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Adaptic LLC

System Administrator (SA) Skill Level 0

Adaptic LLC, Fort George Meade, Maryland, United States,


Shift Type

Job Title

System Administrator (SA) Skill Level 0

Location

Fort Meade, MD - Ft. George G. Meade, MD 20755 US (Primary)

Category

System Administrator (SA)

Salary Grade

Date Needed By

Job Type

Full-time

Travel

Job Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.This position requires a current TS/SCI security clearance with polygraph.

# of Hires Needed

25

Exemption Type

Hiring Manager

Job Requirements

The Level 0 System Administrator (SA) shall possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systemsManage the daily activities of configuration and operation of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsQualifications:

No demonstrated experience is required.Bachelor's degree in a technical discipline from an accredited college or university is required.Five (5) years of SA experience may be substituted for a bachelor's degree.