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Salesforce, Inc.

Product Management Director, Mobile SDK

Salesforce, Inc., San Francisco, California, United States, 94199


The Mobile Platform empowers all of Salesforce to create best-in-class mobile experiences. We enable our customers to build any type of mobile app needed to power their business. We distinguish between B2E, B2B, and B2C at the surface but all powered by one B2X mobile platform. We do so by empowering developers and admins to be successful in building for mobile without needing mobile guides while enabling our mobile developers to rapidly build and continually enhance their mobile apps with ease.

Role Description:We are looking for a technical Director of Product Management to join the Salesforce Mobile SDK team. Mobile SDK enables internal & external developers to build custom mobile apps using code and add native features for iOS and Android apps. In addition, the team is delivering AI functionality to serve our mobile customers regardless of network connectivity.

To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Salesforce meets the needs of our customers through a highly technical platform product. You will work with internal and external customer requirements as well as different business functions including product ownership experience, driving project features via Scrum/Agile, cross team collaboration, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings.

In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing.

Responsibilities:Plan and implement the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.Requirements:A related technical degree requiredMinimum of 10+ years’ experience in engineering or product management delivering highly technical products (preferably platform products/services).Motivated by solving complex problems and bringing order & structure to ambiguity.Consistent track record to influence and coordinate cross-organization teams to implement important company priorities.Desire to market platform services/products through blogs, events, podcasts and other mediums.Ability to communicate to various customers ranging from tactical technical detail to high level strategy.Experience addressing executive leadership, participating in the sales cycle, and handling sensitive customer issues.In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

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