Jollibee
Sr Demand Planner
Jollibee, West Covina, California, United States, 91790
JOB SUMMARYThe Senior Demand Planner is responsible for overseeing the demand planning process ensuring accurate forecasting in the organization. They develop and recommend effective forecast models based on industry trends and demand patterns, collect data from internal and external sources on factors known to affect demand and subsequently implement actions or solutions to improve the accuracy of demand forecasting in the organization. They work closely with cross-functional teams (including Supply Chain, Sales, Marketing and Finance) to capture supply constraints, sales risks (downsides) and opportunities (upsides), marketing programs to drive demand and ensure that the overall forecast are aligned to financial targets.ESSENTIAL FUNCTIONSKey Result Area 1: Demand Planning Process1. Historical Forecast Review & AnalysisIdentify, measure and document historical sales outliers driven by non-recurring sales activities, risks, opportunities and supply availability.Establish statistical baseline forecast per BU product as reference (ADQ, Average Daily Quantity)Communicate statistical product forecast changes to Marketing Team and other key stakeholders during Demand Review.2. Forecast AssumptionsConsolidate all critical forecast assumptions on new store openings, new product introductions, marketing campaigns & sales programs by collaborating with key functions and ensure assumptions are validated every cycle.Capture other assumptions that affects forecast such as seasonality and other events.Consolidate all Bill of Materials (BOM) assumptions for translating menu level item forecast into required forecast level of detail (Level 2, Level 3).3. Demand Plan GenerationUpdate demand planning model to generate store pull-out projections based from agreed level of material granularity (e.g., menu-item level, supply SKU, etc), timeline or delivery frequency and supply depot (if required).Coordinate with relevant functions to ensure correctness and updated Bill of Materials (BOM), BOM unit of measures and other assumptions assumed in the forecast.4. Key Performance IndicatorsGenerate and analyze WAPE (Weighted Average Percentage Error) and Forecast Bias.Identify key forecast error drivers and provide demand plan recommendations.Identify near expiring and non-moving products in terms of quantity and value.Key Result Area 2: Demand ReviewHelp facilitate the discussion with Business Unit (BU) to review and assess forecast.Ensure alignment on key assumptions, risks and opportunities and capture other key drivers that affects forecast.Secure demand plan approval from BU head including all identified action plans, risks and opportunities.Communicate to all key stakeholders the approved unconstrained demand plan after the Demand Review for further analysis, constraining and alignment to the financial plan.Document all risks & opportunities identified by the BU in both the tactical (Month+2 to Month+12) and strategic (Month+13 to Month+24) horizon.Communicate with the BU teams on the agreed action plans generated during the Demand Review, defines clear accountability of the action plans and ensures that issues are closed within the agreed timeline.Key Result Area 3: Risk ManagementProvide timely advise to Supply Planning on critical forecast deviations within the frozen period (low, high forecast accuracies).Coordinate with BU Marketing and other stakeholders in driving achievement of forecast including driving agreement on actions for identified issues.Secure alignment and approval from BU and Supply Chain in handling sales plan exceptions with the frozen period.Lead the gap analysis and action planning of BU-level issues related to sufficiency to target. Review and assess demand variability and identify opportunities to manage and mitigate risks.Present relevant demand plan issues that require SBU head sign-off or decisions such as SKU optimization model, product prioritization plan and demand and supply risk mitigation plan. Recommends action steps and proactively coordinates with concerned BU team to address risk.Drive key stakeholders to improve forecast accuracy & assumptions by communicating WAPE/Forecast Bias performance.OthersPerform other duties that are related, analogous or germane as required or assigned by immediate supervisor.Collaborate and initiate business meetings with team members, internal support functions' units/departments and external clients to achieve desired results related to department's projects/initiatives.Manage allocated budget for project/s and/or initiatives.Manage significant timelines and deliverables as agreed.Perform other job or Demand Planning expertise related assignments to develop one's self and/or share one's expertise resulting to support