Logo
Amazon

Manager II, Network Scaling, ADC NIDD

Amazon, Herndon, Virginia, United States, 22070


Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a Network Deployment Manager to manage a team of engineers supporting the Amazon Dedicated Cloud (ADC) regions. As dedicated cloud regions continue to expand and grow, ongoing network expansion allows us to stay ahead of customer demand. We are looking for a proven technology manager with experience in people management, robust technical understanding with drive and vision to take ADC Scaling Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The Network Deployment Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

This position requires that the candidate selected be a US Citizen.

Key job responsibilities

Prioritize and assign tasks to deployment engineers and, project management, coaching and creating documentation.

Manage inbound capacity from receiving through deployment stages

Manage the installation of network and cabling infrastructure in a data center environment

Guide, train and educate staff on the best practices related to all service owner issues

Manage tasks and deliverables across small to large-size projects

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Provide weekly report to project stakeholders

Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours support.

Recruit and train data technicians to ensure appropriate staffing levels

Host weekly staff meetings

Drive compliance to Amazon performance management requirements

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Must be a US Citizen

• Bachelor's degree or equivalent combination of education and experience

• 3+ years of experience in a data center technology role and experience of TCP/IP networking, network cabling, optic types, and test equipment

• 5+ years of experience in management/team lead function

• Broad understanding of infrastructure technologies installation and design including network cabling, hardware, and test methodologies.

Preferred Qualifications

• 6+ years in a data center technology role with experience deploying and scaling a variety of infrastructure technologies in support of a rapidly-growing networking capacity (to include LAN/WAN (route/switch), wireless, multiple technologies (firewalls, IPS, etc.).

• Proven ability to partner with a variety of internal and external teams in setting technical direction, mitigating conflicts and ensuring prioritization to deliver results timely for stakeholder teams.

• High attention to detail including effective customer communications, with data, and proven ability to manage multiple, competing priorities simultaneously.

• Proven expertise in setting strategies, directions and motivating teams to achieve and exceed desired outcomes.

• Experience developing operational metrics to drive efficiencies

• Experience representing your team/technical area to senior management

• Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment, with lean methodologies and Six-Sigma or similar qualification

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.