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Diverse Lynx

Business Analyst - Partner Portal

Diverse Lynx, Sunnyvale, California, United States, 94087


Job Title: Business Analyst - Partner PortalLocation: Sunnyvale, CADuration: FulltimeSkill: Tableau | Business analyst | Salesforce(SFDC)Job Details:Skills required

Organized, with a natural inclination for both strategic and tactical planning and turn strategy into tangible deliverables.Resilient and tenacious with a propensity to persevere.Problem solving and root cause identification skills.Flexibility to work in ambiguous situations, highly matrix environments, and support other cross-program work-streams, as necessary.Ability to be detail oriented and can separate priorities from distractions. You are able to analyze business requirements to determine the most effective approach to serving the needs of the organization .High level of professionalism, energy and sense of urgency to make things happen.Ability to establish and maintain trust, credibility and build strong relationships.Ability to influence others and move toward a common vision or goal.Lead by example and support, encourage and develop team members.Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.Excellent active listening skillsSelf-motivated individual, who thrives working in a global, matrixed, fast-paced environment.Experience working on projects with teams based outside the US including international engagements.

Related Technical Skills required

Strong knowledge of Partner Portal5 + years of experience as a business analyst and admin role leading enterprise-scale PRM projects.Deep understanding of Salesforce Platform functionality and best practices.• Strong experience in implementation; ability to determine whether requirements areconfiguration, customization, and/or integrations with external systemsExperience with Agile / Scrum delivery modelsPrior experience in SLDC project management and analysis including scoping /timeline management, documenting use cases, process flows/swim lane diagrams,requirements, user acceptance testing, change management, etc.Working knowledge of process documentation & project management softwareExperience working with large-scale, complex datasets and using salesforce datatools.Superior ability to design and implement dashboards on Einstein Analytics/ TableauCRM preferred and reports to deliver business insightKeen understanding of system security and controls

Education

BS or equivalent degree in Business management, Computer Science, Engineering orrelated discipline required. MBA degree preferred.

Salesforce certifications:

Business AnalystSalesforce Administrator Certification (preferred)Agile SCRUM Master certification (preferred)Salesforce Sales Cloud Consultant Certification (preferred)

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.