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University of Washington

Research Coordinator

University of Washington, Seattle, Washington, us, 98127


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and we will be happy to assist you. jump to contentBenefits:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Department of Urology has an outstanding opportunity for a

Research Coordinator

to promote the research objectives of the Center for Urology Research and Education (CHORD). The mission of CHORD is to design and implement research studies that impact clinical practice and health policy to improve the health and well-being of patients with urologic problems. CHORD supports research and education programs devoted to the study of quality, access, and variations in care for patients with urologic health conditions, as well as the advancement of health equity and patient-centered outcomes in urologic care. CHORD’s infrastructure consists of investigators, staff, resources, and collaborators. CHORD’s research staff has extensive experience in stakeholder engagement, qualitative and quantitative research methods, and patient-centered outcomes and comparative effectiveness research.

How we do our work is as important as the work itself. As a member of the CHORD team, we expect that you will participate in and support the following agreements based on the principles that guide our interactions with each other:

We create a culture of appreciation.

We take time to appreciate people’s work and efforts. We trust each other to do a good job and to ask each other for what we need to do so. We also set realistic work plans and timelines, incorporating adequate time for collaboration. We focus on responsiveness with empathy getting others what they need without creating a false sense of urgency.

Improving the work is the work.

We will identify opportunities for process improvement and put in place changes. This includes making time to ask for and provide suggestions. We recognize that mistakes are an opportunity to improve processes, tools, and knowledge. Feedback focuses on process, not personal behaviors or characteristics. This is a flat team made up of individuals with different but equally important roles. We respect and value each member’s experience and expertise. We collaborate to achieve our goals. We focus on transparency and inclusion in decision-making. We are all leaders in various capacities. We define good leadership as developing the power and skills of others.

Avoiding conflict is not cooperation.

When someone is expressing themselves, we try to understand their point. We sit with our own discomfort and do not take it personally. We understand that discomfort is the root of growth and learning.

We work to combat our biases

by being mindful in how we act, interpret the actions of others, form conclusions, and make decisions. Bias is prejudice or unsupported judgements in favor of or against one thing, person, or group compared with another in a way that’s usually considered unfair. To reduce the impact of our biases, we focus on listening to each other, observing our own behaviors as well as those of others, and asking questions of ourselves and others to make considered and deliberate decisions. We also identify and share opportunities and resources for growth and reflection in this area, both professionally and personally.

This position works with Urology faculty and staff within CHORD to coordinate components of several clinical research projects of varying size and scope. The largest is a multi-site pragmatic trial funded by the Patient-Centered Outcomes Research Institute (PCORI). CISTO is the Comparison of Intravesical Therapy and Surgery as Treatment Options for Bladder Cancer (CISTO) study. CHORD serves as the Clinical Coordinating Center for this ambitious, milestone-driven study that involves collaborations with multiple UW departments and over 30 sites nationwide.

This position will carry out human subjects research, including in-person and telephone interaction with research participants, as well as data coordination, including abstraction of data from the electronic health record. This individual will collaborate with investigators and project staff to ensure that project deliverables are achieved on schedule. Specifically, as a member of the CHORD team, this individual will work closely with other research coordinators and project managers to share human subjects research and data coordination responsibilities across projects. Thus, this position requires close communication with teammates to ensure coverage of all activities. This position includes up to 20% onsite activities to interact with research participants and process study-related paperwork at UW Montlake. Otherwise, this position can be performed with as much as an 80% telework work option and in accordance with UW’s relevant telework policies and processes, with onsite office space available if preferred.

POSITION COMPLEXITIES

This position must be able to work with a large degree of independence and advanced skillset of research coordination functions on multiple research projects and interface effectively with a research study team that works mostly via telework. This position requires engagement with a variety of stakeholders, including physicians, other personnel (e.g., nurses, patient care coordinators, research coordinators), and patients. Finally, this position must embrace a collaborative approach, working through tasks and solving problems together, learning from others and giving support as needed, and using various communication tools and strategies that allow CHORD team members to know what others are doing and enable the team to interact together.

DUTIES AND RESPONSIBILITIES

Human Subjects Research Activities 50%

Identify, Approach, and Recruit Participants: Screen electronic health records to identify eligible study participants; Approach patients in clinical settings or remotely to recruit them into research studies; Consent participants.

Conduct Participant Surveys via Phone, Email, Mail: Receive and respond to participant calls to answer questions and resolve concerns; at specified study time points, complete telephone surveys with participants per study protocols. Prepare and mail paper surveys at specified study time points, complete data entry from paper surveys. Send emails with links to study surveys.

Use consistent organization methods to track and distribute participant incentives; Manage participant retention activities, including organizing retention contact methods, tracking participants in a retention schedule, and independently executing and/or overseeing retention activities. Prepare and mail participant incentives at specified study time points.

Understand and comply with study protocol and Manual of Operations: Effectively utilize and improve resources available such as Frequently Asked Questions and work tasks lists; Develop and implement appropriate methods for quality research conduct and quality assurance measures for accurate data collection and entry; proactively identify and describe potential improvements and/or clarifications to study processes.

Maintain Compliance: Follow all standards for best practices in human subjects research coordination; Responsible for compliance with Department, University, or Federal Regulations, and ensuring that individual work products are completed accurately against standards and protocols.

Regulatory and Administrative Coordination 30%

Lead regulatory coordination for research projects including submitting study modifications, renewals, and protocol deviations as assigned.

Organize electronic and paper regulatory files; Follow established work processes for accurately tracking, storing, and retrieving information; Plan and complete appropriate records retention activities, following CHORD, Department, and UW standards.

Act as a liaison between investigators, clinical staff, study team members, external site investigators and teams, and sponsors and funders, ensuring effective communication of goals and priorities as well as relationship management.

Prepares for and coordinates site initiation visits and monitoring visits from sponsors and other agencies.

Prepares progress and final reports to sponsors, funders, and other monitoring bodies. Assist in writing technical reports, manuscripts, and external dissemination materials.

Data Coordination 20%

Abstract data from electronic health records per research protocols, with a high degree of efficiency and accuracy. Develop and utilize strategies for automation when possible.

Enter and manage data in a variety of study platforms (i.e., REDCap, OnCore, Clinicaltrials.gov, Epic, Excel).

Participate in quality control operations for data management, ensuring that expectations for data completeness, validity, and accuracy are met.

Accurately file research materials electronically or in physical charts; Plan and complete appropriate records retention activities, following Department and UW standards; Follow established systems for data organization, version control, and data collection form file management.

Participate in quality control operations for data management, ensuring that expectations for data completeness, validity, and accuracy are met.

Assist in creation and maintenance of data dictionaries or other companion documents.

Train or instruct new staff as well as staff at participating clinical sites in data abstraction processes.

Perform other duties as assigned.

MINIMUM REQUIREMENTS

Bachelor’s degree and a minimum of two years’ experience with human subjects research preferably in an academic or healthcare-related setting, and preferably in health services and outcomes projects.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

ADDITIONAL REQUIREMENTS

Willingness to work collaboratively and in accordance with the CHORD Team Agreements.

Previous experience approaching and consenting research participants in-person for an interventional clinical trial.

Excellent written and verbal communication skills.

Exceptional organizational skills and attention to detail.

Demonstrated ability to develop, document, and follow standard operating procedures for recurring tasks.

Experience using Microsoft Office products.

DESIRED QUALIFICATIONS

Experience with clinical data entry into or abstraction from electronic health records.

CONDITIONS OF EMPLOYMENT

Regular and predictable attendance is required.

Application Process:

The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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