University of San Diego
Executive Assistant I, Student Services, MS and MSN, HCI and AGCNS Programs
University of San Diego, San Diego, California, United States, 92189
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Posting #:
5011Position Status:
Full-time regularLocation:
San DiegoPosition Type:
Staff, School of Nursing and Health Science
Department Description:Welcome to the Hahn School of Nursing. Throughout all our programs, we prepare the next generation of nurse scientists, leaders, advanced clinicians, and informaticists to meet humanity’s most urgent needs—with compassion and with intellectual rigor.Detailed Description:The Executive Assistant serves as general administrative support and first point of contact for Student Services in the Hahn School of Nursing and Health Science. The Executive Assistant to Student Services plays an integral role in supporting the retention of students to the nursing programs through the optimal operations and coordination of the Office of Student Services. The EA communicates extensively with recently enrolled students and responds to questions and inquiries relating to university resources and financial aid opportunities. Maintain general knowledge and understanding of the university as well as all aspects of the School of Nursing: personnel, structure, offices and labs. The Executive Assistant also provides administrative support to the Director of Student Services, as well as support to the MS and MSN Health Care Informatics and Adult Gero Clinical Nurse Specialist programs.Duties and Responsibilities:Student Services:Assists with the development of new student onboarding communication processes.Coordinates incoming student webinars and orientation events.Maintains current student data, including enrollment and retention information for the Director of Student Services.Initiates appropriate email communication about School of Nursing and community events, scholarship opportunities and job openings.Coordinates student resource events including career fairs and professional development opportunities.Assists with annual academic catalog and coordinates student handbook updates.Assists with graduation celebrations.Maintain scholarship opportunities on the SON website.Prepare and process SON financial aid award letters.Assists the Director in resolving procedural problems regarding aid/billing.Monitors award history and fund balances.Coordinates scholarship committee meetings as needed.Create, process and monitor cost quotes for enrolled military students.Administrative responsibilities to the HCI Program:Assists to prepare drafts and final edits of program and meeting minutes, correspondence, and reports.Assists in the development, implementation, and evaluation of the MS HCI and MSN NI programs.Pull reports on faculty evaluations from course evaluation software.Assists to maintain and update all records for national and state accreditation.Assists new faculty in completing requirements necessary to be an employee at USD.Register students.Assists with Clinical/Practicum Placements for HCI programs.Actively participates with the program teams regarding student, faculty curriculum and clinical issues.Administrative responsibilities to the AGCNS Program:Assists to prepare drafts and final edits of program and meeting minutes, correspondence, and reports.Assists in the development, implementation, and evaluation of the AGCNS program.Pull reports on faculty evaluations from course evaluation software.Assists to maintain and update all records for national and state accreditation.Assists new faculty in completing requirements necessary to be an employee at USD.Register students.Assists with Clinical/Practicum Placements for AGCNS.Actively participates with the program teams regarding student, faculty curriculum and clinical issues.Special Conditions of Employment:Must be able to work flexible hours including weekends and evenings occasionally as needed.Background check:
Successful completion of a pre-employment background check.Degree Verification Requirement:
Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.Job Requirements:Minimum Qualifications:3 years of administrative experience required. Additional education beyond a high school diploma may substitute for up to two years of required experience, at the rate of one year of experience is equivalent to two years of education.Preferred Qualifications:Previous experience in higher education and/or nursing education is preferred.Performance Expectations - Knowledge, Skills and Abilities:Must have strong organization and time management skills with attention to detail and the ability to prioritize workload effectively.Excellent communication skills, both oral and written, in an effective, pleasant and articulate manner.Proven ability to work independently without supervision.Proven ability to maintain strict confidentiality.Demonstrated ability to work in a busy environment of regular interruptions, multiple projects with high customer service standards.Mature, positive attitude and team player.Display consistent, professional punctuality and attendance record.Proven ability to follow through on projects and to work with minimal supervision.Understanding and commitment to the mission and purpose of USD as a private, Catholic, liberal arts based University.Represent the school of nursing with professionalism, caring, honesty, integrity and sincerity.Extensive knowledge