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ServiceNow

Senior Systems Engineer - Federal

ServiceNow, San Diego, California, United States,


Job Description

Please Note:

This position will include supporting our US Federal customers.

“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.

Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

What you get to do in this role:

We are currently seeking a Senior System Engineer to support our on-premises customers. As a key member of the Cloud Ops engineering team, you will be responsible for supporting infrastructure-related needs for our on-premises customers to build/manage their environment to run ServiceNow products.

What you get to do in this role:

Assist in delivering and promoting end-to-end solution architecture roadmaps that guide product and service evolution.

Collaborate with development, infrastructure, test, and production support teams to ensure proper implementation of solutions.

Supporting built systems, web services, and automation tools that are thoroughly specified, documented, and testable.

Design solutions for replication, sharding and performance optimization.

Recommending code tuning/optimizations

Design scalable software and database architecture to support customer growth.

Researching and implementing new tools and technologies