The Salvation Army
Executive Director of Development
The Salvation Army, San Francisco, California, United States, 94199
Description
OVERVIEW: The Executive Director of Development must be a strong leader of development staff, and have exceptional management and communication skills that inspire, motivate and hold staff accountable for meeting/exceeding the overall fundraising goals for the department and the division. The new leader will have the opportunity to build a leadership team within the department that will focus on the day to day management of staff involved in annual campaigns, and public/private giving to key programs along with building staff leadership for executing a large capital campaign to support the The Way Out, which is a new San Francisco homeless initiative designed to restore lives and inspire change through a recovery system of care. As an essential member of the senior leadership team reporting directly to the Divisional Commander, the Executive Director of Development will provide an important throughline for leadership given the periodic rotation of Officers (senior leaders) along with playing a unique role in fostering continuity and longevity of the Advisory Board, development staff and cooperation and coordination with other key players and peers with a focus on San Francisco. This role will partner closely with the Divisional Commander in designing and implementing strategies to develop actively engaged fundraising volunteer Advisory Boards throughout the Division, while serving as the lead staff to the Advisory Board Development Committee for San Francisco.The Executive Director of Development will work cooperatively with the Territorial Executive Director of Development (TEDD) and territorial Community Relations and Development Department (CRD) staff to adhere to and implement territorial CRD programs and practices and policies (e.g. major gifts, planned giving, and donor data management).
DUTIES AND RESPONSIBILITIES:• Leads the overall management of the entire development operation which currently includes the 21- person divisional development department responsible for fundraising for operating funds along with major and capital gifts; planned giving, fundraising events, direct marketing, digital fundraising, corporate giving, and foundation grants. • Oversees additional functions within the department which include: public relations, marketing, social media, advertising, and Advisory Board engagement• Directly staffs a portfolio of assigned leadership with major and principal donors and prospects to effectively steward, educate, cultivate, and solicit gifts from these donors each fiscal year• Ensures successful planning and execution of capital and endowment campaigns, working with consultants and leadership volunteers as needed along with internal leadership, development staff, and other key stakeholders• Establishes and manages an annual development plan with activity and giving goals, calendars, budgets, and other essential management activities in sync with divisional leadership, submitting regular reports as requested and monitoring progress with staff• Creates and leads an effective department team atmosphere that encourages cooperation, strategic thinking, regular communication, professional growth, and creativity while instilling healthy accountability around advancing the mission and successfully meeting goals• Communicates and collaborates with leadership, board, and volunteers to help personally cultivate their networks for large gifts and grants. Keeps all others apprised of all significant interactions with leadership donors and prospects and brings leaders into relationships at key moments• Consults with leadership to understand organizational priorities and to develop strategies that benefit the Army and align with donor interests• Oversees the planning and implementation of a strong direct/integrated marketing plan throughout the year and throughout the division as a solid foundation for all fundraising efforts and constituent communications• Contributes as a participant on the divisional leadership team under the direction of the Divisional Commander (or designate), attending the Command Finance Council (CFC) on a monthly basis to present monthly development reports and collaborating with leadership to advance the mission of The Salvation Army• Collaborates with officers, corps, and social services program leadership throughout the division to support the achievement of their resource development and marketing goals, coming alongside to support planning, coach, and to help implement as is feasible• Drives the success and career growth of team members as an effective manager and leader, holding regular staff meetings, supporting staff with resources and training, and guidance, evaluating staff on an annual basis, and recommending separation, position, and compensation changes as needed, while adhering to all HR policies• Works in close collaboration with officers, program, finance, and development staff to develop cases for support for a portfolio of giving opportunities, documenting funding needs in a compelling and detailed manner• Works cooperatively with the TEDD and other territorial CRD professional staff to develop and implement the territorial major gifts program and management structure, program standards, and business practices and policies, and does the same with other territorial initiatives and programs (e.g. planned giving, donor data management, PR protocols, etc.)• Ensures strong office management and donor data system infrastructure, including continually updated CRM donor files, reporting systems, batching of income/donor information, attentive correspondence, and timely gift acknowledgments, etc., in keeping with department policies and procedures. Ensures adherence to all divisional and territorial business practices and policies• Supports a strong annual Christmas kettle campaign across the division through corps training, communication of corporate agreements and stipulations, support for volunteer recruitment and training, gathering of reporting information, approaches to locally headquartered retail chains, media kick-off events that achieve high quantity media impressions, etc.• Participates in professional training and territorial/ national meetings and conferences as budget allows• Other related duties as required
