Data and Technology Program Specialist

Job/Position DescriptionThe Texas Health and Human Services Commission (HHSC) is seeking highly qualified candidates to fill the position of Community Partner Program (CPP) Data and Technology Program Specialist within the Access and Eligibility Services (AES) Community Engagement Division. AES is committed to helping Texans access essential services such as food, medical care, cash assistance, and other social services and supports. We seek an ideal candidate who thrives in an environment that values innovation, excellence, diversity, collaboration, leadership by example, and continuous improvement. The CPP Data and Technology Specialist works under the direction of the CPP Technology and Operational Manager.This role is not just a job; it is an opportunity to make a significant impact in the lives of many, fostering a healthier and more supported community across Texas. If you are passionate about driving change and eager to contribute to a team that goes above and beyond to serve, we want to hear from you. Why Should I Work For CPP? {target="blank"}The Community Partner Program is not only a qualifying organization for the Service Loan Forgiveness Program {target="blank"}, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program {target="blank"}, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System {target="blank"} of Texas. To learn more about how CPP makes a difference in our community, click on the link: Building Bridges: A Guide to the CPP Program {target="blank"}Essential Job FunctionsAttends work on a regular and predictable schedule by agency leave policy and performs other duties as assigned.(25%) Assists with collecting and analyzing program data from the Community Partner Program (CPP) staff (which includes SNAP Application Assistance, Community Support Specialists (CSS), and contractors). Assists with designing strategies to mitigate or avoid risks for program improvement. Analyzes and interprets qualitative and quantitative data sets. Interprets and presents data to diverse audiences in understandable formats, including memos, reports, and data visuals. Coordinates specialized research projects to analyze data and identifies and implements strategies for program improvement and strategic change. (25%) Assists the Data and Technology team with administration and ongoing development of databases and customer relationship management software (Salesforce). Oversees the quality of the deliverables and activities of CPP non-financial contractors, provisioning, and background checks. Works with CPP staff and external parties to maintain and create solutions and improvements to the application. Maintains accurate program data across various computer applications. Works with CPP staff and external partie https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=609914 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.