API Heat Transfer
Applications Engineer Manager
API Heat Transfer, Buffalo, New York, United States, 14266
API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to solve problems, work with customers, drive a productive team and want to be part of a
new API , we'd love to talk to you about our
Applications
Engineering Manager !What We Offer You:Opportunity to learn from and contribute to a premier, global engineering team!Be part of leading-edge technology for the heat transfer industryAbility to impact customers across multiple industriesFull health & welfare benefits, 401(k), PTO, and developmental opportunities!Salary: $130,000- $140,000 annually
What You Will Do:The
Applications
Engineering (AE) Manager
will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineering Manager will be involved in all aspects of the sales process from initial inquiry through order execution.The successful candidate will allocate their time on tactical AE jobs (75%) and managing the AE team (25%).The incumbent holds responsibility for leading the activities of the Applications Engineering department including work allocation, cross-training and constantly developing productivity improvements. As a critical member of the team, your primary areas of responsibility will include:Direct and coordinate AE activities while achieving optimum use of employees and ensuring robust customer experienceCoach and develop our talented AE team as well as provides guidance and leadershipGuide successful completion of projects through collaboration with Sales, Project and Product Managers, Design Engineering, Supply Chain and OperationsManage department budget and accomplishment of development within defined parametersDevelop measurements, processes and tools for continuous improvement to drive department productivityWork collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy, HVAC and Refrigeration marketsUtilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricingDevelop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangersGenerate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new businessWork closely with internal departments throughout the sales cycle to deliver an exceptional customer experienceAs appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.Review purchase orders and resolve discrepancies to thoroughly and accurately process ordersUtilize the ERP system to process ordersMeet and exceed department objectives and key performance indicators (KPIs)Other duties as assigned
What You Bring:Bachelor degree in Mechanical, Industrial or Chemical EngineeringStrong self-starting, accountable and customer-focused leader with at least 3 years of experience in Applications Engineering Management in a manufacturing or manufacturing service environmentLearning aptitude to familiarize yourself with our customers, products, processes and systemsAnalytical and solution focused with proven experience applying technical and continuous improvement tools to drive performance improvementExperience in Heat Exchanger Industry is preferred
INDZ
____________________________Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact API Heat Transfer at (716) 684-6700 for assistance.
new API , we'd love to talk to you about our
Applications
Engineering Manager !What We Offer You:Opportunity to learn from and contribute to a premier, global engineering team!Be part of leading-edge technology for the heat transfer industryAbility to impact customers across multiple industriesFull health & welfare benefits, 401(k), PTO, and developmental opportunities!Salary: $130,000- $140,000 annually
What You Will Do:The
Applications
Engineering (AE) Manager
will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineering Manager will be involved in all aspects of the sales process from initial inquiry through order execution.The successful candidate will allocate their time on tactical AE jobs (75%) and managing the AE team (25%).The incumbent holds responsibility for leading the activities of the Applications Engineering department including work allocation, cross-training and constantly developing productivity improvements. As a critical member of the team, your primary areas of responsibility will include:Direct and coordinate AE activities while achieving optimum use of employees and ensuring robust customer experienceCoach and develop our talented AE team as well as provides guidance and leadershipGuide successful completion of projects through collaboration with Sales, Project and Product Managers, Design Engineering, Supply Chain and OperationsManage department budget and accomplishment of development within defined parametersDevelop measurements, processes and tools for continuous improvement to drive department productivityWork collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy, HVAC and Refrigeration marketsUtilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricingDevelop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangersGenerate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new businessWork closely with internal departments throughout the sales cycle to deliver an exceptional customer experienceAs appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.Review purchase orders and resolve discrepancies to thoroughly and accurately process ordersUtilize the ERP system to process ordersMeet and exceed department objectives and key performance indicators (KPIs)Other duties as assigned
What You Bring:Bachelor degree in Mechanical, Industrial or Chemical EngineeringStrong self-starting, accountable and customer-focused leader with at least 3 years of experience in Applications Engineering Management in a manufacturing or manufacturing service environmentLearning aptitude to familiarize yourself with our customers, products, processes and systemsAnalytical and solution focused with proven experience applying technical and continuous improvement tools to drive performance improvementExperience in Heat Exchanger Industry is preferred
INDZ
____________________________Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact API Heat Transfer at (716) 684-6700 for assistance.