EDUCATION AND EXPERIENCE: • Bachelor's degree in a relevant field, with a minimum of eight years of progressive fundraising professional experience, including demonstrated leadership and a strong track record of success.• Direct experience raising major gifts from high-net-worth individuals.• Significant experience with capital campaign fundraising models.• Proven expertise in developing and maintaining positive relationships with diverse individuals, including executives, leadership volunteers, wealthy donors, internal colleagues and stakeholders, and Salvation Army leadership.• CA driver’s license
SKILLS AND ABILITIES:• Effective interpersonal, conversational, and presentation skills, demonstrating professional maturity, emotional intelligence, situational awareness, excellent writing abilities, and strong case development and gift solicitation skills.• A leader who enjoys problem-solving, thinks strategically and creatively is goal-oriented, and takes initiative with good follow-through.• An strong manager who demonstrates a strategic mindset, balancing attention to analysis, details, and metrics with higher-level goal-setting and planning, without micro-managing.• A fundraiser who is comfortable with direct leadership donor and volunteer interactions, who models good stewardship communication practices, and who is able to effectively ask, lead the gift conversation, network for connections, facilitate a team approach, and rally others who can open doors• A team leader with an ability to effectively motivate staff, officer leaders, and key volunteers to collaborate for the successful achievement of department and organizational goals• Willingness and ability to travel regularly throughout the Division.• Ability to work extended hours during busy times, occasional weekends and some holiday hours particularly around The Salvation Army’s busy Christmas season.• Able to work independently in a fast-paced environment.• Ability to manage stressful conditions with poise, courtesy, tact, and professionalism.• Skill managing and prioritizing multiple projects in an organized and efficient manner to meet tight deadlines.• High levels of discretion and an ability to maintain confidentiality around sensitive information.• Computer proficiency, including Microsoft Office tools, Google suite and familiarity with donor management software and email applications. Comfort working personally with the donor CRM and ability to learn new software (the Army uses Portfolio as its CRM.)
EQUIPMENT USED: • Modern Office Equipment and Relevant Software
PHYSICAL REQUIREMENTS:• Ability to lift up to 25 lbs. (usually file boxes)
COMPENSATION:A competitive compensation package and significant benefits will be provided to the successful candidate.
PROCEDURE FOR CANDIDACY: • Please submit resumes and letters of interest to: Tarek AzzaniAzzani Search ConsultantsSan Francisco, CA tazzani@azzanisearch.com• Eunice Azzani is available for questions at 415-987-3300 (Cell)
ADA Statement:Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result
Acknowledgment of Religious Purposes of The Salvation Army:Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Education
Preferred
Bachelors or better
Licenses & Certifications
Preferred
Driver's License
Experience
Preferred
Capital campaign fundraising models
Raising major gifts from high-net-worth individuals
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
OVERVIEW: The Executive Director of Development must be a strong leader of development staff, and have exceptional management and communication skills that inspire, motivate and hold staff accountable for meeting/exceeding the overall fundraising goals for the department and the division. The new leader will have the opportunity to build a leadership team within the department that will focus on the day to day management of staff involved in annual campaigns, and public/private giving to key programs along with building staff leadership for executing a large capital campaign to support the The Way Out, which is a new San Francisco homeless initiative designed to restore lives and inspire change through a recovery system of care. As an essential member of the senior leadership team reporting directly to the Divisional Commander, the Executive Director of Development will provide an important throughline for leadership given the periodic rotation of Officers (senior leaders) along with playing a unique role in fostering continuity and longevity of the Advisory Board, development staff and cooperation and coordination with other key players and peers with a focus on San Francisco. This role will partner closely with the Divisional Commander in designing and implementing strategies to develop actively engaged fundraising volunteer Advisory Boards throughout the Division, while serving as the lead staff to the Advisory Board Development Committee for San Francisco.The Executive Director of Development will work cooperatively with the Territorial Executive Director of Development (TEDD) and territorial Community Relations and Development Department (CRD) staff to adhere to and implement territorial CRD programs and practices and policies (e.g. major gifts, planned giving, and donor data management).
