardsDemonstrated experience in work processing and proficiency in general office proceduresExperience in project implementation with a strong focus on follow-through and adherence to timelines and objectivesExcellent customer service and time management skillsExceptional verbal and written communication skills.Strong computer skills with extensive knowledge and experience in Microsoft Office Suite softwareAbility to work independently and collaboratively as part of a teamBelief in the mission and vision of RosecranceEssential Responsibilities:
Work hours prescribed by leadership and any additional hours deemed necessary for accomplishment of responsibilities.Provide comprehensive oversight and management services for provider operations.Manage the day-to-day operations of all Rosecrance providers, including scheduling and troubleshooting issues as they arise.Deliver comprehensive support to providers, addressing their needs and facilitating effective solutions.Collaborate with leadership to develop and implement policies and procedures for effective operations.Attend relevant clinical staffing and other meetings as needed.Assist leadership in performance improvement initiatives and in annual peer review.Report regularly on the status of objectives to leadership.Participate in educational, quality, risk management programs for compliance as needed.Provide routine reporting to Rosecrance leadership.Interface with referral sources as needed.Market Rosecrance program services as needed.Monitor contract usage and terms.Participate in annual budget preparation with leadership.Provide support services for leadership.Comply with Rosecrance Corporate Compliance Program and Code of Conduct.Deliver exceptional customer service.Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.Deliver exceptional customer service consistently to every customer.Serve as a role model and demonstrate positive guest relations in representing the agency.Assume other related responsibilities as assigned by leadership.
Work Location:
Rosecrance Ware Center- Rockford, IL
Benefits:
Rosecrance values its employees and offers a comprehensive benefits package, including:
Salary based on education, experience, and credentialsMedical, dental, and vision insurance with multiple plan options to meet your needs401(k) plan with employer match and discretionary employer contributionGroup Life Insurance including LTD and AD&DTuition assistance and licensure/certification reimbursementPaid Time Off, sick time, bereavement leaveReferral program earning up to $1,000 per hire!Wellness plan with certain facilities offering an on-site gymDaily pay available through financial wellness provider: UKG Wallet
About Us:
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Health and Safety:
Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.
Equal Employment Opportunity:
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Partnerships:
Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).
Join a purpose-driven community of champions.
Position Purpose:
Work with onboarding providers, manage their schedules, and represent Rosecrance ethically, legally, and morally, ensuring a safe and therapeutic environment. This includes creating trust and sincerity with providers, referral sources, and patients while adhering to regulatory and accreditation standards. Provide administrative support and perform related administrative duties for medical leadership, while providing relevant leadership and support to allied medical staff.
Qualifications/Basic Job Requirements:
High School Diploma or GEDDemonstrated experience in strategic planning, critical thinking, leadership, and staff developmentProven supervisory experience, demonstrating the ability to lead and manage teams effectivelyWorking knowledge of public and private behavioral health billing and standardsDemonstrated experience in work processing and proficiency in general office proceduresExperience in project implementation with a strong focus on follow-through and adherence to timelines and objectivesExcellent customer service and time management skillsExceptional verbal and written communication skills.Strong computer skills with extensive knowledge and experience in Microsoft Office Suite softwareAbility to work independently and collaboratively as part of a teamBelief in the mission and vision of RosecranceEssential Responsibilities:
Work hours prescribed by leadership and any additional hours deemed necessary for accomplishment of responsibilities.Provide comprehensive oversight and management services for provider operations.Manage the day-to-day operations of all Rosecrance providers, including scheduling and troubleshooting issues as they arise.Deliver comprehensive support to providers, addressing their needs and facilitating effective solutions.Collaborate with leadership to develop and implement policies and procedures for effective operations.Attend relevant clinical staffing and other meetings as needed.Assist leadership in performance improvement initiatives and in annual peer review.Report regularly on the status of objectives to leadership.Participate in educational, quality, risk management programs for compliance as needed.Provide routine reporting to Rosecrance leadership.Interface with referral sources as needed.Market Rosecrance program services as needed.Monitor contract usage and terms.Participate in annual budget preparation with leadership.Provide support services for leadership.Comply with Rosecrance Corporate Compliance Program and Code of Conduct.Deliver exceptional customer service.Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.Deliver exceptional customer service consistently to every customer.Serve as a role model and demonstrate positive guest relations in representing the agency.Assume other related responsibilities as assigned by leadership.
Work Location:
Rosecrance Ware Center- Rockford, IL
Benefits:
Rosecrance values its employees and offers a comprehensive benefits package, including:
Salary based on education, experience, and credentialsMedical, dental, and vision insurance with multiple plan options to meet your needs401(k) plan with employer match and discretionary employer contributionGroup Life Insurance including LTD and AD&DTuition assistance and licensure/certification reimbursementPaid Time Off, sick time, bereavement leaveReferral program earning up to $1,000 per hire!Wellness plan with certain facilities offering an on-site gymDaily pay available through financial wellness provider: UKG Wallet
About Us:
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Health and Safety:
Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.
Equal Employment Opportunity:
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Partnerships:
Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).