Home Care Delivered
Training Specialist
Home Care Delivered, Glen Allen, Virginia, United States, 23060
Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S. HCD has contracts with hundreds of insurance companies including Medicare, state Medicaid plans and commercial insurance plans throughout the U.S. HCD offers a wide array of name-brand products across multiple chronic care categories, including Incontinence, Diabetes, Ostomy, Urological, Wound Care, Equipment and Oral Nutritional Supplements. These products are instrumental in assisting people to return home from a hospital stay or remain in the home setting. HCD has offices across the US and distribution that enables next-day delivery for 96% of the US population. Founded in 1996, HCD has a successful operating history and today employs over 200 teammates. HCD is guided by the company's purpose statement: To help people live with confidence and dignity. With a 98% customer satisfaction rating, is elevating the industry standard.
Due to the success of our organization, we are hiring ahighly skilled Training Specialist to join our team. As a key member in the Human Resources department, you will play design, develop, and deliver high-quality learning experiences to enhance the knowledge and skills of our employees.
KEY RESPONSIBILITIES:
Instructional Design:
Create engaging and interactive learning content, including e-learning modules, instructor-led training materials, videos, simulations, and assessments.Graphic Design:
Design training materials, including presentations, and learner guides, aligned with learning objectives and organizational goals.E-Learning Development:
Utilize authoring tools to create engaging e-learning courses, incorporating multimedia elements and interactivity.Collaboration:
Collaborate with subject matter experts, trainers, and cross-functional teams to ensure the accuracy and relevance of learning content.Learning Management System (LMS):
Manage and upload content to the LMS, ensuring easy access and tracking of employee progress.Develop and assign learning paths within the LMS to support employee development.Build courses, assign them to learners, and track results for in-person, e-learning, and virtual classes.
Needs Assessments, Effectiveness, and Feedback:
Design and implement for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company. Monitor the effectiveness of training using individual or group performance results. Collect feedback on sessions from attendees to use for future improvements to content and presentation.Facilitation:
Design, develop, and facilitate training programs, conduct in-person and virtual seminars, workshops, individual training sessions, etc. This includes facilitating new hire training.Consultation:
Collaborate with stakeholders to determine training needs and schedule training sessions. Consult with employees and their managers to suggest appropriate learning paths in support of career/professional development.Assessment Tools:
Design, implement assessments.Career Coaching:
Provide 360 assessment debriefs and draft Individual Development Plans (IDP).Career Pathing:
Build career paths for team members to frame and support development activities, lateral moves, and promotions that move employees closer to their short- and long-term career goals.Train the Trainer : Develop and implement train-the-trainer framework for training potential instructors or subject matter experts to enable them to train other people within the organization.QUALIFICATIONS:
Strong research and problem-solving abilitiesDetail-oriented with the ability to multitask and prioritize tasks effectivelyIntermediate in Microsoft Office Suite (Word, Excel, PowerPoint) based on industry standards2-4 years of prior experience in a similar roleExperience with Learning Management Systems (LMS)Experience with a Content Creation Platform such as Articulate 360.Attention to detail and ability to multitask.**This is a hybrid position, requiring 2-3 days on site**
PHYSICAL REQUIREMENTS:
Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station.Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes.Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data.Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment.Repetitive Movements: Regular use of the hands, wrists, and fingers to perform repetitive tasks such as typing and using a mouse.COMPENSATION:
This is a full-time, exempt position with an annual salary ranging from $65,000-$78,000/year
BENEFITS:
Medical/Dental/Vision InsuranceHealth Savings AccountLife Insurance401K PlanPaid HolidaysCompetitive PTO schedule that includes vacation, sick, and personal daysPaid trainingCasual dress code
Due to the high volume of applications we receive, we are unable to respond individually to each applicant. Rest assured, if your qualifications align with our needs, we will reach out to you directly to discuss the next steps. We request that you refrain from making phone calls to inquire about the status of your application. Thank you for your understanding and interest in joining our team.
Due to the success of our organization, we are hiring ahighly skilled Training Specialist to join our team. As a key member in the Human Resources department, you will play design, develop, and deliver high-quality learning experiences to enhance the knowledge and skills of our employees.
KEY RESPONSIBILITIES:
Instructional Design:
Create engaging and interactive learning content, including e-learning modules, instructor-led training materials, videos, simulations, and assessments.Graphic Design:
Design training materials, including presentations, and learner guides, aligned with learning objectives and organizational goals.E-Learning Development:
Utilize authoring tools to create engaging e-learning courses, incorporating multimedia elements and interactivity.Collaboration:
Collaborate with subject matter experts, trainers, and cross-functional teams to ensure the accuracy and relevance of learning content.Learning Management System (LMS):
Manage and upload content to the LMS, ensuring easy access and tracking of employee progress.Develop and assign learning paths within the LMS to support employee development.Build courses, assign them to learners, and track results for in-person, e-learning, and virtual classes.
Needs Assessments, Effectiveness, and Feedback:
Design and implement for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company. Monitor the effectiveness of training using individual or group performance results. Collect feedback on sessions from attendees to use for future improvements to content and presentation.Facilitation:
Design, develop, and facilitate training programs, conduct in-person and virtual seminars, workshops, individual training sessions, etc. This includes facilitating new hire training.Consultation:
Collaborate with stakeholders to determine training needs and schedule training sessions. Consult with employees and their managers to suggest appropriate learning paths in support of career/professional development.Assessment Tools:
Design, implement assessments.Career Coaching:
Provide 360 assessment debriefs and draft Individual Development Plans (IDP).Career Pathing:
Build career paths for team members to frame and support development activities, lateral moves, and promotions that move employees closer to their short- and long-term career goals.Train the Trainer : Develop and implement train-the-trainer framework for training potential instructors or subject matter experts to enable them to train other people within the organization.QUALIFICATIONS:
Strong research and problem-solving abilitiesDetail-oriented with the ability to multitask and prioritize tasks effectivelyIntermediate in Microsoft Office Suite (Word, Excel, PowerPoint) based on industry standards2-4 years of prior experience in a similar roleExperience with Learning Management Systems (LMS)Experience with a Content Creation Platform such as Articulate 360.Attention to detail and ability to multitask.**This is a hybrid position, requiring 2-3 days on site**
PHYSICAL REQUIREMENTS:
Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station.Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes.Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data.Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment.Repetitive Movements: Regular use of the hands, wrists, and fingers to perform repetitive tasks such as typing and using a mouse.COMPENSATION:
This is a full-time, exempt position with an annual salary ranging from $65,000-$78,000/year
BENEFITS:
Medical/Dental/Vision InsuranceHealth Savings AccountLife Insurance401K PlanPaid HolidaysCompetitive PTO schedule that includes vacation, sick, and personal daysPaid trainingCasual dress code
Due to the high volume of applications we receive, we are unable to respond individually to each applicant. Rest assured, if your qualifications align with our needs, we will reach out to you directly to discuss the next steps. We request that you refrain from making phone calls to inquire about the status of your application. Thank you for your understanding and interest in joining our team.