Wyetech LLC
System Administrator 1 or 2
Wyetech LLC, Annapolis, Maryland, United States, 21403
At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
Perform System Administration to troubleshoot and maintain a stand-alone Government research and development laboratory. This laboratory comprises the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements. Operating systems in use include several flavors of Linux, Windows, and OS X. Hardware includes: Dell servers, switches, network attached storage arrays, and tape drives; Symantec backup appliance; Cisco switches; Apple workstations; and custom built workstations.
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).
CapabilitiesLevel 1 and Level 2
Level 1Provides support for implementation, troubleshooting and maintenance of IT systemsManages the daily activities of configuration and operation of IT systemsProvides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvides support for the escalation and communication of status to agency management and internal customersOptimizes system operations and resource utilization, and performs system capacity analysis and planning
Level 2Provides support for implementation, troubleshooting and maintenance of IT systemsManages the daily activities of configuration and operation of IT systemsProvides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvides support for the escalation and communication of status to agency management and internal customersOptimizes system operations and resource utilization, and performs system capacity analysis and planningProvides support for the dispatch system and hardware problems and remains involved in the resolution processProvides in-depth experience in trouble-shooting IT systemsConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performanceProvides detailed analysis and feedback to agency management and internal customers for escalated ticketsRequired Qualifications
TS/SCI with agency appropriate polygraph
Level 1Five (5) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is requiredBachelor's degree in a technical discipline from an accredited college or university is requiredFive (5) years of additional system administration experience may be substituted for a bachelor's degree
Level 2Ten (10) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is requiredBachelor's degree in a technical discipline from an accredited college or university is requiredFive (5) years of additional system administration experience may be substituted for a bachelor's degreeRequired Technical Skills
Experience in supporting and troubleshooting issues in a lab network to include user accounts, installation of cabling and equipment, initial troubleshooting, etc.Experience performing data transfers proceduresSkilled at documenting processes and procedures as well as document editingExperience in either Windows or LinuxFamiliarity with ticketing processesLevel 1 IAT certification (example: Security+ CE, A+ CE, CCNA-Security, CND, Network+ CE, SSCP, CISSP, etc.)Desired Technical Skills
Experience with Citrix and VMware virtualization platformsExperience installing and configuring virtual servers and clientsThe Benefits Package
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
Additional benefits include:Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
Full-time employees have the option to participate in a variety of voluntary benefit plans including:A Choice of Medical Plan Options, some with Health Savings Account (HSA)Vision and DentalLife and AD&D BenefitsShort and Long-Term DisabilityHospital Indemnity, Accident, and Critical Illness InsurancesOptional Identity Theft and Legal Protection ServicesCompany Environment & Perks
Employee Referral Bonus Eligibility up to $10,000Mobility Among Wyetech-supported ContractsVarious contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUSVarious team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.Employees receive two complementary branded clothing orders annually.
$30.96 - $104.64 an hour
Pay Range: $30.96 - $104.64 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact David Schroeder, Jr. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
Perform System Administration to troubleshoot and maintain a stand-alone Government research and development laboratory. This laboratory comprises the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements. Operating systems in use include several flavors of Linux, Windows, and OS X. Hardware includes: Dell servers, switches, network attached storage arrays, and tape drives; Symantec backup appliance; Cisco switches; Apple workstations; and custom built workstations.
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).
CapabilitiesLevel 1 and Level 2
Level 1Provides support for implementation, troubleshooting and maintenance of IT systemsManages the daily activities of configuration and operation of IT systemsProvides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvides support for the escalation and communication of status to agency management and internal customersOptimizes system operations and resource utilization, and performs system capacity analysis and planning
Level 2Provides support for implementation, troubleshooting and maintenance of IT systemsManages the daily activities of configuration and operation of IT systemsProvides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvides support for the escalation and communication of status to agency management and internal customersOptimizes system operations and resource utilization, and performs system capacity analysis and planningProvides support for the dispatch system and hardware problems and remains involved in the resolution processProvides in-depth experience in trouble-shooting IT systemsConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performanceProvides detailed analysis and feedback to agency management and internal customers for escalated ticketsRequired Qualifications
TS/SCI with agency appropriate polygraph
Level 1Five (5) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is requiredBachelor's degree in a technical discipline from an accredited college or university is requiredFive (5) years of additional system administration experience may be substituted for a bachelor's degree
Level 2Ten (10) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is requiredBachelor's degree in a technical discipline from an accredited college or university is requiredFive (5) years of additional system administration experience may be substituted for a bachelor's degreeRequired Technical Skills
Experience in supporting and troubleshooting issues in a lab network to include user accounts, installation of cabling and equipment, initial troubleshooting, etc.Experience performing data transfers proceduresSkilled at documenting processes and procedures as well as document editingExperience in either Windows or LinuxFamiliarity with ticketing processesLevel 1 IAT certification (example: Security+ CE, A+ CE, CCNA-Security, CND, Network+ CE, SSCP, CISSP, etc.)Desired Technical Skills
Experience with Citrix and VMware virtualization platformsExperience installing and configuring virtual servers and clientsThe Benefits Package
Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
Additional benefits include:Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
Full-time employees have the option to participate in a variety of voluntary benefit plans including:A Choice of Medical Plan Options, some with Health Savings Account (HSA)Vision and DentalLife and AD&D BenefitsShort and Long-Term DisabilityHospital Indemnity, Accident, and Critical Illness InsurancesOptional Identity Theft and Legal Protection ServicesCompany Environment & Perks
Employee Referral Bonus Eligibility up to $10,000Mobility Among Wyetech-supported ContractsVarious contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUSVarious team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.Employees receive two complementary branded clothing orders annually.
$30.96 - $104.64 an hour
Pay Range: $30.96 - $104.64 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact David Schroeder, Jr. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.