Akima Company
Veritas Enterprise Vault Engineer
Akima Company, Washington, District of Columbia, us, 20022
SAVA is looking for a Veritas Enterprise Vault Engineer to work in Washington, DC.
The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks.
Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure.
Responsibilities
Administers, develops, runs tests, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and performs data recoveries. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Provides technical support for system users. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Typically requires BA and 2-4 years. The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: Participate in teleconferences or technical meetings to review, educate, and support program objectives. Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; record configurations change requests through the established change control board. Process storage requests, migrations and decommission tasks. Monitor failed system components and coordinate logistics, vendor support, and site support as needed. Respond to monitoring alerts and warnings with prompt corrective actions and escalations. Complete all scheduled maintenance in accordance with established policies and procedures. Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance. Manage technology in remote environments. Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database. Provide initial response, Level 1 and Level 2 escalation for outages. Schedule maintenance actions in a timely manner. Create Power Shell and VBS scripts as needed to automate routine maintenance tasks. Facilitate the migration of system into cloud infrastructure. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems. Review system and application logs to verify completion of scheduled jobs such as backups. Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications. Configure / add new services as necessary. Research and recommend innovative, and where possible automated approaches for system administration tasks. Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project. Provide before/ or after core hour work as required.
Qualifications
Minimum of 4 years of Systems Engineer/Administrator experience. Minimum of 2 years of previous experience in architecture and design of complex high-available systems. Minimum of 1 year Experience researching and resolving customer product support complaints and issues. Possess at least 3 years of Veritas eDiscovery 10 or industry recognized review platform Experience. System administration knowledge of Microsoft Exchange 2016, 2019, and Microsoft O365. Experience administrating and supporting Microsoft Windows server 2016/2019 in a large physical and virtual infrastructure. Full understanding of DNS, WINS, DHCP, and LDAP compliant directories. Strong knowledge of IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS), and network architecture. Experience with VMware virtualization administration and tools, Vsphere console, and a firm understanding of virtualized infrastructure concepts. Disaster recovery and ancillary messaging components. In-depth knowledge of email archival systems messaging systems, system administration and architecture expertise. Demonstrated ability to work independently with high level of initiative and excellent troubleshooting skills, as well as work in a team environment.
Pay Range
$133,000 -$150,000 Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. #J-18808-Ljbffr
Responsibilities
Administers, develops, runs tests, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and performs data recoveries. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Provides technical support for system users. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Typically requires BA and 2-4 years. The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: Participate in teleconferences or technical meetings to review, educate, and support program objectives. Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; record configurations change requests through the established change control board. Process storage requests, migrations and decommission tasks. Monitor failed system components and coordinate logistics, vendor support, and site support as needed. Respond to monitoring alerts and warnings with prompt corrective actions and escalations. Complete all scheduled maintenance in accordance with established policies and procedures. Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance. Manage technology in remote environments. Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database. Provide initial response, Level 1 and Level 2 escalation for outages. Schedule maintenance actions in a timely manner. Create Power Shell and VBS scripts as needed to automate routine maintenance tasks. Facilitate the migration of system into cloud infrastructure. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems. Review system and application logs to verify completion of scheduled jobs such as backups. Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications. Configure / add new services as necessary. Research and recommend innovative, and where possible automated approaches for system administration tasks. Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project. Provide before/ or after core hour work as required.
Qualifications
Minimum of 4 years of Systems Engineer/Administrator experience. Minimum of 2 years of previous experience in architecture and design of complex high-available systems. Minimum of 1 year Experience researching and resolving customer product support complaints and issues. Possess at least 3 years of Veritas eDiscovery 10 or industry recognized review platform Experience. System administration knowledge of Microsoft Exchange 2016, 2019, and Microsoft O365. Experience administrating and supporting Microsoft Windows server 2016/2019 in a large physical and virtual infrastructure. Full understanding of DNS, WINS, DHCP, and LDAP compliant directories. Strong knowledge of IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS), and network architecture. Experience with VMware virtualization administration and tools, Vsphere console, and a firm understanding of virtualized infrastructure concepts. Disaster recovery and ancillary messaging components. In-depth knowledge of email archival systems messaging systems, system administration and architecture expertise. Demonstrated ability to work independently with high level of initiative and excellent troubleshooting skills, as well as work in a team environment.
Pay Range
$133,000 -$150,000 Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. #J-18808-Ljbffr