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KIPP Kansas City

IT Manager

KIPP Kansas City, Kansas City, Missouri, United States,


Job Description

Position Overview:

The IT Manager will oversee all technology functions within KIPP Kansas City (KIPP KC) to ensure seamless technology integration, functionality, and support for both student and staff devices. This role involves implementing policies, managing hardware and software, and supporting IT infrastructure and cybersecurity, to enhance learning environments and operational efficiency.

Key Responsibilities:

IT Strategy and PlanningDevelop and implement an IT strategy aligned with KIPP KC’s goals, focusing on secure, scalable technology systems for both academic and administrative needs.

Oversee IT budget planning, procurement, and resource allocation.

System Management and MaintenanceManage network infrastructure, ensuring robust internet connectivity, data storage, and network security.

Maintain and update hardware (desktops, laptops, tablets, and interactive classroom technology) for students and staff.

Oversee software and applications critical to classroom learning, student information systems, and office operations.

Support and TrainingProvide technical support and guidance to staff and students, resolving hardware and software issues in a timely manner.

Conduct regular training sessions to educate staff on new software and IT policies.

Develop and manage a help desk ticketing system for troubleshooting and tracking IT requests.

Policy Development and ComplianceCreate, implement, and update IT policies, ensuring compliance with data protection regulations and best practices.

Establish and enforce cybersecurity protocols to safeguard data and minimize risks.

Coordinate with school leaders on digital citizenship initiatives, educating students on safe technology use.

Team Management (forthcoming) Lead and mentor the IT support team, setting clear goals and performance benchmarks.

Ensure all team members stay up-to-date with industry trends, educational technology advancements, and certifications.

Project ManagementLead technology projects, including new device rollouts, network upgrades, and system migrations.

Collaborate with departments to evaluate and integrate ed-tech tools, supporting academic goals with suitable digital resources.