of university policies and procedures applicable to the graduate nursing programs.Familiarity with HCI and AGCNS program objectives, course sequencing and individual course clinical requirements.Provide outstanding customer service to internal and external constituents in the performance of all duties related to the HSON and USD.Extensive skill with modern office practices and databases; working knowledge of computers and software. Ability to learn new programs as needed.Ability to anticipate and initiate projects, drafts, procedures, work independently, make decisions and collaborate with director, coordinators, students, and faculty to complete goals.Represents the University and the School of Nursing supporting its philosophy, mission and goals.Use independent judgment and negotiation skills when communicating with prospective, former and current students, clients, faculty, administrators, service suppliers, clinical agencies, and the community we serve.Possess flexibility, versatility, patience and tolerance in order to contribute to evolving work situations, student and faculty requests, and continual clinical agency changes.Ethical and legal practice, respectful of confidentiality of faculty and students, and maintains cultural responsiveness.Facilitates staff and faculty with the increasing technological requirements evolving in academia.Maintains FERPA regulations regarding confidentiality and student records. Uses discretion and critical thinking skills to consult and act on student issues.Certificates, Licenses, Registrations:CPR certification is preferred.$26.00 -$28.34 per hour; Excellent BenefitsThe University of San Diego offers a very competitive benefits package including medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.Special Application Instructions:Click the 'Apply Now' button to complete our online application and, for full consideration, please upload a
resume
to your application profile for the hiring managers’ review. You are also strongly recommended to upload a
cover letter
to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.Hours:
37.5 hours per weekNote:
External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.Advertised:
October 14, 2024
Pacific Daylight TimeApplications close:
November 14, 2024
Pacific Standard TimeNotice of Availability: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report is available at www.sandiego.edu/safety/documents/annualreport.pdf. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response stands and protocols; and crime and fire statistics for the three previous calendar years. To request a paper copy, please contact the Clery Act Compliance Manager via email at clery@sandiego.edu, by calling (619) 260-4768, or in-person in the Hughes Administration Center, room 150.
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Apply now
Posting #:
5011Position Status:
Full-time regularLocation:
San DiegoPosition Type:
Staff, School of Nursing and Health Science
Department Description:Welcome to the Hahn School of Nursing. Throughout all our programs, we prepare the next generation of nurse scientists, leaders, advanced clinicians, and informaticists to meet humanity’s most urgent needs—with compassion and with intellectual rigor.Detailed Description:The Executive Assistant serves as general administrative support and first point of contact for Student Services in the Hahn School of Nursing and Health Science. The Executive Assistant to Student Services plays an integral role in supporting the retention of students to the nursing programs through the optimal operations and coordination of the Office of Student Services. The EA communicates extensively with recently enrolled students and responds to questions and inquiries relating to university resources and financial aid opportunities. Maintain general knowledge and understanding of the university as well as all aspects of the School of Nursing: personnel, structure, offices and labs. The Executive Assistant also provides administrative support to the Director of Student Services, as well as support to the MS and MSN Health Care Informatics and Adult Gero Clinical Nurse Specialist programs.Duties and Responsibilities:Student Services:Assists with the development of new student onboarding communication processes.Coordinates incoming student webinars and orientation events.Maintains current student data, including enrollment and retention information for the Director of Student Services.Initiates appropriate email communication about School of Nursing and community events, scholarship opportunities and job openings.Coordinates student resource events including career fairs and professional development opportunities.Assists with annual academic catalog and coordinates student handbook updates.Assists with graduation celebrations.Maintain scholarship opportunities on the SON website.Prepare and process SON financial aid award letters.Assists the Director in resolving procedural problems regarding aid/billing.Monitors award history and fund balances.Coordinates scholarship committee meetings as needed.Create, process and monitor cost quotes for enrolled military students.Administrative responsibilities to the HCI Program:Assists to prepare drafts and final edits of program and meeting minutes, correspondence, and reports.Assists in the development, implementation, and evaluation of the MS HCI and MSN NI programs.Pull reports on faculty