Veros Real Estate Solutions
Network Operations Center Support Engineer
Veros Real Estate Solutions, Santa Ana, California, United States, 92725
[**[About the Company: [[Headquartered in Santa Ana California, Veros ([[www.veros.com[) is a growing technology company that develops, operates, and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent person to play a critical role, supporting the company's end user technology needs.
[R[[ecognized as a Great Place to Work, Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), vacation, sick, holidays, and more. This position offers a base plus bonus opportunities.
**[Job Description:
[Reporting to the Director of IT Hosting, the primary objective of this position is to maintain a well-documented, continued high-performance, high-availability presence for Veros production systems and infrastructure. The responsibilities of the role specifically include operation and maintenance of the public-facing production technology infrastructure, including both Primary and Backup data centers, as well as major internal production and development systems. Responsibilities also include serving as primary point of client contact for technical support outside regular business hours.
[Principal Responsibilities: ]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""} ]{arial=""}]{new="" roman="" times=""}]{new="" roman="" times=""}]{arial=""}]{arial=""}](http://www.veros.com/)]{arial=""}]{new="" roman="" times=""}]{arial=""} ]{new="" roman="" times=""}
Resolve tickets as quickly and thoroughly as possiblePerform physical security walkthroughs and administration of facilitiesMonitor, resolve, and escalate issues within critical infrastructures, Anti-Virus, Backups, and SystemsAssist in maintenances of applications (managing services, putting up maintenance pages, etc.)Applying security updates to Windows ServersPerform systems inventory, package deployments and server updatesOther duties as assigned by management
[Qualifications and Requirements:]{arial",sans-serif"=""}
Ability to assess situations and escalate following proper procedures using various contact methods and documenting it via ticketing system
Strong written and verbal communication skills
Previous NOC experience and/or datacenter experience a plus
1-3 years Windows Server OS experience
1-3 years VMWare Experience
Knowledge of Linux and Cisco devices is a plus
[]{arial",sans-s=""}
[R[[ecognized as a Great Place to Work, Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), vacation, sick, holidays, and more. This position offers a base plus bonus opportunities.
**[Job Description:
[Reporting to the Director of IT Hosting, the primary objective of this position is to maintain a well-documented, continued high-performance, high-availability presence for Veros production systems and infrastructure. The responsibilities of the role specifically include operation and maintenance of the public-facing production technology infrastructure, including both Primary and Backup data centers, as well as major internal production and development systems. Responsibilities also include serving as primary point of client contact for technical support outside regular business hours.
[Principal Responsibilities: ]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""} ]{arial=""}]{new="" roman="" times=""}]{new="" roman="" times=""}]{arial=""}]{arial=""}](http://www.veros.com/)]{arial=""}]{new="" roman="" times=""}]{arial=""} ]{new="" roman="" times=""}
Resolve tickets as quickly and thoroughly as possiblePerform physical security walkthroughs and administration of facilitiesMonitor, resolve, and escalate issues within critical infrastructures, Anti-Virus, Backups, and SystemsAssist in maintenances of applications (managing services, putting up maintenance pages, etc.)Applying security updates to Windows ServersPerform systems inventory, package deployments and server updatesOther duties as assigned by management
[Qualifications and Requirements:]{arial",sans-serif"=""}
Ability to assess situations and escalate following proper procedures using various contact methods and documenting it via ticketing system
Strong written and verbal communication skills
Previous NOC experience and/or datacenter experience a plus
1-3 years Windows Server OS experience
1-3 years VMWare Experience
Knowledge of Linux and Cisco devices is a plus
[]{arial",sans-s=""}