Humana
Senior Market Research Professional
Humana, Juneau, Alaska, us, 99812
Become a part of our caring community and help us put health firstHumana's Corporate Marketing Organization is looking for a Senior Market Research Professional to join the Market Research team working remote anywhere in the US. The goal of the Market Research team at Humana is to discover and illuminate insights into market conditions and customers' wants and needs to reduce risks and maximize opportunities for Humana, all in service of improving the health of the people we serve.As the Senior Market Research Professional, you will work with marketing partners and the lines of business to define a learning agenda and key strategic insight needs. You will play a pivotal role in ensuring that the business teams understand and hear the voice of the customer and other key stakeholders.Key Actions & Role Responsibilities
(per each project)Determine the key business questions to be answeredScope the right research audienceSecure research sample
(if not using a panel)Selection of the appropriate vendor from our approved set of research partnersPartner with the vendor to identify the best research methodologyGain approvals and alignment on research instruments including legal and complianceProject manage the vendor through the researchVendor conducts data analysis and provides initial report
(Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)Present insights to all stakeholdersIn this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.Use your skills to make an impactRequired QualificationsBachelor's Degree or higher in Market Research, Data Analytics, Marketing, Communications or Business3+ years of Marketing research experience in both qualitative and quantitative projectsExperience in the healthcare and/or health insurance industryUnderstanding and experience with a variety of research methodologiesStrong project management skills and the ability to proactively address obstaclesAbility to take data and turn it into a compelling story through insight, data visualization, etc.Strong presentation skills and experience communicating complex and functional strategies to senior managementMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMaster's degree or other graduate degreeHealthcare, Provider research experienceExperience with CMS STARs requirements, ratings, and measurementsScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $93,000 - $128,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
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(per each project)Determine the key business questions to be answeredScope the right research audienceSecure research sample
(if not using a panel)Selection of the appropriate vendor from our approved set of research partnersPartner with the vendor to identify the best research methodologyGain approvals and alignment on research instruments including legal and complianceProject manage the vendor through the researchVendor conducts data analysis and provides initial report
(Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)Present insights to all stakeholdersIn this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.Use your skills to make an impactRequired QualificationsBachelor's Degree or higher in Market Research, Data Analytics, Marketing, Communications or Business3+ years of Marketing research experience in both qualitative and quantitative projectsExperience in the healthcare and/or health insurance industryUnderstanding and experience with a variety of research methodologiesStrong project management skills and the ability to proactively address obstaclesAbility to take data and turn it into a compelling story through insight, data visualization, etc.Strong presentation skills and experience communicating complex and functional strategies to senior managementMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMaster's degree or other graduate degreeHealthcare, Provider research experienceExperience with CMS STARs requirements, ratings, and measurementsScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $93,000 - $128,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
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