evaluations from course evaluation software.Assists to maintain and update all records for national and state accreditation.Assists new faculty in completing requirements necessary to be an employee at USD.Register students.Assists with Clinical/Practicum Placements for HCI programs.Actively participates with the program teams regarding student, faculty curriculum and clinical issues.Administrative responsibilities to the AGCNS Program:Assists to prepare drafts and final edits of program and meeting minutes, correspondence, and reports.Assists in the development, implementation, and evaluation of the AGCNS program.Pull reports on faculty evaluations from course evaluation software.Assists to maintain and update all records for national and state accreditation.Assists new faculty in completing requirements necessary to be an employee at USD.Register students.Assists with Clinical/Practicum Placements for AGCNS.Actively participates with the program teams regarding student, faculty curriculum and clinical issues.Special Conditions of Employment:Must be able to work flexible hours including weekends and evenings occasionally as needed.Background check:
Successful completion of a pre-employment background check.Degree Verification Requirement:
Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.Job Requirements:Minimum Qualifications:3 years of administrative experience required. Additional education beyond a high school diploma may substitute for up to two years of required experience, at the rate of one year of experience is equivalent to two years of education.Preferred Qualifications:Previous experience in higher education and/or nursing education is preferred.Performance Expectations - Knowledge, Skills and Abilities:Must have strong organization and time management skills with attention to detail and the ability to prioritize workload effectively.Excellent communication skills, both oral and written, in an effective, pleasant and articulate manner.Proven ability to work independently without supervision.Proven ability to maintain strict confidentiality.Demonstrated ability to work in a busy environment of regular interruptions, multiple projects with high customer service standards.Mature, positive attitude and team player.Display consistent, professional punctuality and attendance record.Proven ability to follow through on projects and to work with minimal supervision.Understanding and commitment to the mission and purpose of USD as a private, Catholic, liberal arts based University.Represent the school of nursing with professionalism, caring, honesty, integrity and sincerity.Extensive knowledge of university policies and procedures applicable to the graduate nursing programs.Familiarity with HCI and AGCNS program objectives, course sequencing and individual course clinical requirements.Provide outstanding customer service to internal and external constituents in the performance of all duties related to the HSON and USD.Extensive skill with modern office practices and databases; working knowledge of computers and software. Ability to learn new programs as needed.Ability to anticipate and initiate projects, drafts, procedures, work independently, make decisions and collaborate with director, coordinators, students, and faculty to complete goals.Represents the University and the School of Nursing supporting its philosophy, mission and goals.Use independent judgment and negotiation skills when communicating with prospective, former and current students, clients, faculty, administrators, service suppliers, clinical agencies, and the community we serve.Possess flexibility, versatility, patience and tolerance in order to contribute to evolving work situations, student and faculty requests, and continual clinical agency changes.Ethical and legal practice, respectful of confidentiality of faculty and students, and maintains cultural responsiveness.Facilitates staff and faculty with the increasing technological requirements evolving in academia.Maintains FERPA regulations regarding confidentiality and student records. Uses discretion and critical thinking skills to consult and act on student issues.Certificates, Licenses, Registrations:CPR certification is preferred.$26.00 -$28.34 per hour; Excellent BenefitsThe University of San Diego offers a very competitive benefits package including medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.Special Application Instructions:Click the 'Apply Now' button to complete our online application and, for full consideration, please upload a
resume
to your application profile for the hiring managers’ review. You are also strongly recommended to upload a
cover letter
to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.Hours:
37.5 hours per weekNote:
External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.Advertised:
October 14, 2024
Pacific Daylight TimeApplications close:
November 14, 2024
Pacific Standard TimeNotice of Availability: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report is available at www.sandiego.edu/safety/documents/annualreport.pdf. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response stands and protocols; and crime and fire statistics for the three previous calendar years. To request a paper copy, please contact the Clery Act Compliance Manager via email at clery@sandiego.edu, by calling (619) 260-4768, or in-person in the Hughes Administration Center, room 150.
#J-18808-Ljbffr