Voala
Monitor
Voala, Garden Grove, California, United States, 92641
VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at www.voala.org.PAY RATE:
$19.02 - $20.02 Per HourBENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.JOB SUMMARY AND PURPOSEThe Monitor is the entry-level position that works to provide security of the program premises, and safety for program clients, visitors, and employees. Driving ability preferred.DUTIES AND RESPONSIBILITIESSHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests, and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING:
Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the
safety and security
of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc., walking the facility and making reports as needed.SHELTER SAFETY:
While patrolling, observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know the location of fire exits; be prepared to assist participants in case of any emergency.Monitor clients and conduct room checks; maintain records of client compliance with program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss, or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible for completing written reports and incident logs of daily activities and irregularities, such as unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand, and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:
Answer telephones and take messages for clients and staff, monitor doors, and greet visitors.Maintain office housekeeping; verify all common areas, laundry areas, and restrooms are clean and disinfected & fully operational.As required by the Program, assist shelter staff during the provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities
Assists passengers in securing wheelchairs, car seats, and other mobility devices.Ensures safety of passengers, operates vehicle in a safe manner at all times.
Maintains trip records as well as mileage and gasoline usage records.Maintains program vehicle in good operating condition, cleans vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs.
REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.EDUCATION:Within 30 days of hire, must successfully complete VOALA safety training.PREFERRED QUALIFICATIONS:High School Diploma or GEDCurrent California driver's license and clean driving record, demonstrated knowledge of CA driving laws.Clean driving record to be insurable by VOALA insurance.
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$19.02 - $20.02 Per HourBENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.JOB SUMMARY AND PURPOSEThe Monitor is the entry-level position that works to provide security of the program premises, and safety for program clients, visitors, and employees. Driving ability preferred.DUTIES AND RESPONSIBILITIESSHELTER ENTRANCE MONITORING:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests, and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING:
Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the
safety and security
of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc., walking the facility and making reports as needed.SHELTER SAFETY:
While patrolling, observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know the location of fire exits; be prepared to assist participants in case of any emergency.Monitor clients and conduct room checks; maintain records of client compliance with program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft, loss, or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible for completing written reports and incident logs of daily activities and irregularities, such as unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand, and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:
Answer telephones and take messages for clients and staff, monitor doors, and greet visitors.Maintain office housekeeping; verify all common areas, laundry areas, and restrooms are clean and disinfected & fully operational.As required by the Program, assist shelter staff during the provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors):
Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities
Assists passengers in securing wheelchairs, car seats, and other mobility devices.Ensures safety of passengers, operates vehicle in a safe manner at all times.
Maintains trip records as well as mileage and gasoline usage records.Maintains program vehicle in good operating condition, cleans vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs.
REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.EDUCATION:Within 30 days of hire, must successfully complete VOALA safety training.PREFERRED QUALIFICATIONS:High School Diploma or GEDCurrent California driver's license and clean driving record, demonstrated knowledge of CA driving laws.Clean driving record to be insurable by VOALA insurance.
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