Epic
Client Systems Administrator
Epic, Madison, Wisconsin, us, 53774
Client Systems Administrator
Position Summary
As a Client Systems Administrator within Epic's Hosting entity, you'll apply your technical savvy and problem-solving skills to integrate Epic's software into our hosting environment. Working within multiple sides of the software, you'll be charged with the task of making sure our system is accessible and presented consistently to our end users. You will install, upgrade, and troubleshoot our software and work with both the customer and other technical teams at Epic during the system design process to translate business needs into technical systems solutions. Additionally, you'll work as a knowledgeable Windows system administrator ensuring that various pieces of the software run successfully. Learn more about the team at https://careers.epic.com/Jobs/Hosting.While not required, technical knowledge in the following areas is preferred:
Microsoft Windows Server or Windows OS including debugging and Sysinternals toolsPeripheral devices such as printers, scanners, signature pads, and camerasMicrosoft technologies such as RemoteApp, Active Directory, IIS, and ASP.NETCitrix technologies such as XenApp and NetScalerVMware technologies such as VMware Horizon View, ESXi, and vSphereDevelopment knowledge in areas such as C#/ASP.NET, Object-oriented programming, MVC, JavaScript and PowerShellNetworking concepts (load balancing, TCP/IP, DNS) and troubleshooting tools (Wireshark, command line)Cybersecurity concepts such as vulnerability and risk assessment, security controls, confidentiality and incident recoveryMicrosoft, Citrix, VMware, or Cisco certifications are a plusExperience our state-of-the-art campus, eat delicious food, and travel the world.
We don't believe in cubicles. (Well, we believe they
exist , but...) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyonce concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).More than just important work . We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.Requirements
Bachelor's degree or higher in engineering, math, physics, MIS, or hard science preferredA history of academic and professional successStrong analytical and reasoning skillsWillingness to travel 1-2 weeks per yearEligible to work in the U.S. without visa sponsorshipRelocation to Madison, WI area (reimbursed)COVID-19 vaccination
As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:
Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures
Apply Now
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Position Summary
As a Client Systems Administrator within Epic's Hosting entity, you'll apply your technical savvy and problem-solving skills to integrate Epic's software into our hosting environment. Working within multiple sides of the software, you'll be charged with the task of making sure our system is accessible and presented consistently to our end users. You will install, upgrade, and troubleshoot our software and work with both the customer and other technical teams at Epic during the system design process to translate business needs into technical systems solutions. Additionally, you'll work as a knowledgeable Windows system administrator ensuring that various pieces of the software run successfully. Learn more about the team at https://careers.epic.com/Jobs/Hosting.While not required, technical knowledge in the following areas is preferred:
Microsoft Windows Server or Windows OS including debugging and Sysinternals toolsPeripheral devices such as printers, scanners, signature pads, and camerasMicrosoft technologies such as RemoteApp, Active Directory, IIS, and ASP.NETCitrix technologies such as XenApp and NetScalerVMware technologies such as VMware Horizon View, ESXi, and vSphereDevelopment knowledge in areas such as C#/ASP.NET, Object-oriented programming, MVC, JavaScript and PowerShellNetworking concepts (load balancing, TCP/IP, DNS) and troubleshooting tools (Wireshark, command line)Cybersecurity concepts such as vulnerability and risk assessment, security controls, confidentiality and incident recoveryMicrosoft, Citrix, VMware, or Cisco certifications are a plusExperience our state-of-the-art campus, eat delicious food, and travel the world.
We don't believe in cubicles. (Well, we believe they
exist , but...) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyonce concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).More than just important work . We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.Requirements
Bachelor's degree or higher in engineering, math, physics, MIS, or hard science preferredA history of academic and professional successStrong analytical and reasoning skillsWillingness to travel 1-2 weeks per yearEligible to work in the U.S. without visa sponsorshipRelocation to Madison, WI area (reimbursed)COVID-19 vaccination
As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:
Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures
Apply Now
Keep looking