Palladin Consulting, LLC
Solution Architect
Palladin Consulting, LLC, Tate, Georgia, United States, 30177
The Palladin
Solution Architect
takes a client's Salesforce goals from vision to design to reality. The SA works hand-in-hand with both Engagement Manager and Senior Management to design the right solutions for a Client's budget, timeline and unique organizational attributes.
Responsibilities
Serve as a trusted advisor to the clientIdentify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community's overall knowledge base and expertiseGuide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueWork collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organizationIdentify and proactively manage risk areas and commit to seeing an issue through to complete resolutionManage customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partnersReview and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forwardDrive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platformEssential & Highly Desired Skills & Experience
Bachelor's degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered5+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable successExperience in the Communications/Media IndustriesFamiliar with TM Forum Frameworks - preferably certified in eTOM/TAM/SID frameworks.Extensive experience with configuration and customization on the Salesforce platform preferably in SFI Communications Cloud (Vlocity)Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomesExperience leading discovery sessions, business process modeling (As Is/to Be), mapping user centric journeys, product and data model definitions, integration specifications, business requirements, writing user stories and providing detailed system and functional designs, High Level Architecture diagrams.Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designsStrong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholdersDetail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audienceMust be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streamsA great listener with the ability to communicate with people in diverse rolesResourceful and innovative thinker who can work through and solve problemsProven results in delivering high value business outcomes utilizing an agile approachProven results leading customer and/or partner success storiesPossible travel of about 25%, but exact travel requirements will vary based on customerDesired Certifications
Highly beneficial to have any Salesforce product certifications prior to joining:
Salesforce Certified ArchitectSalesforce Certified OmniStudio DeveloperSalesforce Certified OmniStudio ConsultantSalesforce Certified Industries CPQ DeveloperSalesforce Certified Industries Order Management DeveloperSalesforce Certified Administrator/Advanced AdministratorSalesforce Platform Developer / Platform App BuilderSalesforce Certified Service Cloud ConsultantSalesforce Certified Sales Cloud Consultant
Solution Architect
takes a client's Salesforce goals from vision to design to reality. The SA works hand-in-hand with both Engagement Manager and Senior Management to design the right solutions for a Client's budget, timeline and unique organizational attributes.
Responsibilities
Serve as a trusted advisor to the clientIdentify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community's overall knowledge base and expertiseGuide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueWork collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organizationIdentify and proactively manage risk areas and commit to seeing an issue through to complete resolutionManage customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partnersReview and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forwardDrive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platformEssential & Highly Desired Skills & Experience
Bachelor's degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered5+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable successExperience in the Communications/Media IndustriesFamiliar with TM Forum Frameworks - preferably certified in eTOM/TAM/SID frameworks.Extensive experience with configuration and customization on the Salesforce platform preferably in SFI Communications Cloud (Vlocity)Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomesExperience leading discovery sessions, business process modeling (As Is/to Be), mapping user centric journeys, product and data model definitions, integration specifications, business requirements, writing user stories and providing detailed system and functional designs, High Level Architecture diagrams.Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designsStrong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholdersDetail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audienceMust be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streamsA great listener with the ability to communicate with people in diverse rolesResourceful and innovative thinker who can work through and solve problemsProven results in delivering high value business outcomes utilizing an agile approachProven results leading customer and/or partner success storiesPossible travel of about 25%, but exact travel requirements will vary based on customerDesired Certifications
Highly beneficial to have any Salesforce product certifications prior to joining:
Salesforce Certified ArchitectSalesforce Certified OmniStudio DeveloperSalesforce Certified OmniStudio ConsultantSalesforce Certified Industries CPQ DeveloperSalesforce Certified Industries Order Management DeveloperSalesforce Certified Administrator/Advanced AdministratorSalesforce Platform Developer / Platform App BuilderSalesforce Certified Service Cloud ConsultantSalesforce Certified Sales Cloud Consultant