DUTIES AND RESPONSIBILITIES:• Leads the overall management of the entire development operation which currently includes the 21- person divisional development department responsible for fundraising for operating funds along with major and capital gifts; planned giving, fundraising events, direct marketing, digital fundraising, corporate giving, and foundation grants. • Oversees additional functions within the department which include: public relations, marketing, social media, advertising, and Advisory Board engagement• Directly staffs a portfolio of assigned leadership with major and principal donors and prospects to effectively steward, educate, cultivate, and solicit gifts from these donors each fiscal year• Ensures successful planning and execution of capital and endowment campaigns, working with consultants and leadership volunteers as needed along with internal leadership, development staff, and other key stakeholders• Establishes and manages an annual development plan with activity and giving goals, calendars, budgets, and other essential management activities in sync with divisional leadership, submitting regular reports as requested and monitoring progress with staff• Creates and leads an effective department team atmosphere that encourages cooperation, strategic thinking, regular communication, professional growth, and creativity while instilling healthy accountability around advancing the mission and successfully meeting goals• Communicates and collaborates with leadership, board, and volunteers to help personally cultivate their networks for large gifts and grants. Keeps all others apprised of all significant interactions with leadership donors and prospects and brings leaders into relationships at key moments• Consults with leadership to understand organizational priorities and to develop strategies that benefit the Army and align with donor interests• Oversees the planning and implementation of a strong direct/integrated marketing plan throughout the year and throughout the division as a solid foundation for all fundraising efforts and constituent communications• Contributes as a participant on the divisional leadership team under the direction of the Divisional Commander (or designate), attending the Command Finance Council (CFC) on a monthly basis to present monthly development reports and collaborating with leadership to advance the mission of The Salvation Army• Collaborates with officers, corps, and social services program leadership throughout the division to support the achievement of their resource development and marketing goals, coming alongside to support planning, coach, and to help implement as is feasible• Drives the success and career growth of team members as an effective manager and leader, holding regular staff meetings, supporting staff with resources and training, and guidance, evaluating staff on an annual basis, and recommending separation, position, and compensation changes as needed, while adhering to all HR policies• Works in close collaboration with officers, program, finance, and development staff to develop cases for support for a portfolio of giving opportunities, documenting funding needs in a compelling and detailed manner• Works cooperatively with the TEDD and other territorial CRD professional staff to develop and implement the territorial major gifts program and management structure, program standards, and business practices and policies, and does the same with other territorial initiatives and programs (e.g. planned giving, donor data management, PR protocols, etc.)• Ensures strong office management and donor data system infrastructure, including continually updated CRM donor files, reporting systems, batching of income/donor information, attentive correspondence, and timely gift acknowledgments, etc., in keeping with department policies and procedures. Ensures adherence to all divisional and territorial business practices and policies• Supports a strong annual Christmas kettle campaign across the division through corps training, communication of corporate agreements and stipulations, support for volunteer recruitment and training, gathering of reporting information, approaches to locally headquartered retail chains, media kick-off events that achieve high quantity media impressions, etc.• Participates in professional training and territorial/ national meetings and conferences as budget allows• Other related duties as required
EDUCATION AND EXPERIENCE: • Bachelor's degree in a relevant field, with a minimum of eight years of progressive fundraising professional experience, including demonstrated leadership and a strong track record of success.• Direct experience raising major gifts from high-net-worth individuals.• Significant experience with capital campaign fundraising models.• Proven expertise in developing and maintaining positive relationships with diverse individuals, including executives, leadership volunteers, wealthy donors, internal colleagues and stakeholders, and Salvation Army leadership.• CA driver’s license
SKILLS AND ABILITIES:• Effective interpersonal, conversational, and presentation skills, demonstrating professional maturity, emotional intelligence, situational awareness, excellent writing abilities, and strong case development and gift solicitation skills.• A leader who enjoys problem-solving, thinks strategically and creatively is goal-oriented, and takes initiative with good follow-through.• An strong manager who demonstrates a strategic mindset, balancing attention to analysis, details, and metrics with higher-level goal-setting and planning, without micro-managing.• A fundraiser who is comfortable with direct leadership donor and volunteer interactions, who models good stewardship communication practices, and who is able to effectively ask, lead the gift conversation, network for connections, facilitate a team approach, and rally others who can open doors• A team leader with an ability to effectively motivate staff, officer leaders, and key volunteers to collaborate for the successful achievement of department and organizational goals• Willingness and ability to travel regularly throughout the Division.• Ability to work extended hours during busy times, occasional weekends and some holiday hours particularly around The Salvation Army’s busy Christmas season.• Able to work independently in a fast-paced environment.• Ability to manage stressful conditions with poise, courtesy, tact, and professionalism.• Skill managing and prioritizing multiple projects in an organized and efficient manner to meet tight deadlines.• High levels of discretion and an ability to maintain confidentiality around sensitive information.• Computer proficiency, including Microsoft Office tools, Google suite and familiarity with donor management software and email applications. Comfort working personally with the donor CRM and ability to learn new software (the Army uses Portfolio as its CRM.)
EQUIPMENT USED: • Modern Office Equipment and Relevant Software
PHYSICAL REQUIREMENTS:• Ability to lift up to 25 lbs. (usually file boxes)
COMPENSATION:A competitive compensation package and significant benefits will be provided to the successful candidate.
PROCEDURE FOR CANDIDACY: • Please submit resumes and letters of interest to: Tarek AzzaniAzzani Search ConsultantsSan Francisco, CA tazzani@azzanisearch.com• Eunice Azzani is available for questions at 415-987-3300 (Cell)
ADA Statement:Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result
Acknowledgment of Religious Purposes of The Salvation Army:Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Education
Preferred
Bachelors or better
Licenses & Certifications
Preferred
Driver's License
Experience
Preferred
Capital campaign fundraising models
Raising major gifts from high-net-worth individuals
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)