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ITW Automotive

Application Engineer (Automotive Market)

ITW Automotive, Troy, Michigan, United States,


Job Description

Position Summary:

As a key member of the ITW Shakeproof Commercial team, serving the Automotive market, the Application Engineer will reside in the Troy, MI sales office and will report to the Sales & Engineering Director - Automotive.

This position will be responsible for supporting the sales account managers by means of communicating technical information with the customer and internal engineers.

This position will involve direct communications with customers to obtain the best solution for opportunities by applying knowledge of engineering principles to develop, design, and validate products.

This role requires some product design experience, but the primary responsibility will be working with the customer to define the application, identify the best solution and communicate the requirements to the product engineering team.

Core Responsibilities:

Be the “go-to” engineering contact for the sales team for technical training, guidance, and customer engineering needs.

Attend sales and engineering meetings to support product / project development at customer locations.

Partner with the sales team to support the divisional growth objectives by providing in-depth technical acumen for both product and process (customer assembly and cold forming)

Identify the needs of the customer and determine if a new product needs to be created or an existing product can be applied to the opportunity.

Create an initial concept and present it to the customer (ex: CAD) to facilitate further discussion about the opportunity.

Use engineering methodologies (ex: FEA, DOE, etc) to confirm that the concept will meet or exceed customers’ performance requirements.

Manage and coordinate project documentation with the Sales Team and transfer projects to the internal engineering teams through clear communication of customer technical requirements.

Lead the project through the Develop phase of the APQP process.

Represent the application engineering team at technical sales visits, trade shows, or conferences.

Provide technical training opportunities to our internal and external customers and suppliers.

Benchmark competitor products to monitor market and industry trends.

Perform basic testing of product at the troy office as needed to support growth initiatives.

Support customer launch and post launch improvement activities to reinforce the trusted advisor relationship.

Lead, drive, and implement changes to simplify processes and eliminate complexity within the business that will strengthen market competitiveness.

Other related responsibilities, as required.