Quest Diagnostics
Senior Continuous Improvement Manager
Quest Diagnostics, Tucker, Georgia, us, 30085
Overview:
This is an Onsite position at Tucker, GA or Greensboro, NCThe Quest Management System (QMS) / Continuous Improvement (CI) Lead plays a key role in the definition, development, implementation, and on-going improvement of the QMS frameworks. The role will be responsible for the facilitation of QMS / CI events across the organization, helping form and inform new and existing Value Stream teams, and promoting accountability and transparency across all levels of the organization. Responsible for multiple initiatives, consistently implementing QMS / CI tools / practices throughout the organization. This includes the implementation of sustainable process improvements as well as the tracking and measuring the results. Overall quality, productivity improvements, and employee / customer satisfaction will be the key focus for this role through the implementation of standard work, visual and daily management, 5S, variation reduction as well as other QMS / CI tools. In addition, transactional process and efficiency improvements as well as the implementation of Kanban systems will also be will also be in the scope for this position. This role will also be responsible for coaching others to learn and apply QMS / CI Principles and Tools to their daily work. Additionally, this role may also lead a team of QMS / CI specialists through a portfolio of mid-large size projects while coaching others to learn and apply QMS Principles and Tools to their daily work.Responsibilities:Coordinates and directs sites QMS / CI conversion activitiesActively deploy and coach the organization on QMS / CI tools and facilitates Kaizen eventsAssist in the creation of key metrics for groups company wide and develops the performance measurementsDaily Management Process w/Plan Do Check Act (PDCA) expert / go-to personLead and facilitate cross functional problem solving and process improvement teamsIdentify improvement opportunities across functional areas and Value StreamsSupports the development of QMS / CI candidatesDevelops 5S / model cell methodologies to ensure a clean, orderly, and safe work environmentFacilitate root cause identification / corrective & preventive actions including the implementation of temporary countermeasures throughout the business and identify the correct QMS / CI tool to use to improve theseCoordinate and champion the identification Non-Value Added (NVA) activities throughout the businessCoordinate and lead facility layout and design projectsCreate and update standard playbooksDemonstrated experience with Hoshin Kanri / Strategic Policy DeploymentHelp define and promote companys QMS / CI vision, methodology, practices and tooling to enhance overall performanceKaizen funnel and sustainment managementCoaches and mentors teams providing QMS / CI transformation strategy and implementation advise
Ensure QMS / CI / Lean competencies and capabilities are developed across functional areas
Develops and maintains QMS / CI training material and curriculum to enable continued development of internal capability in the application of these materialsQuantifies and publicizes the realized benefits of QMS / CI improvements as it applies to the companys financial performanceProvide leadership and technical expertise in the design, planning, construction and maintenance of facility related infrastructure. Support facility modifications and capital improvement projects. Collaborate in the coordination and execution of building space allocations.Audits existing processes and systems to assess / determine required improvementsQualifications:
Bachelors degree in Operations Management, Industrial Engineering, Technical or Business related discipline with 4 5 years of experience. MBA or Masters degree preferred. Minimum of 2 years in a regulated manufacturing environment such as medical device / pharmaceutical / IVD preferredDemonstrated hands on experience with Lean tools / methodologies concepts Lean Certification highly desirableStrong project and time management skillsToyota Production System experience highly desirableAbility to translate performance improvement to financial performanceAbility to utilize presentation skills to influence others to meet project objectivesDemonstrated knowledge of process controls techniques including statistical process control and data analysis techniquesFinancial reporting experiencePersonal Trait Profile:Excellent interpersonal skillsMentor, facilitator, lean practitionerChange agentQMS / CI mindsetStrong communication & influencing skillsHighly self-driven / motivatedExcellent listening skillsBias to resultsWhile we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.EEO:Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
This is an Onsite position at Tucker, GA or Greensboro, NCThe Quest Management System (QMS) / Continuous Improvement (CI) Lead plays a key role in the definition, development, implementation, and on-going improvement of the QMS frameworks. The role will be responsible for the facilitation of QMS / CI events across the organization, helping form and inform new and existing Value Stream teams, and promoting accountability and transparency across all levels of the organization. Responsible for multiple initiatives, consistently implementing QMS / CI tools / practices throughout the organization. This includes the implementation of sustainable process improvements as well as the tracking and measuring the results. Overall quality, productivity improvements, and employee / customer satisfaction will be the key focus for this role through the implementation of standard work, visual and daily management, 5S, variation reduction as well as other QMS / CI tools. In addition, transactional process and efficiency improvements as well as the implementation of Kanban systems will also be will also be in the scope for this position. This role will also be responsible for coaching others to learn and apply QMS / CI Principles and Tools to their daily work. Additionally, this role may also lead a team of QMS / CI specialists through a portfolio of mid-large size projects while coaching others to learn and apply QMS Principles and Tools to their daily work.Responsibilities:Coordinates and directs sites QMS / CI conversion activitiesActively deploy and coach the organization on QMS / CI tools and facilitates Kaizen eventsAssist in the creation of key metrics for groups company wide and develops the performance measurementsDaily Management Process w/Plan Do Check Act (PDCA) expert / go-to personLead and facilitate cross functional problem solving and process improvement teamsIdentify improvement opportunities across functional areas and Value StreamsSupports the development of QMS / CI candidatesDevelops 5S / model cell methodologies to ensure a clean, orderly, and safe work environmentFacilitate root cause identification / corrective & preventive actions including the implementation of temporary countermeasures throughout the business and identify the correct QMS / CI tool to use to improve theseCoordinate and champion the identification Non-Value Added (NVA) activities throughout the businessCoordinate and lead facility layout and design projectsCreate and update standard playbooksDemonstrated experience with Hoshin Kanri / Strategic Policy DeploymentHelp define and promote companys QMS / CI vision, methodology, practices and tooling to enhance overall performanceKaizen funnel and sustainment managementCoaches and mentors teams providing QMS / CI transformation strategy and implementation advise
Ensure QMS / CI / Lean competencies and capabilities are developed across functional areas
Develops and maintains QMS / CI training material and curriculum to enable continued development of internal capability in the application of these materialsQuantifies and publicizes the realized benefits of QMS / CI improvements as it applies to the companys financial performanceProvide leadership and technical expertise in the design, planning, construction and maintenance of facility related infrastructure. Support facility modifications and capital improvement projects. Collaborate in the coordination and execution of building space allocations.Audits existing processes and systems to assess / determine required improvementsQualifications:
Bachelors degree in Operations Management, Industrial Engineering, Technical or Business related discipline with 4 5 years of experience. MBA or Masters degree preferred. Minimum of 2 years in a regulated manufacturing environment such as medical device / pharmaceutical / IVD preferredDemonstrated hands on experience with Lean tools / methodologies concepts Lean Certification highly desirableStrong project and time management skillsToyota Production System experience highly desirableAbility to translate performance improvement to financial performanceAbility to utilize presentation skills to influence others to meet project objectivesDemonstrated knowledge of process controls techniques including statistical process control and data analysis techniquesFinancial reporting experiencePersonal Trait Profile:Excellent interpersonal skillsMentor, facilitator, lean practitionerChange agentQMS / CI mindsetStrong communication & influencing skillsHighly self-driven / motivatedExcellent listening skillsBias to resultsWhile we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.EEO:Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets