Brother USA
Director, IT Business Partner - Supply Chain & Sales Operations
Brother USA, Bridgewater, Massachusetts, us, 02324
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Director, IT Business Partner, is responsible for aligning business strategies with technology to achieve the desired organizational outcomes and finding sustainable solutions that meet business stakeholder needs.
This is a highly important position that demands the leader to have a deep understanding of how the business creates value. They serve as a crucial connection between strategy and execution. The leader's main responsibility is to guide a team in developing and managing capability roadmaps with the collaboration of business stakeholders to achieve specific desired business outcomes and strategic objectives. Moreover, this role requires effective and consistent communication with executive stakeholders and excellent cross-functional relationship management skills. The leader will be accountable for leading a team in prioritizing cross-functional project portfolios and enhancement backlogs to inform product roadmaps and ensure that IT resources are utilized efficiently to execute projects on time and within budget.
The individual holding this role is responsible for resolving conflicts and driving consensus among various stakeholder groups within the Business and IT organizations. Developing and maintaining solid relationships with key stakeholders is a crucial position requirement.
WHAT YOU’LL DO
Lead a team in developing and continuously improving capability roadmaps in collaboration with business stakeholders to inform Product Roadmaps and IT resourcing needs to meet business objectives.
Help the business identify technology opportunities to optimize or transform business operations; gain efficiencies through automation or other reduction of non-value add activities.
Highlight the impacts of new strategies on people, processes, and technology to ensure successful technology implementation and adoption.
Develop and implement communication, reporting, and meeting cadences to ensure business stakeholders are aligned and projects and enhancements progress to plan.
Mentor and train the team to create capability roadmaps, improve communication skills, and effectively manage portfolios across functions.
In this role, the Director will oversee and manage relationships in several areas: our Integrated Supply Chain Operations, which includes Logistics, W&D, and Inventory Control; as well as within our end-to-end Sales Operations functions and Supply Chain Planning, which includes Planning and Order Management. This position manages a small team.
ABOUT OUR IDEAL CANDIDATE
Education
Bachelor’s Degree (or equivalent experience) in Finance, Business Operations, Information Technology, or a related field
10+ Years of Relevant Experience Spanning the Following Areas:
Experience working in an IT Business Partner function or similar
Proven experience in Capability Mapping and Value Streaming for complex, multi-divisional, and global companies
Experience building from scratch and operating day-to-day
Experience in successfully delivering high-quality solutions in complex IT environments
Experience in building and leading high-performing teams through mentorship, training, and empowerment
Software/Technical Skills
Experience with business capability modeling and associated tools
ERP/WMS systems knowledge (we use SAP ERP and Blue Yonder WMS)
Other Skills, Knowledge, & Abilities
Effective leadership skills
Strong collaboration skills, with the ability to effectively influence others to achieve results
Excellent relationship management and conflict resolution skills
Specialized depth and/or breadth in understanding end-to-end business processes within several core functional areas of Supply Chain & Sales Operations (e.g. Planning, Order Management, Logistics, etc.)
Advanced understanding of IT Business Partner function; ability to partner effectively with the business to find the right tech solution to enable end-to-end processes
Strong communication skills in verbal, written, and visual formats, tailored to meet audience needs
Ability to lead teams in documenting & communicating value generated from the new capabilities
Ability to translate complex concepts and transform them into actionable recommendations that resonate with executive management
Proven ability to drive consensus in cross-functional teams with conflicting priorities
ADDITIONAL DETAILS FOR THIS ROLE
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid
The salary (or hiring) range for this position is $175,000 - $190,000 per year
Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives
Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off.
WHAT WE OFFER OUR EMPLOYEES
At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:
Competitive Compensation:
We offer a competitive salary and bonus program to reward your hard work and dedication
Comprehensive Benefits:
Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
Professional Development:
We're committed to helping you grow in your career with opportunities for training and development
Work-Life Balance:
We support your well-being with flexible work arrangements and a focus on work-life balance
Employee Engagement:
Join a team that values your contributions and celebrates success together
#J-18808-Ljbffr
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Director, IT Business Partner, is responsible for aligning business strategies with technology to achieve the desired organizational outcomes and finding sustainable solutions that meet business stakeholder needs.
This is a highly important position that demands the leader to have a deep understanding of how the business creates value. They serve as a crucial connection between strategy and execution. The leader's main responsibility is to guide a team in developing and managing capability roadmaps with the collaboration of business stakeholders to achieve specific desired business outcomes and strategic objectives. Moreover, this role requires effective and consistent communication with executive stakeholders and excellent cross-functional relationship management skills. The leader will be accountable for leading a team in prioritizing cross-functional project portfolios and enhancement backlogs to inform product roadmaps and ensure that IT resources are utilized efficiently to execute projects on time and within budget.
The individual holding this role is responsible for resolving conflicts and driving consensus among various stakeholder groups within the Business and IT organizations. Developing and maintaining solid relationships with key stakeholders is a crucial position requirement.
WHAT YOU’LL DO
Lead a team in developing and continuously improving capability roadmaps in collaboration with business stakeholders to inform Product Roadmaps and IT resourcing needs to meet business objectives.
Help the business identify technology opportunities to optimize or transform business operations; gain efficiencies through automation or other reduction of non-value add activities.
Highlight the impacts of new strategies on people, processes, and technology to ensure successful technology implementation and adoption.
Develop and implement communication, reporting, and meeting cadences to ensure business stakeholders are aligned and projects and enhancements progress to plan.
Mentor and train the team to create capability roadmaps, improve communication skills, and effectively manage portfolios across functions.
In this role, the Director will oversee and manage relationships in several areas: our Integrated Supply Chain Operations, which includes Logistics, W&D, and Inventory Control; as well as within our end-to-end Sales Operations functions and Supply Chain Planning, which includes Planning and Order Management. This position manages a small team.
ABOUT OUR IDEAL CANDIDATE
Education
Bachelor’s Degree (or equivalent experience) in Finance, Business Operations, Information Technology, or a related field
10+ Years of Relevant Experience Spanning the Following Areas:
Experience working in an IT Business Partner function or similar
Proven experience in Capability Mapping and Value Streaming for complex, multi-divisional, and global companies
Experience building from scratch and operating day-to-day
Experience in successfully delivering high-quality solutions in complex IT environments
Experience in building and leading high-performing teams through mentorship, training, and empowerment
Software/Technical Skills
Experience with business capability modeling and associated tools
ERP/WMS systems knowledge (we use SAP ERP and Blue Yonder WMS)
Other Skills, Knowledge, & Abilities
Effective leadership skills
Strong collaboration skills, with the ability to effectively influence others to achieve results
Excellent relationship management and conflict resolution skills
Specialized depth and/or breadth in understanding end-to-end business processes within several core functional areas of Supply Chain & Sales Operations (e.g. Planning, Order Management, Logistics, etc.)
Advanced understanding of IT Business Partner function; ability to partner effectively with the business to find the right tech solution to enable end-to-end processes
Strong communication skills in verbal, written, and visual formats, tailored to meet audience needs
Ability to lead teams in documenting & communicating value generated from the new capabilities
Ability to translate complex concepts and transform them into actionable recommendations that resonate with executive management
Proven ability to drive consensus in cross-functional teams with conflicting priorities
ADDITIONAL DETAILS FOR THIS ROLE
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid
The salary (or hiring) range for this position is $175,000 - $190,000 per year
Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives
Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off.
WHAT WE OFFER OUR EMPLOYEES
At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:
Competitive Compensation:
We offer a competitive salary and bonus program to reward your hard work and dedication
Comprehensive Benefits:
Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
Professional Development:
We're committed to helping you grow in your career with opportunities for training and development
Work-Life Balance:
We support your well-being with flexible work arrangements and a focus on work-life balance
Employee Engagement:
Join a team that values your contributions and celebrates success together
#J-18808-Ljbffr