Director of Operations/Sales Manager

Job SummaryThe Director of Operations plays a pivotal role in overseeing the daily operations of the organization, ensuring efficiency and effectiveness in all processes. This leadership position requires a strategic thinker who can manage various operational aspects while fostering a culture of excellence and accountability. The ideal candidate will possess a strong background in technology sales, customer service, and account management, with the ability to lead teams towards achieving organizational goals.DutiesDevelop and implement operational strategies that align with the company's objectives.Manage day-to-day operations to ensure smooth workflow and productivity.Lead and mentor teams across various departments, fostering a collaborative environment.Oversee technology sales initiatives, ensuring alignment with market trends and customer needs.Enhance customer service processes to improve client satisfaction and retention.Monitor performance metrics and adjust strategies as necessary to meet targets.Collaborate with sales teams to drive outside sales efforts and technical sales initiatives.Manage account relationships, ensuring high levels of service delivery and responsiveness.Conduct regular assessments of operational processes to identify areas for improvement.SkillsStrong leadership abilities with experience in managing diverse teams.Proven track record in technology sales and understanding of market dynamics.Excellent customer service skills, with a focus on building long-term relationships.Ability to manage multiple projects simultaneously while maintaining attention to detail.Strong analytical skills for assessing operational performance and making data-driven decisions.Effective communication skills, both verbal and written, to convey information clearly across all levels of the organization.Experience in outside sales and technical sales is highly desirable.Proficient in account management practices that enhance client engagement and satisfaction.Job Types : Full-time, Part-timePay : $24,000.00 - $120,000.00 per yearExpected hours : 10 – 20 per weekSchedule :Monday to FridayWeekends as neededAbility to Commute :Wadsworth, OH 44281 (Preferred)Ability to Relocate :Wadsworth, OH 44281: Relocate before starting work (Required)Work Location : Hybrid remote in Wadsworth, OH 44281

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