work efficiencies.JOB SPECIFICATIONSEducationAt least Bachelor's degree graduate in Supply Chain Management, Industrial Engineering, Business Administration, Statistics or any related field. With Master's degree or professional certification, preferred.ExperienceAt least 3-5 years experience in demand planning, supply chain management, or a related field, with a progressive and extensive work experience or proven track record of success on these fields or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.Bona Fide Occupational Qualifications (BFQs) (Required Training, License & Certification)Professional certification (i.e. American Production and Inventory Control Society (APICS), Certified in Production and Inventory Management (CPIM) or its equivalent.Skills and Essential TraitsEssential SkillsStrong analytical and quantitative skills, with proficiency in statistical forecasting methods and data analysisExcellent knowledge of demand planning software and tools (e.g., SAP APO, ANAPLAN, IBP, etc) including complementary tools such as Power Business Intelligence (Power BI), Power Query, etc.Advance proficiency in Microsoft Excel and other data analysis toolsStrong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Detail-oriented with excellent organizational and problem-solving abilities.Ability to work in a fast-paced environment and manage multiple priorities.Ability to adapt to changing business needs and market conditions ensuring a responsive and agile demand planning process.Adept in using MS Word and MS Powerpoint and seasoned to present to various levels in the organization.Able to lead discussions among key stakeholders on resulting forecasts with the goal of driving consensus on the forecast for execution of other functions.Attentive to details and is able to spot forecast inconsistencies in all stages of the demand planning process.Leadership Brand (Inspire Joy) Dimensions:Driving Superior PerformanceWin Through PeopleLearning from Different ViewsMake a DifferenceEstablish TrustEssential Traits, Tasks & Interest (as assessed using HR tool)Self-MotivatedBalance of Authoritative and CollaborativeBalance of Frank and Diplomatic (Tactful) with warmth & empathyInnovative/Creative & ResourcefulManaging Stress & Pressure ToleranceCertainOptimisticPrecise (high attention to details and accuracy)PersistentTakes AutonomyPlanning, Organizing and Time ManagementFlexibleAnalytical, Analyzing Pitfalls and JudgmentInfluencingInterpersonal SkillsOpen/ReflectivePeople OrientedCoaching/TeachingHandling ConflictNegotiationFood Manufacturing (interest in food industry which is volatile)Behavioral Attributes (live the core values of the organization):Customer FocusSpeed with ExcellenceHumility to listen and learnSpirit of Family and FunIntegrity (upholds highest ethical standards)Non-Essential Duties and Responsibilities (indicate items to be included)Perform administrative duties as necessary i.e. making copies, filing, etc.Prepare department plans, objectives, goals, strategies and measures.Prepare annual budget and manage operating expenses pertaining to brand assignment or assigned function.Prepare management reports.Other QualificationsComputer Literacy: Proficient in MS Applications (MS Word, Excel, PowerPoint) and trainable in other software related to food analysisPhysical Effort/Requirements: While performing the duties of this job, the employee will: (indicate items to be included)Stand/walk occasionally 80-100% of the scheduled work shift.Lift, reach, pull, push, grasp and use hands frequently.Bend and/or squat down for during the scheduled shift, occasionally.Climb, stoop and/or kneel occasionally.Lift up to 50 pounds occasionally.Need to see well enough to differentiate product quality parameters, read/compose email, reports and use the computer and be proactive to customers' feedback affecting quality.Need to speak and hear well enough to give/receive instructions, feedback and communicate with employees, customers and partners/suppliers.Be required to work irregular hours, varying work shifts schedules as necessary at work.Work Environment: While performing the duties of this job, the employee is regularly exposed to: (indicate items to be included)Kitchen/production areas with extreme temperatures for product testing/development/training.Support Center, manufacturing plants, warehouse and logistics work areas.Store and vendor/supplier plant visits, as necessary.Hot and cold temperatures and a wet work area.Wet and slippery floors. Cleaning chemicalsModerate noise level when working in production, store and suppliers' work environment.Tensions and pressures may arise in meeting deadlines and goals.THIS JOB IS FOR IMMEDIATE PLACEMENT.APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.This Company is an Equal Opportunity Employer.